www.ninodirect.comOpiniões 

804
TrustScore: 3.5 em 5

3,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Jade was very helpful. What a lovely, happy and polite person she is. Nothing was too much trouble for her. Talking to her from Australia, which I wasn't expecting. I expected an email back in re... Ver mais

Classificada 1 em 5 estrelas

Ordered a NINO card at the end of August 2024. got an email saying dispached but never received the tiem. No tracking information or any kind of communication and it's the beginning of October now. S... Ver mais

Classificada 5 em 5 estrelas

I had my query dealt with by a SUPBERB customer service person, NASH. She was polite, attentive, patient, helpful and clear in her explanation of what was required from me, in order to achieve... Ver mais

Classificada 5 em 5 estrelas

I completed the online form ok, but had trouble uploading the documents needed I called the helpline - answered straight away, who helped be immediately called back to confirm all was done proper... Ver mais

Informações sobre a empresa

  1. Consultor

Escrito pela empresa

Welcome to www.ninoDirect.com, your destination for seamless facilitation of UK National Insurance number acquisition. We specialize in expertly guiding individuals worldwide through the process of obtaining and updating their HM Revenue & Customs (HMRC) records, ensuring swift issuance of confirmation letters. Our dedicated team of professional advisors stands ready at our direct call centre, offering personalized guidance and support whenever you need it. We pride ourselves on our unwavering commitment to delivering unparalleled service, consistently striving to exceed our clients' expectations. At www.ninoDirect.com, we uphold a steadfast promise encapsulated in three core values: Simplicity, Speed, and Reliability. Our mission is to simplify the process, expedite your requests swiftly, and be a reliable partner throughout your National Insurance journey. As a service provider offering a suite of online services, we aim to streamline your experience. Discover the breadth of our services available at www.ninoDirect.com, tailored to meet your specific needs. For any inquiries or assistance, please don't hesitate to reach out to us at +44 (0) 333 014 7210 / info@ninodirect.com. We are here to ensure your National Insurance journey is as smooth and efficient as possible. Thank you for choosing [Your Company Name] for your National Insurance needs.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

804 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 37% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,6

Todas as opiniões

(804)

14 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

NASH is a SUPBERB example of a customer service employee

I had my query dealt with by a SUPBERB customer service person, NASH.
She was polite, attentive, patient, helpful and clear in her explanation of what was required from me, in order to achieve what I needed from NINODirect.
It was a pleasure to have her help me this morning.

I think NASH would be great as an instructor to teach customer service people MANY other companies how to best deal with customers and their queries!

My interactions with Nash have been far and away the easiest and most constructive I’ve had dealing with official departments.

Brenda Eves

22 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Good service.

Special commendation to Nash who helped me tremendously with my re-application for National Insurance. She guided me through the correct procedure and provided immediate, honest advice and support. Although it takes a while to reach the agents by phone, its well worth the wait. All previous issues were resolved, which is much appreciated.

7 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Prompt service, kindness, knowledge. Guided me through the process and made it so easy. Appreciated that agent called me as I was running out of phone credit. Seldom have had such a positive experience

2 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service from an overseas user

The internet based questionnaire to capture my details was clear and easy to complete. I submitted two questions to the help centre which were both fully answered very promptly. The date promised for my letter to arrive was kept.

31 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I completed the online form ok

I completed the online form ok, but had trouble uploading the documents needed
I called the helpline - answered straight away, who helped be immediately
called back to confirm all was done properly
Thanks
Excellent service

13 de julho de 2023
Opinião espontânea

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