Nogard Creations Opiniões 

147
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Had 4 coasters gifted by a friend from this company with my wedding flowers inside. They're HUGE coasters so will easily fit large mugs on, and they're such a beautiful keepsake. Takes a while to be c... Ver mais

Classificada 5 em 5 estrelas

Brilliant pieces to gift for a friends wedding to help her remember and treasure her special day. Always good work from this buisness and well worth the wait!

Classificada 5 em 5 estrelas

Such lovely people so helpful, caring and efficient. After we had a bad experience with another company Nogard took over and we are more than pleased with our beautiful preserved flowers now in re... Ver mais

Classificada 1 em 5 estrelas

Quite a strange couple who own this business. They seem to want to or somehow end up on political comment sections arguing and leaving comments on their business account about extreme pro life views t... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviços para casamento
  2. Floricultura
  3. Designer de flores

Escrito pela empresa

High quality funeral and wedding flower preservation service based in the UK, Cambridgeshire.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

147 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(147)

38 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Highly recommend

Such lovely people so helpful, caring and efficient.
After we had a bad experience with another company Nogard took over and we are more than pleased with our beautiful preserved flowers now in resin trinkets, paper weights, T lights. photo frames to name but a few.
These flowers meant so much as they were our late father's funeral tributes which we can now keep forever.
We highly recommend this company if you want your flowers preserved and made into keepsakes to treasure.

8 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I ordered as a sapphire wedding…

I ordered as a sapphire wedding anniversary present.
The coasters were a lovely blue with a gold dusty middle,both a unique shape . Just right. Only just reviewed as the anniversary was yesterday

10 de setembro de 2023
Classificada 5 em 5 estrelas

Wedding Flower Preservation

I recently collected my initials letters with the beautiful flowers from my wedding and I'm over the moon!
I was kept informed of the status of my order throughout the process, and although it takes a long time it is totally worth it!! Thank you so much!

14 de agosto de 2023
Classificada 1 em 5 estrelas

Tea light holder …

The finishing of the tea light holder not professional at all the outside part not smooth bumpy I had ordered in the past but this time not happy wouldn’t recommend to anyone ☹️

15 de agosto de 2023
logótipo da Nogard Creations

Resposta da Nogard Creations

Hi Maya

We haven’t received any contact from you before leaving your one star review.
If we had received a email with some photos of the non smooth parts then we could have tried our very best to resolve this for you.

Classificada 5 em 5 estrelas

Beautiful bead

I absolutely love my resin bead for my bracelet from my wedding bouquet. I was aware of how long it would take when I ordered and it was well worth it. It’s so pretty and packed with my flowers. It’s perfect. A great memento of my big day. Xx

27 de julho de 2023
Classificada 5 em 5 estrelas

Beautiful memory perserved

Really great memory preserved! The quality is amazing and well presented. It was packaged really well so no damage during posting, it will look beautiful next to my mum in laws picture. Would highly recommend.

22 de julho de 2023
Classificada 5 em 5 estrelas

Wedding Flowers

The coasters created from my daughter’s wedding flowers are beautiful and she absolutely loves them.
Laura was first class with communicating with me every step of the way and I’d recommend Nogard Creations wholeheartedly.

28 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful wedding paperweights!!

I used Nogard Creations to preserve some flowers from my wedding into a dome and heart paperweight and what an amazing job they did! My mum and I absolutely love our paperweights, they are great quality, look amazing and are such a lovely reminder of my big day and beautiful flowers! Thank you so much Laura and Jamie! ❤️🌻💐

30 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful Ashes ring

I have just picked up my Ashes ring from Nogard creations and am delighted with it.

From start to finish, such great customer service, beautiful work - thank you!

17 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

A great service from a small business

A great service from a small business. Helpful and responsive. I’m so pleased with the results I can now keep my wedding flowers forever! These made an excellent thank you gift also!

28 de março de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Wedding flower preservation

Nogard Creations preserved our wedding flowers into coasters,hanging heart decorations and a 20x10 display block. We were really pleased with how they turned out. Some of the colours of the dried flowers aren't as bright as some of the photos on the website, but I appreciate flowers dry differently.
They are one of the only companies who seemed to do coasters, and they are amazing. We use them everyday and it's such a lovely reminder of our special day.

3 de março de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Good quality

Good website and easy ordering. Very good communication. Product arrived very well packaged. Good quality. Very long wait for finished items to arrive but worth the wait.

24 de março de 2023
Classificada 1 em 5 estrelas

This woman has left me distraught

This woman has left me distraught. I had a single rose for my late grandmother at my wedding, which was so precious and sentimental to me. I spoke to this woman on what’s app about me wanting the rose in a sphere with some petals of my bouquet too. She then said I had to compete the payment on her website through an order, which I did.

Her attitude and customer service skills are appalling, and does not like being told the truth, as she calls you aggressive and then blocks your phone numbers or blocks you on social media.. I’m not the only person this has happened too!

I do not want this is happen to anybody else. Please be aware!!

In the special request box on the order I wrote as a reminder “ the red rose (with no diamond in the middle) which is going in the sphere to be kept as a whole rose and not ripped up”

This from me was just a “special request” as I made sure I told them numerous times it is to be kept whole, I’d already discussed with this woman via what’s app all the fine details etc as to what’s going where as I ordered a date frame too.

what I have received is a sphere with only my rose inside (my own bouquet petals has been sent back to me and not used in the sphere, nor the ribbon)

The sphere is diabolical, I’m so embarrassed to show anybody in my family, and so upset, the rose is not straight, it looks terrible.

The company has offered to re- do the sphere but I have lost complete trust in the quality of the work and can’t bring myself to trust them with it.

I have requested a refund of the sphere only, which they said they will do, but only when I return the sphere with rose inside to them? WHAT?

Why would anybody return something so sentimental when it’s the only one I have?

20 de fevereiro de 2023
logótipo da Nogard Creations

Resposta da Nogard Creations

Unfortunately on this occasion the sphere received was not to the clients liking due to the rose moving from a central position.
We have apologised and offered to recast to fix the issue. There was a miscommunication issue where the client missed adding some of the details of a prior WhatsApp conversation to the ‘requests’ box on the order form. I assumed she had changed her mind as to having other the petals included and now just wanted her rose to be cast in the sphere.
The request for the single red rose to be the content of the sphere was clearly stated at the point of order. With no mention of any other petals or ribbon mentioned or even a reference to any previous communication.

As for blocking anyone I was forced into blocking this clients mother due to a highly aggressive and threatening phone call. It is not something that was done lightly, however I felt I had no other choice as being shouted at down the phone, being told that ‘she’s glad she doesn’t live closer and that she will destroy my business’ I view as an unacceptable behaviour.

I am very sad the client is unhappy and have offered to recast the rose so as it is straight with the addition of other petals and ribbon at no cost to the client.

As client is unwilling to accept our offer of a repair, I am unable to provide a refund without the return of the product as the item received was the item ordered, made to the specific request on the order form.

We have already received a review for this order

Classificada 4 em 5 estrelas

Lovely keepsake

Very happy with the two pieces we ordered as a keepsake for my wedding flowers (sphere and bead). The colours weren't as bright as I imagined they might be, but that's due to my inaccurate perception of dried flowers. We dropped my flowers off directly to Laura & Jamie en-route to our honeymoon. They were friendly and helpful and gave us an indication of the timescale we were looking at. It was a nice treat to look forward to again months after the wedding :)

10 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely delighted with my order so…

Absolutely delighted with my order so much care gone into making these. Was the best decision I made after researching online. These hearts even have little balls on one side so they stand perfectly and no air bubbles

5 de fevereiro de 2023

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