Northblinds Opiniões 

227
•
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

Lucas was friendly ,very professional he knew his products well he took time to talk to us and helped us chose the ones which would suit us best very helpful through out the process ,the fitter was c... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

These guys came highly recommended and we can now vouch for the fact that they are fantastic! So professional all the way through from visiting us to quote, help us decide on the fabric and then... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

While Lucas was measuring up at a neighbour’s we asked him to pop in and give us a quote for some kitchen blinds. Fast forward two weeks and we have a couple of lovely venetian blinds and a clever doo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We could not be more pleased. Extremely efficient and pleasant workers who carefully followed Covid-19 regulations. Excellent quality blinds and sound advice. Would recommend strongly and we shall... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de persianas

Escrito pela empresa

We’re Chris and Lucas, and our company is North Blinds. Lucas is your customer service contact 📞 and Chris is all about high-quality installation🧰 Our customers say we make a great team and we agree🎯 We’ve worked with blinds long enough to know what works and what doesn’t. 📍You want a light and airy feel? We can create that. 📍You want a cosy, romantic setting? We can give you the room you’ll want to snuggle up in all night. That’s the difference between a blinds specialist and an online shop. We add value. We don’t charge for visiting you and showing you the (ridiculously large) selection of blinds we offer. Neither do we charge for installation. Basically, we take all the work away from you, and you get your dream room, finished to perfection. Our service doesn’t stop with you saying.. “I love them. Thank you so much for the excellent service.” We offer a two-year warranty on all our blinds as standard. We also provide a lifetime after-care service where we will fix your broken blind for free, you only pay for any parts needed. Does your online shop do that? We think that’s what a great customer experience should look like. Competitive prices, premium quality products and bespoke service. So, what’s stopping you? Our 1️⃣2️⃣3️⃣service is available now: 1️⃣ Message us for a quick quote . 2️⃣ Book your appointment at any time of the day to suit your schedule. 3️⃣ Sit back and let us do our work. Lucas is awaiting your call, and Chris is itching to install your new, perfect blinds.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

227 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(227)

4 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

Not the best experience

Firstly the blinds are what we wanted & we are happy with them but that's where it ended.
We had our blinds fitted on a Sat afternoon & received a text 3hrs later requesting final payment. We asked that a full invoice be posted to us as we didn't have a printer. A text was then received stating that his profit margin would be down from £50 to £25 as we had asked for the invoice to be posted? We found this surprising & so decided to have the invoice sent by e mail & would, at our own cost, find somewhere to have it printed off. We didn't think we were being unreasonable asking for an invoice.
When this was received we paid the bill the day after.
A warranty was received by e mail but it was for a Mr H from Threshfield - not us. We made North Blinds aware of the data breach but received no reply.
In all we have been saddened that what started out as a pleasant experience left a nasty taste in the mouth.

11 de março de 2023
Opinião espontânea
logótipo da Northblinds

Resposta da Northblinds

Thank you for your feedback; we treat all customers' comments very seriously as they help improve our service. We are a family-run business that keeps customers at heart.
We are sorry to hear you feel you didn't have a good experience with us. We are also surprised by your low rating as our advisor visited you for additional consultation to help you choose the right blinds; these consultations were free.

We want to note that all your messages were replied to promptly. Three hours after the installation, we asked if you were happy with the blinds and after receiving a positive confirmation from you, we provided our bank details with no set payment deadline for your convenience.
All our communication and invoices are arranged online to avoid additional costs of resources, which we tried to explain, and we believe that in the current climate, it is understandable. We work hard to ensure our customers are happy and have gone above and beyond with a complimentary consultation, prompt replies and online communication to make the process easier. As you requested, we issued a printed invoice posted via Royal Mail the next day. Please let us know if we could have been more of a service.

Classificada 5 em 5 estrelas

Professional and friendly service from…

Professional and friendly service from all the team at North blinds. Great quality blinds fitted to four windows and very reasonably priced. I would happily recommend North blinds and would use you again.

25 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Simply amazing service and product

From start to finish the entire service from Northblinds has been exceptional.
From the sales and measuring to the installation each member of the team has been friendly, professional and worked to an incredibly high standard.

The product (venitian blinds) are a high quality, smooth inner workings and fit perfectly. A high quality product and service for an amazing price.

Highly recommend this company.

3 de dezembro de 2022
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Resposta da Northblinds

Thank you for your great review
It was pleasure to work with you 😊
Warm regards
Lucas & Chris

Classificada 5 em 5 estrelas

Absolutely exceptional service

Absolutely exceptional service. Amazing communication with the customer! Nothing is too much trouble and there was no rush for me to make my decision when choosing my blinds. North Blinds have now been back to fit blinds twice in my home and every time the service has been the same- brilliant! Such care is taken at every step of the way. There is no one else I would have fitting blinds in my home now. I recommend North Blinds to everyone 😊

19 de maio de 2022
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Classificada 5 em 5 estrelas

Lucas and Chris were brilliant…

Lucas and Chris were brilliant throughout the whole process giving good advice on our selection and Chris was great on the installation
Good quality good value and two nice guys - what more could you want

21 de julho de 2022
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Resposta da Northblinds

Thank you for your great review 😀
Warm regards
Lucas & Chris

Classificada 5 em 5 estrelas

Blinds fitted today absolutely love…

Blinds fitted today absolutely love them, excellent service from start to finish . Would highly recommend thank you Lucas and Chris

16 de julho de 2022
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Resposta da Northblinds

Thank you for your review 😀
It’s was pleasure to meet you
Kind regards
Lucas & Chris

Classificada 5 em 5 estrelas

From first point of contact to fitting…

From first point of contact to fitting it only took less than 2 weeks which is incredible! All staff were polite and the blinds are stunning, really smart and quality. Have already recomended and were certainly use again

14 de julho de 2022
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Resposta da Northblinds

Thank you for your kind review
It was pleasure to meet you 😊
Warm regards
Lucas & Chris

Classificada 5 em 5 estrelas

North Blinds are a great company to…

North Blinds are a great company to deal with. They provide a courteous and professional service and nothing is too much trouble for them. They accurately advised what type of blind would work best for our requirements in different rooms, and we are delighted with all our blinds.

