Nordiska Galleriet SE Opiniões 

I bought a radio for a birthday present, but as I was very late ordering, I was concerned that it might not be arriving on time. The customer service (Lisa) at Nordiska was outstanding, trying their best to get the radio to me in due time. Thanks to their positive attitude and efficiency the radio arrived in time - and it's just a fab as it looks on their website. So a big thank you to No-Ga for their customer service and great products.

Bra urval och bra pris.

Reklamerade en vattenkokare o fick direkt återkoppling. Otroligt fint bemötande, fantastisk kundservice. Allt blev uppklarat supersnabbt.

Skadehanteringen tog lite lång tid och kunde inte slutföras i butiken, men onlineagenten Ida var mycket hjälpsam och snabb.

Leverans tog 2 månader. Betalningen drogs vid beställning. Svag support.

Fantastisk kundservice! Rekommenderar verkligen!! ⭐️⭐️⭐️⭐️⭐️

Om ni anger undantag på rabattkod most nu skriva vad undantageten är. Och vad tusan är varugrupp Exklusive som insta? Allt kan ju undantas och man förstår inte varför. Sluta med rabattkod då! Jag väljer bort det på av detta iaf.

too long delivery time, without clear deadline. When we finally received the soffa, the quality is not what we expected. The surface is bit “Wrinkled”, not as premium and comfortable as imagined. Disappointed :-(

For 1 måned og 10 dage siden købte jeg en gave til min veninde som hun skulle have i gave 8 dage efter ordren var konfirmeret af Nordiska. Pengene blev trukket fra min konto 2 dage efter bestilling, og jeg havde slet ikke modtaget varen eller et trackingnummer til afsendelse af pakken. Anede ikke om den overhovedet ville komme til min venindes fest og jeg brugte flere gange og dage hvor jeg måtte stresse over om den kom. Dagen inden min venindes fest og hun skulle have haft gaven, måtte jeg købe samme ting et andet sted for at kunne give hende en gave.
Jeg måtte ringe og sige at Nordiska måtte annullere min ordre og give mig pengene tilbage. Her en måned og 10 dage efter = 40 dage har jeg stadig ikke modtage mine penge retur på en vare og gave jeg aldrig har haft. Jeg skal pænt vente på at Bring finder min pakke og returnerer den til Nordiska. Hvorfor skal jeg som kunde vente på det?
Jeg har aldrig brugt så meget til på at ringe om at få mine penge retur.
Kan bestemt ikke anbefale nogen som skal give en gave på en bestemt dato om at handle der.

Två kvinnliga personer var vänliga mot mig i butiken. Jag räknades som en ny kund. Jag köpte den blå Ethnicraft-soffan jag hade sett på nätet och hade bestämt mig för. Jag är nöjd med soffan när den står i mitt vardagsrum. Soffan är ganska liten. Jag har ganska mycket möbler i rummet. Det är litet mindre trångt nu. Soffan är snygg och trevlig att sitta i.

Snabb leverans,
Fantastiskt snygg matta!

ordered two bedside tables that were supposed to be delivered within 1–3 working days which took days to came out their warehouse. After weeks of waiting, PostNord claimed they couldn’t deliver because of a ‘closed gate’ — but there is no gate at my address. My order was then sent to a terminal, and now I am asked to pay 468 SEK for delivery or pick-up from the terminal that’s only open weekdays. This is unacceptable very poor customer service and misleading delivery information.I feel so regret with my purchase!

Tog extremt lång tid för dom att ens påbörja hanteringen av min order. Efter en vecka utan att dom ens påbörjat min order, så bad jag dom avbryta ordern och riva fakturan.
Tog 2-3 dagar att ens få svar på mejl.

As always, great customer experience with NG. My coat hangers arrived quickly, well packed and in great condition! :)

I am extremely disappointed with NO-GA’s service. I placed an order six months ago, and it was delivered broken. Since then, I have been waiting for a replacement, but to this day I have not received anything.
The customer service has been unhelpful and unprofessional, no proper solution was offered, no meaningful updates were given, and at this point they have completely stopped responding to my inquiries.
This has been one of the worst experiences I’ve ever had with an online purchase. I cannot recommend NO-GA to anyone, and I strongly advise others to avoid ordering from them.

July 25 I got an order confirmation email that says once the third party/ supplier has confirmed the order Nordiska Galleriet will come back with preliminary dates. Now it’s August 15, I’ve been charged long time ago and no email response or proactive communication about my order, if it has been confirmed and estimated timelines. Simply poor customer service. Do not recommended

I ordered a lamp 2 months ago and still haven’t received it. It was a lot of money and the costumer service is not that great. I always have to initiate contact regarding the order. They’ve already told me that the supplier sent it and that it would take 2 weeks. Of course, 2 weeks later and I haven’t heard of anything, so I reached out again. Now the product is being shipped to me.

Update: I’m happy to say that the costumer service was very helpful and offered me a great discount on my next order due to the delay and inconvenience. In the end, the service was very satisfactory!

They were very quick to respond and helped me in any way possible. So thank you again for making it up to me!

Bought a candle and it arrived without wick. No answer for a while but finally they reached out and provided a full refund and a reasonable explanation for the delay (summer time).