A great store, a great product and great customer service. Bought a silver bracelet for my sons 40th Birthday, it came beautifully boxed within a few days of ordering; in its own pouch, and there w... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Amazing!! Honestly the highest quality experience I’ve ever had - from the website until the warranty and communication! Ordered a bracelet with another complimentary bracelet in 2023 (later ordered s... Ver mais
My experience with NineTwoFive was VERY poor. I ordered online men’s pendant. Received a parcel without a pendant but found free gift I didn’t asked for!!! After sending complain had to go through th... Ver mais
A empresa respondeu
Behulpzame klantenservice, die snel en vooral vriendelijk reageren. Zelfs met mijn eigen design is (in mijn geval) de ring geweldig geworden! Mijn vriend is er meega blij mee en super verrast... Ver mais
Informações sobre a empresa
Escrito pela empresa
Modern Solid Silver Men's Jewellery. Inspired by the elements of architecture, designed in the Nederlands and handmade in Bali.
Informações de contacto
Het Gangboord 19, 9206BJ, Drachten, Holanda
- support@ninetwofive.com
- ninetwofive.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 70% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Perfekter Kundenservice und hochwertiger Schmuck
Das Armband ist hochwertig und sieht super aus. Kostenlose Gravur ist top. Ich hatte ein selbstverschuldetes Problem und der Kundenservice hat sich umgehend darum gekümmert....unglaublich professionell und zuvorkommend. Echte Empfehlung!
Lovely bracelet
Bought the Murtaza-Egyptian Lotus Silver Byzantine
Bracelets are beautiful

Resposta da Ninetwofive
Très déçue par mon expérience
Très déçue par mon expérience. Il y a eu une erreur sur ma commande, qui venait clairement de leur part, mais aucun geste commercial ni remboursement n’a été proposé. On m’a même demandé de repayer 50 % du prix de l’article pour corriger leur erreur. Service client vraiment décevant et pas du tout à la hauteur de mes attentes.

Resposta da Ninetwofive
I firstly received my bracelet in time…
I firstly received my bracelet in time but was delivered to the wrong address even though I had confirmed the correct address
secondly i had to return the item as it was the wrong size which took forever for them to exchange it to the correct size and then when it eventually did arrive it was completely the wrong bracelet
I am really angry that this has happened and I am now being asked to return it yet again - this was a present for my husband for 4th may
The lack of communication is horrendous and they do not come back for days after several emails
Also noone answers their phone number in the netherlands
Lets hope I receive the correct bracelet this time round however i am expecting to take a long time like it did the last time

Resposta da Ninetwofive
Great men’s bracelet
Great men’s bracelet, I am extremely happy with the quality and look. Little bit of an issue as the first one I wanted was out of stock but was offered a similar bracelet that was more expensive at the same price of the original. Great customer service when I explained I needed it by a specific date.
Produit bien reçu
Produit bien reçu, mais je suis déçu par la qualité
Je demande un remboursement. Cela fait une semaine que j attends l accord pour renvoyer le produit et être remboursé.

Resposta da Ninetwofive
Schnelle Lieferung schöne Verpackung…
Schnelle Lieferung schöne Verpackung hochwertige Material absolut top 🥰
This has to be one of the nicest bit of…
This has to be one of the nicest bit of jewellery I’ve ever bought beautifully crafted amazing and delivery is just brilliant from so far away will definitely buy from them again and well with anybody else buying from them and a great guarantee against it too
Netherlands to East Yorkshire
It was a very efficient process throughout. The bracelet is beautiful and my son loves it. The presentation box is fantastic and classy. The packaging was strong. The delivery process was amazing. Very impressed with this company. Thank you.
Great ring in Sterling Silver
Great ring in Sterling Silver, looks good on me even though I have fingers like pork sausages . Pleased with the fit and dealing with Nine to Five was a pleasurable experience.
Wir sind absolut begeistert
Wir sind absolut begeistert, ein tolles Armband, sehr gute Qualität.
Tolle Lieferung.
Customer service done right
I first made contact using the live chat option with a query regarding sizing, I was advised what size I would need and went on to order, I also engraved the ring as it was for an anniversary. The ring was shipped the next day but I also received an email out of the blue from Irena explaining that the initial information I had been given about sizing was actually incorrect and they were arranging to make me a custom size ring with expedited shipping due to the anniversary being in 1 months time, no need to return the 1st order which I thought was excellent customer service. Anyway the ring arrived today and actually fits perfectly so I contacted Irena to explain the custom order would not be needed but to thank her for the brilliant service. The personalised gift packaging is also a very nice touch and makes it just that extra bit special for our silver wedding anniversary.
Great jewelry, quick delivery
I purchased 2 bracelets from NineTwoFive - the quality is excellent, looks just like what is on the site, and comes in a beautiful box with an authenticity card. Everything was shipped and delivered in a timely manner. Great experience all around.
I made a mistake with the size for my…
I made a mistake with the size for my bracelet and had also (rather stupidly) asked for a personalised engraving.
This made returning it problematic however I am very happy with how the company dealt with everything.
De armband heb ik beschadigd ontvangen
De armband heb ik beschadigd ontvangen. Het lijkt alsof er een schuurpapier langs is gegaan. Support biedt een tegoedbod van €25 aan, waarvan ik natuurlijk niets kan kopen in de shop. Ik heb een prachtige armband gekocht met een flink prijskaartje er aan om cadeau te doen. Ik verwacht dan dat ik de armband in goede orde ontvang, en zo niet, dat de armband netjes voor me gepolijst wordt. Ik begrijp dat het handwerk is, maar dit is een slordigheidsfout.

Resposta da Ninetwofive
Bracelet Mirza
A really nice product! Perfect fit and quality. From order to delivery between countries, only a few days. I can’t express enough what a positive experience it’s been. Will I shop again? Absolutely!
Qualité du produit pas bonne
Qualité du produit pas bonne; le bracelet est sale, la finition est très mauvaise, on dirait que le bracelet à deja 10 ans. on ne veut pas me le reprendre et j'attends toujours un retour de l'equipe SAV afin de le reprendre afin de le rendre neuf.. je suis extrement déçu
Quality!!
The quality, packaging and speed of delivery was brilliant. My only down side was, as I have skinny fingers the xxs ring wouldn’t fit my little finger as intended, but looks great on my ring finger!! Maybe add an xxxs size for us skinny guys. 👍👍
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







