Norfolk Designer Gardens Opiniões 

568
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great experience from start to finish! Cannot rate Darren highly enough! Excellent customer service doesn’t even begin to cover it! Thank you so much! Highly recommend Darren, he was brilliant at fixi... Ver mais

Classificada 5 em 5 estrelas

We very recently ordered the Kensington Heavy duty extending Table and 8 chairs. I'm always a bit wary of ordering expensive items from a company new to me, so had a read of the reviews here and... Ver mais

Classificada 5 em 5 estrelas

Product ticked all my boxes, easy to assembled. Delivery was punctual and I was well informed. Two cushions slightly damaged, one phone call and staff very helpful and friendly, replacement cushions p... Ver mais

Classificada 5 em 5 estrelas

Easy ordering, prompt delivery from a lovely friendly delivery guy. Beautiful quality Bistro Set fits perfectly on my small patio area and already enjoyed a few lunches on it 😊 Was so pleased with... Ver mais

Informações sobre a empresa

  1. Loja de móveis de jardim

Escrito pela empresa

Norfolk Designer Gardens Ltd are a proud family run business with high product quality and first class customer service at our core. The business has always had creating beautiful furniture at its heart. Whether it be outdoor or garden furniture we have something for every occasion both modern and more classical to suit every taste. We strive to deliver premium quality outdoor furniture perfect for any outdoor space to really bring your garden to life. No matter the size of your property we are confident we have the right products to rejuvenate your space and to create a garden you can be proud of. As a family-run company, we are committed to give a genuine and personal service. From the second you land on this website, all the way through to installation and beyond – if you have any questions please don't hesitate to get in touch!


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

568 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(568)

228 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great company and service

I had been searching for a while to find 25kg granite quadrants suitable for a Kettler cantilever parasol and eventualy came across this company (Kettler were unable to supply any). I saw that the reviews were on the whole positive and they had the slabs at a really good price with free delivery and perfect size. The site said 3-4 weeks delivery and they arrived on the fourth week. If I had any criticism it would be that I had no notice that they were being delivered until a phone call 5 mins before but fortunately I was home and the delivery chap was very polite and delivered with care even though it was over 30°on that day. The granite quadrants are great quality and look amazing. Really pleased all round.

24 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid this company

Avoid this company. They are rude on the phone and tell lies!!!!!!

22 de maio de 2026
Opinião espontânea
logótipo da Norfolk Designer Gardens

Resposta da Norfolk Designer Gardens

Please call us, as we cannot find an order for you on our system
01953660845

Classificada 5 em 5 estrelas

Great quality garden furniture

Joe delivered this item to my home in February and offered to put it together if I found it too much trouble. I finally got the bench together with the help of my son and husband and it's really fantastic. Heavy, solid and looks great. Joe had a coffee table on his van that matched so that still needs to be put together. It's all good quality. Can highly recommend.

2 de fevereiro de 2026
Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service, communicative, helpful and love the product!
We bought the Westminster teak garden bench and we absolutely love it. It looks even better now that we have treated with Semco teak sealer.
Tory kindly assembled it for us before delivery as a gesture of good will as we had bought before.
Excellent service, thanks Tory.
Highly recommend Norfolk Designer Gardens!

20 de maio de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Bought a Kingston bench

Bought a Kingston bench. On the FAQs in reply to the question "is the furniture delivered assembled?" the answer given is "Yes absolutely every piece arrives fully assembled by our friendly delivery team....no tools, no stress, no flat pack frustration.."
The bench arrived flat packed on a large pallet. It took a whole afternoon to assemble with significant stress: I needed an electric drill, an 8mm bit, a 4lb lump hammer (as the mortice and tenon joints were very tight), some longer screws than those supplied (which were pathetic) and a small hammer for the dowels (which didn't fit properly). So very misleading to say "EVERY" piece arrives fully assembled.

16 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

High quality table and chairs

High quality table and chairs. Table assembled by delivery driver in our garden.
Not particularly good communication from company about delivery details and I had to chase up several times.

24 de abril de 2026
Classificada 4 em 5 estrelas

Very good but no notice of delivery

The quality is good. After ordering the confirmation said could be months before delivery. Then had notification it would only be only days with a date specified . Brilliant but only 4 stars as it then turned up a day early with no notice. Luckily someone was in to accept and the delivery driver was really good

24 de abril de 2026
Classificada 3 em 5 estrelas

Heritage dining set is of good quality, but...

Heritage dining set is of good quality and looks great. However, delivery quoted as 7-14 working days, but order placed on 9th March and delivery finally took place on April 28th. I did receive one email saying delivery window was 7 - 13 April, but heard nothing more. Had to ring twice to find out what was actually going on, apparently problems at Lowestoft.

Website implies "light assembly required" but had a huge forklift pallet delivered on the drive which I was left to unpack with no assistance to even move the items close to desired location. Having said that, it's a great end result.

28 de abril de 2026
Classificada 1 em 5 estrelas

Really disappointed with the company

Really disappointed with the company. We purchased teak table and chairs in August and they are already in a mess. One has a clean break through the wood, others are splintering with numerous cracks down the chairs. I have reached out for help by e mail, but no reply at all.

22 de abril de 2026
Opinião espontânea
logótipo da Norfolk Designer Gardens

Resposta da Norfolk Designer Gardens

Hi, we recommend sealing the wood to help prevent splits as teak is a natural product, and teak needs treating at least a year if colour retention is required by the customer. Call us Sam if needed on 01953660845

Classificada 1 em 5 estrelas

Worst of the worst

No contact for weeks, then they finally called to arrange a delivery, and didn’t deliver. Instead, they decided to deliver on one day we couldn’t do. The chairs have arrived covered in mould and the table has arrived damaged; the box is covered in footprints. Emailed to complain, but no response after several days, not even an acknowledgement. Nowhere near good enough on any account. Time to call my bank!!

15 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to order online

Easy to order online. Delivery of furniture today on a pallet that was all wrapped and secured well. Very pleased with it. Very good quality. Delivery wasn't long. Thank you.

20 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Good quality furniture

The quality of this furniture is very good , it is heavy consistent with solid tight grained timber. We received our delivery on Saturday a week after ordering it was well packaged . We purchased a set with four carver chairs and a round table. Very pleased , nice people to do business with.

18 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Ordered Garden Table and 8 Chairs

Ordered Garden Table and 8 Chairs, delivery was 7-10 days but to my surprise I had a telephone call to say they could deliver it in just 2 days time. They telephoned the morning of delivery to let me know what time they would be here and they were spot on time. We have stored the items whilst garden is being redesigned but from what we could see it all looked really nice and we are really happy with it.

25 de março de 2026

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