The pre-ordered item was late and when it arrived the quality was very underwhelming. The waist was super long even wearing the item high-waisted and the fabric felt like it would pill easily and stre... Ver mais
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Leia as opiniões dos outros
Nimble have outstanding customer service. I had an issue with an item recently and they went above and beyond. I have quite a few of their items now and love them all.
A empresa respondeu
I’ve been buying Nimble Activewear for five years now, I adore their products. But behind their products is a fantastic customer service team. I’ve often dealt with Caroline, whether it be for specifi... Ver mais
A empresa respondeu
The Nimble team have gone above & beyond to solve my query. They looked into the problem, gave advice & came up with alternative options. They responded so quickly & really cared about my experience.... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Shop activewear, gym workout clothing & yoga pants online by Nimble Activewear, designed in Bondi Beach, Sydney, Australia. We make truly functional products, beautifully engineered for everyday style.
Informações de contacto
1/49 Hall St, 2026, Bondi Beach, Austrália
- (02) 9130 7705
- hello@nimbleactivewear.com
- nimbleactivewear.com
4,5
Excelente
201 opiniões
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great Quality!
Absolutely love the travel pant, bomber and on the move set I ordered. The quality of all the clothing is outstanding! I travelled with a toddler for over 23 hours in the travel pant, it was so comfortable, it didn’t crease and I could wipe off any food marks. My order arrived in NZ the next day after ordering it. Fantastic customer service.
17 de setembro de 2025
Opinião espontânea
Resposta da Nimble Activewear
Wow, thank you so much for sharing this Yuvania! We’re thrilled to hear your Travel Pant went the distance (literally!) It makes us so happy knowing the pieces held up beautifully and arrived so quickly for you in NZ. We really appreciate your kind words - it means the world to us! Jana x
Customer Service second to none
such great customer service from Caroline, she was awesome, so helpful. cant wait to get my new leisure set and wear it everywhere!
10 de setembro de 2025
Opinião espontânea
If only all purchasing experiences…
If only all purchasing experiences could be backed up with the quality of service provided by Nimble. So refreshing, coupled with quality products, you couldn’t ask for more.
28 de julho de 2025
Opinião espontânea
Resposta da Nimble Activewear
Thank you so much Irene! We're so incredibly happy we could help! x
Beautiful products and brilliant customer service
Beautiful products made by people who really care about their customers. I am a first time customer. The item I received was slightly big, not only did they help arrange the return for me, they also honoured my first time customer discount for the second order. I didnt need to ask, they looked after everything on their side. Brilliant service. Well done Nimble.
18 de julho de 2025
Opinião espontânea
Resposta da Nimble Activewear
Thank you so much for your kind words! 💛 We're absolutely thrilled to hear you had a great first experience with us. Our team is all about making things easy and thoughtful, so it means the world to know you felt looked after. We can’t wait to welcome you back again soon! Caroline
Excellent customer service
I had some issues with sizing and the customer service team were incredibly helpful. The leggings are great quality and super comfortable to wear.
9 de julho de 2025
Opinião espontânea
Resposta da Nimble Activewear
Thank you so much for your lovely feedback Kate! We're so glad our team could help get the sizing sorted and even happier to hear you're loving your leggings. Comfort and quality are what we’re all about! Jana xx
The Nimble team have gone above &…
The Nimble team have gone above & beyond to solve my query. They looked into the problem, gave advice & came up with alternative options. They responded so quickly & really cared about my experience. I have felt like a valued customer at all times. I will continue to support their company & recommend their products & service.
3 de julho de 2025
Opinião espontânea
Resposta da Nimble Activewear
Thank you so much for your kind words 💛 It means the world to our team to know that we’ve made a positive impact! We’re so grateful for your support and can’t wait to help you again next time. Caroline
I cannot fault the friendly and helpful…
I cannot fault the friendly and helpful customer service from Nimble. My return went smoothly even though I’d omitted to send one of the forms!
Thanks so much .. live your products and your customer service!
Susan
12 de junho de 2025
Opinião espontânea
Resposta da Nimble Activewear
Thanks so much Susan! So glad we could help! Caroline
Best customer service
I sent back a return and forgot to include the packing slip inside. I contacted the team once i realised and they were so helpful and were able to process the refund immediately. I have always received amazing service from Nimble.
12 de junho de 2025
Opinião espontânea
Resposta da Nimble Activewear
So glad we could assist you Katherine!
Excellent!!
Absolutely wonderful customer service, Caroline made the process of change of size very simple and was super quick! Plus i LOVE the products, officially a nimble convert!
