Faultless service, couldn't ask for any more. Very quick and easy to book, great value. Our snagging inspector was Jess Glyn, who was unbelievable, going through the entire house, picking up on e... Ver mais
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Faultless service, couldn't ask for any more. Very quick and easy to book, great value. Our snagging inspector was Jess Glyn, who was unbelievable, going through the entire house, picking up on e... Ver mais
A empresa respondeu
I had a great experience working with Jess Glynn. Jess was friendly, professional, accommodating, and incredibly helpful throughout the process. She worked hard to meet the tight timeline stipulated... Ver mais
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Really happy with the service from the A1 Snagging team. They were extremely helpful, carried out our survey thoroughly, and sent the report back within 24 hours. Great service from start to finish hi... Ver mais
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Superb! Highly recommend booking A1 Snagging for a new build post completion. Booking process seamless with Georgina. On the day Paul arrived at 10am and spent 7 hours completing a thorough inspection... Ver mais
A empresa respondeu
PROFESSIONAL lNEW HOME SNAGGING SURVEYORS. RPSA registered and CIOB qualified. Our snagging surveyors assist New Home Buyers to achieve a defect free home - A1 Snagging boasts almost 50 years experience in the New Build industry. According to New Homes Quality Board (NHQB) guidelines, we are accredited by RPSA to offer ligitimate snagging survey services to New Build home owners. Our Surveyors will inspect your home as if it is their own. With a trained eye and a keen sense of attention to detail, a comprehensive snagging inspection will be our Nr 1 priority
4 Grace walk, SN251QF, Swindon, Reino Unido
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Faultless service, couldn't ask for any more.
Very quick and easy to book, great value.
Our snagging inspector was Jess Glyn, who was unbelievable, going through the entire house, picking up on every issue big or small. She somehow managed to get the full report (187 pages including images of every issue) back to us the next day, so we could immediately forward it onto the developers.
5* service, thank you so much!

Resposta da A1 Snagging
I had a great experience working with Jess Glynn. Jess was friendly, professional, accommodating, and incredibly helpful throughout the process. She worked hard to meet the tight timeline stipulated by the developer for submitting defects, while maintaining a thorough and professional approach. And a very detailed report.
I’m very happy with the service I received and would have no hesitation in recommending Jess to others. Excellent service from start to finish!

Resposta da A1 Snagging
Really impressed with the service from Jess. The survey was incredibly thorough and informative, and everything was explained clearly and professionally. The whole process was straightforward, and I was particularly pleased with how affordable the service was considering the level of detail provided.
I’d definitely recommend Jess to anyone looking for a professional, reliable and reasonably priced survey service. Excellent service from start to finish

Resposta da A1 Snagging
Really happy with the service from the A1 Snagging team. They were extremely helpful, carried out our survey thoroughly, and sent the report back within 24 hours. Great service from start to finish highly recommended

Resposta da A1 Snagging
Really good service. Jess was professional, thorough and orovided a detailed report within 24 hours. Definately recommend A1
Disappointing. Unprofessional. Both company and surveyor, Jess.
The surveyor picked a lot of snaggings, some valuable, but some quite petty (the colour of the paint is not even) but failed to survey the Central heating.
She made some gross mistakes, like entering the estate agent name for the builders, even though I gave her the name of the builder and she wrote it down in her note book. 2 sinks are faulty, dont drain well and water remains in the front of the sinks. Were condemned by the plumbing company that installed then, several builders saw that they were leaning toward. But the surveyor didn't see anything wrong with them. She forgot her spirit level in my house. So I tested the levelling of the sinks found them tipping forward and sideways. She didn't notice that!
They promised to include thermal imaging, but half an hour after she arrived, the surveyor asked if I could turn the heating (air pump) to 30 degrees.
Unlike gas heating, this is a slow process. To get it to 30 degrees, i would need till the evening. If she told me in advance, I could have turned it on 1st thing. Therefore she couldn't do the thermal imaging. But the promise to include thermal imaging came with no conditions, like pending heating.
Now she says that she told me that the heating needed to be turned on in advance. That's a lie.
Turning C.H. of air pump 2.5 hours before the end of the survey, is useless. It wouldn't reach anywhere near 30 degrees as she requested.
Unfortunately she mixes up thermal imaging with central heating. The first is for insulation, the latter is for heating the home. She didn't write a word about the heating system. Is the tank the appropriate size? Is the installation correct? Etc.
Also she took 33 hours to issue the 1st version, instead of the promised 24 hours. Yet, a few hours after I started reading (180 paged) and correcting mistakes, she closed the report. No warning. No pre notification of how long I have. I managed to pressure her to open it.
Finally she included air pollution in the report, because i told her that I get pollution from the road. She included that. Is it an environmental survey? Or a snagging survey. I asked her to remove it, but she wouldn't.
I did not ask her to write a report for legal or financial needs.
She made many corrections because she made many mistakes. She did record matters regarding the developer, but they were incorrect. So I had to ask her to correct.
After initially responding to my review with some lies, she then changed heels review as it is now. It sounded like she was open to dialogue. So I asked her to remove her comment on pollution from the road which is not snagging. She didn't respond. Likewise for her comments about my concerns, which again are not snagging. Obviously her final response to my review is insencere. Only to create an impression. Pretence.
Don't bother with her. A waste of money

