Jade was very helpful. What a lovely, happy and polite person she is. Nothing was too much trouble for her. Talking to her from Australia, which I wasn't expecting. I expected an email back in re... Ver mais
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Leia as opiniões dos outros
Ordered a NINO card at the end of August 2024. got an email saying dispached but never received the tiem. No tracking information or any kind of communication and it's the beginning of October now. S... Ver mais
I had my query dealt with by a SUPBERB customer service person, NASH. She was polite, attentive, patient, helpful and clear in her explanation of what was required from me, in order to achieve... Ver mais
I completed the online form ok, but had trouble uploading the documents needed I called the helpline - answered straight away, who helped be immediately called back to confirm all was done proper... Ver mais
Informações sobre a empresa
Escrito pela empresa
Welcome to www.ninoDirect.com, your destination for seamless facilitation of UK National Insurance number acquisition. We specialize in expertly guiding individuals worldwide through the process of obtaining and updating their HM Revenue & Customs (HMRC) records, ensuring swift issuance of confirmation letters. Our dedicated team of professional advisors stands ready at our direct call centre, offering personalized guidance and support whenever you need it. We pride ourselves on our unwavering commitment to delivering unparalleled service, consistently striving to exceed our clients' expectations. At www.ninoDirect.com, we uphold a steadfast promise encapsulated in three core values: Simplicity, Speed, and Reliability. Our mission is to simplify the process, expedite your requests swiftly, and be a reliable partner throughout your National Insurance journey. As a service provider offering a suite of online services, we aim to streamline your experience. Discover the breadth of our services available at www.ninoDirect.com, tailored to meet your specific needs. For any inquiries or assistance, please don't hesitate to reach out to us at +44 (0) 333 014 7210 / info@ninodirect.com. We are here to ensure your National Insurance journey is as smooth and efficient as possible. Thank you for choosing [Your Company Name] for your National Insurance needs.
Informações de contacto
3,6
Aceitável
804 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 37% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The customer service representative was…
The customer service representative was professional, very helpful and polite.
12 de julho de 2023
Opinião espontânea
Nash was very polite and respectul
Nash was very polite and respectul. She had all the answers to all of my questions.
11 de julho de 2023
Opinião espontânea
sent e mail this Morning from
sent e mail this Morning from Australia, received a phone call just after 9am UK Time, very much appreciated. the person on the phone was very understand , 10 0ut of 10 for manners
11 de julho de 2023
Opinião espontânea
Briliant 👍✌️ jon very profesional
10 de julho de 2023
Opinião espontânea
Nash was very useful,very nice person…
Nash was very useful,very nice person to speak with
7 de julho de 2023
Opinião espontânea
Clear, quick and easy
Nash was very helpful, polite and patient. My questions were answered clearly and the application was completed quickly.
A very positive experience.
(Unlike a lot of other online/telephone support services.)
6 de julho de 2023
Opinião espontânea
V efficient staff....
V efficient staff....
Sent email and got phone call within a few mins.....
26 de junho de 2023
Opinião espontânea
Memorable Day…
I'm very happy for your help that you rendered for me today and it will be a memorable day for me whenever I remember. Thanks and God bless you abundantly. Amen
23 de junho de 2023
Opinião espontânea
My call was treated in a very helpful…
My call was treated in a very helpful manner by Nash.
22 de junho de 2023
Opinião espontânea
and got…
I called this morning and got through to Nash .She was wonderful to deal with I'm not technical at all .She had great patience and helped me complete my application .She was so kind and I would like to commend her
20 de junho de 2023
Opinião espontânea
Very patient and helpful staff member
Very patient and helpful staff member. Waited on the line for ages while I found an important document. Friendly too.
20 de junho de 2023
Opinião espontânea
Foarte utilă
A wonderful and helpful nurse and very kind thank you from the bottom of my heart
19 de junho de 2023
Opinião espontânea
Amazing
The timing, cordiality and speed was amazing. You usually expect something in 48 hours, but 10min is amazing. Thank you very much indeed
19 de junho de 2023
Opinião espontânea
Wonderfull! Thank you very much for all the…
Thank you very much for all the information I received. Prompt, useful and nice!! În 2 minutes i had have my problem ready, resolved!
15 de junho de 2023
Opinião espontânea
I was well attended to
15 de junho de 2023
Opinião espontânea
I was well attended to and i am happy…
I was well attended to and i am happy about it
15 de junho de 2023
Opinião espontânea
Adam was incredibly knowledgeable and…
Adam was incredibly knowledgeable and quick on their responses. the process of applying for My Nino so simple and easy.
14 de junho de 2023
Opinião espontânea
I needed proof of my NI for work
I needed proof of my NI for work. I noticed HMRC PDF didn't have a date on the letter and I didn't know if that was required. I also couldn't find a way to ask HMRC for a replacement card. I sent off to NINO Direct for the full package, letter and plastic NI card, for £35. The order was made last Friday 9 June. The letter and card arrived this morning, Tuesday 13th June, so well within a week. Thank you ninodirect.com. for your fast and complete service.
13 de junho de 2023
Opinião espontânea
Fantastic service!
The lady I spoke to this morning,I think her name was Nash, was fantastic, very polite, friendly and helpful. She made the process very easy to complete.
I would very much recommend this service to anyone.
Thank you.
12 de junho de 2023
Opinião espontânea
Fast and effective service
9 de junho de 2023
Opinião espontânea
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