11 de junho de 2025
Opinião espontânea
Resposta da Nimble Activewear
Thanks so much for the lovely review Lauren! We're so glad to hear Caroline was able to make your experience smooth and easy, we’ll be sure to pass on the kind words. And we’re thrilled to have you as part of the Nimble community! Enjoy your pieces. Jana 💛
A+ customer service
Jana from the customer service team went above and beyond to help me with an item query. So lovely and helpful!
6 de junho de 2025
Opinião espontânea
Resposta da Nimble Activewear
Thank you so much for the kind words! We're thrilled to hear Jana was able to help, she's a gem and will be so happy to read this. We really appreciate you taking the time to leave a review. Caroline
Everything I have purchased has been…
Everything I have purchased has been exactly as they say it is - love each and every piece I’ve bought. The delivery is amazing from Australia to New Zealand ( it arrives before some of my NZ orders). The service is A+
26 de maio de 2025
Opinião espontânea
Resposta da Nimble Activewear
This makes our day! 🥹💛 We're so thrilled to hear you're loving your pieces and that our delivery service is keeping up with your expectations (even across the ditch!). Thanks so much for your support — we're lucky to have you in the crew. x
Great customer service
Great customer service, beautiful and well made active wear. I will definitely be ordering again.
21 de maio de 2025
Opinião espontânea
Resposta da Nimble Activewear
Thanks so much for the love Susan! x
Everyday Long Cardigan
Just received my latest purchase.
EVERYDAY LONG CARDIGAN - LIGHT GREY / XS
I absolutely love it. It fits so well and superb quality. Will be wearing it everyday during winter. Arrived quickly too
13 de maio de 2025
Opinião espontânea
Resposta da Nimble Activewear
Thanks for your kind feedback Carol! We're so happy you're loving our new cardi! Caroline
Great customer service
Emailed the team asking if they were going to be restocking a certain sale product. A few days later they confirmed they had found one in the size I was after and provided me a link to purchase! How good! Thanks to Caroline and Justine ❤️
5 de maio de 2025
Opinião espontânea
Resposta da Nimble Activewear
We’re so happy we could track one down for you – it’s always worth checking in with us just in case! Thanks for your lovely review and for shouting out Caroline and Justine – they’ll be so chuffed. 💛
Love nimble activewear!
Love nimble activewear, very comfy clothing whilst also very stylish. The customer service is exceptional. I had been holding out on re-stock of an item and missed out when it came back into stock. I chatted with the sales assistant who was SO helpful, was able to source it from their warehouse and put together an order for me. Will continue to purchase from this company
5 de maio de 2025
Opinião espontânea
Jana was exceptional..
Jana was exceptional..
Professional, polite , prompt ,very efficient and probably hands down the best customer service I have ever received..100 % faultless.
28 de abril de 2025
Opinião espontânea
Resposta da Nimble Activewear
Thank you so much for your kind words Sally! We'll be sure to pass this onto Jana who will be over the moon! x
Exceptional customer service
Extremely quick on response for emails - and kindly extended my new customer discount which had expired! Can’t wait to receive my new activewear. Thanks!
22 de abril de 2025
Opinião espontânea
Resposta da Nimble Activewear
So glad we could help! Thanks for the kind words—can’t wait for you to get your new pieces! Jana
I made an online enquiry regarding the…Me Time Pant & Zip Through
I made an online enquiry regarding the Me Time Pant and Zip through and size. The response was immediate and very helpful. Their returns policy is attractive too, free returns if purchased in Australia so takes the worry out of choosing an incorrect size/colour.
3 de abril de 2025
Opinião espontânea
Resposta da Nimble Activewear
Thank you so much for the lovely review Anne! We’re so happy to hear that our team was able to help. We’re all about making your shopping experience as smooth as possible! 💛 Enjoy your new pieces! Jana x
Nimble staff are super helpful
Nimble staff are super helpful, friendly and turnaround time is outstanding. Thanks to the team, an exchange was made simple and effortless. Great clothes, great service. I'll be back.
27 de março de 2025
Opinião espontânea
Resposta da Nimble Activewear
Wow, thank you so much for the kind words! 💛 We’re so glad we could make your exchange experience a breeze. We can’t wait to have you back! 😊✨ Caroline
Great customer service
Great customer service! Above and beyond!
20 de março de 2025
Opinião espontânea
Resposta da Nimble Activewear
Thanks so much for your awesome feedback Heidi! We’re so glad to hear that you had a great experience with our team. We always aim to go above and beyond, and it’s wonderful to know we hit the mark for you. If you need anything else, don’t hesitate to reach out. We're always here to help! Jana xx
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