Resposta da A1 Snagging
I can’t recommend Jess from A1 Snagging enough! She was absolutely brilliant from start to finish — kind, approachable, professional, and extremely thorough.
The whole process was handled so well, with excellent communication throughout. I really appreciated being able to change, remove, or edit any photos I wasn’t completely happy with, which made the whole experience feel very personalised and stress-free.
Jess was incredibly detailed and professional, and I felt completely reassured throughout the entire process.
I would definitely book with Jess again and wouldn’t hesitate to recommend A1 Snagging to anyone looking for a professional and thorough service. ⭐️⭐️⭐️⭐️⭐️

Resposta da A1 Snagging
We had asked them to do a snagging for the new build property. Mrs. Georgina was very prompt in replying for my enquiries and responsive. She had assigned Mr. Paul Hancock as our snagger. It was done on 17/07/2026. Mr. Paul started snagging around 10am and was spot on, had a great attention to detail, he had picked up even minute painting imperfections which we normally would have ignored. He has noticed lots of minute things which we have not noticed at all. Great work and great effort by Mr. Paul and Georgina. I had received a detailed snagging report on the same day at around 11pm. It just took just over 12 hours to give me a detailed report. I would recommend them100% to anyone. Once again great efforts by both of them. Keep going... All the very best.

Resposta da A1 Snagging
The booking process was simple, making it very easy to arrange the survey. Prompt responses to my questions.
I greatly appreciated receiving the survey report on the same day, which was extremely helpful.
Thank you for your professionalism, efficiency, and excellent customer service. I would not hesitate to recommend your services to others.

Resposta da A1 Snagging
Great communication from Georgina once I booked the appointment. We received our report well within the 24hr window. The report was extremely detailed and a thorough job was undertaken by Paul. They were happy to answer questions I had on the report as well. Would highly recommend and would use again.

Resposta da A1 Snagging
Excellent, speedy and efficient service from the first phone call to the finished immaculate report.
Couldn’t ask for more. Well done.

Resposta da A1 Snagging
Paul arrived on time and was very thorough. Great attention to detail and a comprehensive report was issued. Very helpful and knowledgeable. It has given me reassurance that I have the information required to resolve the issues with the builder.

Resposta da A1 Snagging
Superb! Highly recommend booking A1 Snagging for a new build post completion. Booking process seamless with Georgina. On the day Paul arrived at 10am and spent 7 hours completing a thorough inspection and compiling a snagging list with photo evidence. The report hit our inbox the next day, which we then sent forward to our house builder. Thank you!

Resposta da A1 Snagging
The whole process from booking online to the very prompt snagging report, went smoothly. It gave me the peace of mind about the house I am buying, after what has been very protracted purchase process Thank you A1 Snagging.

Resposta da A1 Snagging
The whole process from quote to receiving the snag report was seamless. Georgina & Paul were quick to respond and super helpful. We have peace of mind with the condition of our new build and know exactly which snags to get rectified.

Resposta da A1 Snagging
Would defo recommend having these guys do a snagging if your buying a new home! Defo worth every penny and he was so through throughout. Brilliant job, thank you.

Resposta da A1 Snagging
Paul was professional and very knowledgeable and for peace of mind, I'd recommend A1 Snagging. Worth every penny.

Resposta da A1 Snagging
We were very pleased indeed with the quality and thoroughness of our snagging surveyor Paul. The very many snags identified ranged from cosmetic to a little more serious but fortunately nothing earth chattering. We now have peace on mind and look to a positive future.

Resposta da A1 Snagging
I honestly cannot recommend this service enough. We are buying new house and wasn’t sure we needed but so glad we did. Booking was great and got report back same day . Awesome service and Experiance would recommend to anyone

Resposta da A1 Snagging
Excellent Snagging Service - Highly recommended
I recently used [ A1 Snagging] for a full snagging inspection on my new-build home, and the experience was outstanding from start to finish. The inspector(Paul Hancock ) arrived on time, was extremely professional, and clearly knew exactly what to look for.
The report was incredibly detailed, with clear photos and explanations for every defect—both minor and more significant issues I would never have spotted myself. They sent the final report the same day, and it made it much easier for me to communicate the required fixes to the developer.
Customer service was also excellent by Georgina. Overall, I feel far more confident about my new home thanks to their thorough work.
Highly recommended for anyone buying a new-build property. It’s well worth the investment

Resposta da A1 Snagging
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