10 de julho de 2022
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Resposta da Northblinds

Thank you Karen for your nice review 😍
It was pleasure to work with you
Warm regards
Lucas & Chris

Classificada 5 em 5 estrelas

Excellent service

Excellent service - blinds delivered quicker than expected and fitted expertly and efficiently by James. Fantastic job and they really look the biz. Can't recommend this company highly enough.

5 de julho de 2022
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Resposta da Northblinds

Thank you for your kind review.
Kind regards
Lucas & Chris

Classificada 5 em 5 estrelas

Excellent from start to finish

Excellent from start to finish! Great service, from measuring to installing. Very happy with our purchase and will be ordering again for sure! Thanks Lucas & Chris!

4 de julho de 2022
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Resposta da Northblinds

Thank you for your kind review 😊
We are very glad you like our service
Warm regards
Lucas & Chris

Classificada 5 em 5 estrelas

Fantastic service from start to finish.

Fantastic service from start to finish.

Lucas listened to what I wanted and recommended the perfect blinds, I was very happy with the sales service and fitting was just as fantastic. The gentleman fitted the blinds perfectly and I'm convinced he left the rooms tidier than before he started.

Wholeheartedly recommend North Blinds.

3 de julho de 2022
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Resposta da Northblinds

Hi Alex . Thanks a lot for your review . It was our pleasure to work with you
Warm regards
Lucas & Chris

Classificada 5 em 5 estrelas

5 star service

Excellent service from start to finish. These guys show up when they say they will, are polite and friendly, give no-pressure, professional advice and have fitted our new blinds quickly and perfectly. What’s not to love. Cheers Lucas!!

1 de julho de 2022
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Resposta da Northblinds

No problem Rosie 👍 it was massive pleasure to work with you . Your new blinds looks great 😍
Kind regards
Lucas & Chris

Classificada 4 em 5 estrelas

Very good service from start to finish

Very good service from start to finish
Knowledgeable staff
Affordable blinds of a good quality
Quick at fitting once ordered.
Would use again

30 de junho de 2022
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Resposta da Northblinds

Thank you for your review Liam
It was pleasure to work with you
Kind regards
Lucas & Chris

Classificada 5 em 5 estrelas

Faultless service and great price.

Faultless service and great price.
All purchases should be like this.
Highly recommended 👌

24 de junho de 2022
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Resposta da Northblinds

Thank you Peter for your recommendation 👍 It was pleasure to do business with you
Kind regards
Lucas & Chris

Classificada 5 em 5 estrelas

Excellent team and service

Great service from start to finish. Very helpful going through the various options and lots of samples to choose from. Also arrived at the time arranged both for the quote and fitting. Happy with the finished product and have no hesitation recommending.

21 de junho de 2022
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Resposta da Northblinds

Thank you for your recommendations
It was pleasure to work with you
Kind regards
Lucas & Chris

Classificada 5 em 5 estrelas

I can’t praise North Blinds highly enough

I can’t praise North Blinds highly enough. They measured and fitted blinds in my mothers bungalow. They were great value for money and very reliable. My mother was extremely happy with the manner and work ethic of the fitter.
I would definitely use them again in the future.

20 de junho de 2022
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Resposta da Northblinds

Thank you for your kind review
It was pleasure to meet you and your lovely mom.
Kind regards
Lucas & Chris

Classificada 5 em 5 estrelas

A very good service.

We are very pleased with our blinds. Lucas and Chris did a good job and we recommend their service. Also, they are nice people and good to do business with.

19 de junho de 2022
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Resposta da Northblinds

Thank you very much for your recommendation. It was pleasure to work with you too
Warm regards
Lucas & Chris

Classificada 5 em 5 estrelas

The team at North Blinds fulfilled our requirements

The team at North Blinds fulfilled our requirements perfectly for patio door and window blinds made to measure to fit within our PVC frames. The initial visit to measure and confirm our choice of blind was expertly carried out by Lucas and our blinds were then fitted quickly and to our satisfaction by Chris a couple of weeks later. Excellent customer service and very satisfied with the product.

18 de junho de 2022
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Resposta da Northblinds

Thank you for your review. We are very glad you appreciate our service and you like your new blinds 👍
Kind regards
Lucas & Chris

Classificada 5 em 5 estrelas

Great customer service from North Blinds

Brilliant, reliable and professional service from a local company. I was recommended the company by a family member who had had great service from them and I did too. I had three blinds measured and fitted, the fitting service was great despite one of my windows being a bit of a problem. Lucas took the time to explain the pros and cons of various blinds and really helped me make my decision, while Chris was lovely and so helpful when he came to fit them. I thoroughly recommend this company for their customer service and value for money

16 de junho de 2022
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Resposta da Northblinds

Thank you very much for your great review
It was pleasure to meet you
Warm regards
Lucas & Chris

Classificada 5 em 5 estrelas

The service provided by North Blinds…

The service provided by North Blinds was excellent, top quality blinds fitted to perfection. Would definitely recommend them.

13 de junho de 2022
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logótipo da Northblinds

Resposta da Northblinds

Thank you for your great review 👍
It was pleasure to meet you
Warm regards
Lucas & Chris

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