No Chaos Opiniões 

216
•
TrustScore: 2 em 5

2,0

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Took over 10 days to arrive. No dispatch email. When I contacted to find out about my order received no reply. Product did finally arrive but no customer service whatsoever. T shirt didn’t even arrive... Ver mais

Classificada 1 em 5 estrelas

Absolutely appalling service. Order placed over 3 weeks ago. No despatch confirmation. Do not reply to emails. Pathetic excuse about Royal Mail delays I have requested a refund which has yet to mate... Ver mais

Classificada 1 em 5 estrelas

Scam company. Did end up getting the number of the owner after they blocked my email address but he ended up blocking my phone number after promising my item would be delivered by the next week. Send... Ver mais

Classificada 1 em 5 estrelas

Ordered 8/12. No contact other than royal mail expecting order for 2 weeks. Only after I chased them by email and instagram did the owner ‘Jamie’ insist I call him where he apologized but was ridiculo... Ver mais

Informações sobre a empresa

  1. Loja de artigos de skate

Escrito pela empresa

Welcome to the official No Chaos online store, all orders are shipped directly from our bricks and mortar stores. Our co founders have owned skate shops since the early 90s. NC is for skaters by skaters.


Informações de contacto

2,0

Mau

TrustScore: 2 em 5

216 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,0

Todas as opiniões

(216)

41 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Nothing's been delivered, and no reply to email.....

Hard to score more that 1 star as I've not received my order, it's been over 3 weeks. I sent an email and received no reply, other than the automated one saying they'd follow up within 3 - 5 working days. The next email I got asked TP review, which is how we've got here.

I understand delays happen, and have shopped online enough to be pretty relaxed when things don't run smoothly. But to not respond to a customer after a delivery hasn't arrived is just very poor form.

30 de janeiro de 2024
Classificada 1 em 5 estrelas

Disappointing

I ordered three shirts and a baseball cap. The cap never arrived. The three shirts did arrive and were really poor quality screen printing, however they were super cheap in a buy 2 get one free offer. So I would have let that slide. I just haven't received the cap.

I have sent two emails to try and rectify what has happened to the cap, but I have had no reply.

I have never written a negative review and even though the customer service has been truly poor, I still feel bad. Hopefully my experience is a one off and others have been happy with No Chaos.

If my cap is sent of course I would be more than happy to remove this review. Truly disappointed with the entire experience.

30 de janeiro de 2024
Classificada 2 em 5 estrelas

Wrong colour belt bag sent

Wrong colour belt bag sent, t-shirt also received unpackaged, another x2 bags (tote and backpack) sent in box, was disappointing, had hoped for a better variety

29 de janeiro de 2024
Classificada 5 em 5 estrelas

Happy deck collector

My board was delivered on time and in perfect condition. I rang the shop on two occasions to ask questions about my item and found the guy I spoke to really friendly and helpful. I will definitely be buying from them again (🤫 please don't tell my wife) and I'm very happy to recommend them to others.

30 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Poor

Contact diabolical took 18 days to recieve 13 day before contact me back.
Sizing comes up small just be aware

Certainly wouldn't waste my money again sh#+1t

18 de janeiro de 2024
Classificada 5 em 5 estrelas

Always had good items from them

Always had good items from them, had a couple of issues with things being slow and arriving separately but nothing horrendous, owner actually sent extra item. Products have always washed really well, we have so many of them in the household and never had a problem with any.
I think even if they might be a bit slower this is an independent business which it's great to support and they have tons of good items. Just remove stuff from website if out of stock.

18 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered some skateboard bearings…

Ordered some skateboard bearings amongst some other parts for Christmas (early so I hoped to receive in time) 26 days ago, they did not turn up, rest of items took 22 days to arrive/missing the bearings.
Spoke to them/called/emailed, they said they would send on, heard nothing/no item, waited another week asked for refund, heard nothing again…. Obviously not going to receive before Christmas.

Customer service email is useless/ takes about a week or more to reply and just says the’ll be sent out, they haven’t!
Guy on phone even worse, every time I have called over the last 3 weeks (4 times) he answers by shouting’yeah’ then before you have a chance to speak he says ‘I’ll call you back in 2 mins’… every single time, he never has?!
Utterly useless business, would assume a total scam but I did receive some of my items so guessing just useless/rubbish business rather then trying to scam on purpose but as most reviews state on here they owe a lot of refunds and have a lot of bad reviews (75% bad)… avoid!

I’ll update if it gets resolved, think I may have to visit store in person when in area shortly as I’m getting nowhere with calls or emails.

AVOID.. plenty of other decent skate shops out there, never had an issue with any other store.

20 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

AVOID..

AVOID... Item arrived late. Many emails sent, one response after 3rd try. The print on the Sweatshirt was WAY off centre, looks awful. Many emails sent, no response, no refund as yet. I will NOT be ordering from No Chaos again. TERRIBLE Customer Service.

13 de novembro de 2023
logótipo da No Chaos

Resposta da No Chaos

Hi Scott,

Thanks for your review and we are sorry that you received an item that was below the quality level that we want to provide our customers with. We did investigate this with our supplier and,
after looking into it, we did issue you with a full refund for the item as we agreed the quality was not up to standard.

We are sorry that you felt the No Chaos Customer Service let you down on this occasion. Our Customer Service response times are 3-5 working days and we can see that each time you emailed, you were responded to in this timeframe. Nonetheless, we appreciate your frustrations and we hope the full refund has gone some way to making this right.

Thank you for your custom!

NO CHAOS

Classificada 4 em 5 estrelas

Awesome response, great company!

No chaos were brilliant with me. I made a mistake and ordered 2 of the same thing, so I sent them a message on fb messenger. They immediately rectified this and refunded my money for the item. My refund ws in my bank the next working day and my item arrived the day after. I also spoke to them during this time as I also was going to cancel my order due to seeing bad reviews, but I'm so glad I didn't. The shirt was lovely quality and they were very helpful and true to their word. I say give them a chance.

15 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid

Ordered an item from them had to email twice to chase up said order, then when it arrived it was very poor quality and very small fitting which wasn’t stated in the listing as it was listed as regular fit which it is clearly not. Then emailed them to try and arrange a return to have no response for over a week now, very disappointed in the service and quality of the item. Will not be ordering from them again

3 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great quality t-shirts

Automated responses to confirm order and discount on my order. I'd initially placed my order because of the artwork on the t-shirts.
Shipping information hadn't changed for a couple of days but still within the stated 5 - 10 working days.
I called the number listed on the website and spoke with a nice chap called Jamie. Very apologetic about lack of update. As it turned out my parcel was delivered the same day.
Excellent quality t-shirts. One with Neneh Cherry and the other with Alan Ford as Brick Top.
Will buy from them again.

2 de outubro de 2023
Opinião espontânea
Classificada 3 em 5 estrelas

Two wrongs made a right

Placed an order and then when it arrived it was completely wrong.

Cut a long story short the wrong order was sent twice.

Give No chaos their due, they sent my put the correct items and allowed me to keep the wrong ones.

Hoodies and t-shirts are a good fit.

17 de setembro de 2023

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