NorthSky Supply Opiniões 161

TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

About 2 weeks late from estimated delivery date. Emails and left voice messages in the span of 4 days asking about status of order was never returned. Finally got an email and delivery confirmation... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have purchased four toolboxes from NorthSky Supply and have been very happy with them all. I have two of the 27 inch, 10 drawer bottom boxes and two of the 27 inch, 3 drawer top boxes that go with... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I am incredibly pleased with NorthSky. I have been looking for an oversized anti-fatigue mat for the last two years. Finally, I found NorthSky. Not only did they have one large enough for my... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was concerned that I hadn't received a shipping notification as expected. Layla explained it was likely due to the fact that a third-party shipper was being used for my order. After my call, she t... Ver mais

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Informações sobre a empresa

  1. Mercado industrial

Escrito pela empresa

NorthSky is a streamlined, eCommerce-forward, innovative B2B MRO distribution platform. Our mission is to save businesses money on the products they need most to run efficiently, without ever compromising on quality.

30-Day Satisfaction Guarantee

Hassle Free Returns

30-Day Satisfaction Guarantee If you are unsatisfied with your purchase for any reason, NorthSky offers a hassle-free 30 day return policy on the vast majority of our products with some conditional exclusions. Upon initiating an eligible return, you will receive a return shipping label in your email with instructions on how to process your return. All return shipping charges will be covered by Northsky. Return refunds will be credited to the method of payment for the purchase upon receipt, inspection, and approval of the returned products at our warehouse. Return process To initiate a return on a recent order, visit the ‘My orders’ section of your user account page (www.northskysupply.com/account/orders) and select the order for which you would like to initiate a return From the order details page, click the ‘Request a return’ hyperlink and fill out the associated return details. Upon completing the return process on our website, you will receive a return confirmation email in your inbox with the return label and associated return instructions. After the product has been received, inspected, and approved at our warehouse, we will initiate a full refund for all returned products. Exclusions · Returned products must be in new condition · Additional details/photos may be requested for approval · Returns that do not meet the exclusion criteria may be subject to specific return fees or deemed ineligible for a refund but may be eligible for a store credit Need more help? For further assistance on processing a return, feel free to reach out directly to our customer service team: Customer Request Form: https://northskysupply.com/pages/contact-us Email: customerservice@northskysupply.com Phone: 800-805-6686 Hours of Operation: Monday–Friday 7AM–7PM CST

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

161 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 88% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I had never heard of NorthSky Supply

I had never heard of NorthSky Supply. It fell on my lap by accident. My first order arrived and I made another order on the same day. I am impressed. I never do these reviews but I made this an exception. The customer service is second to none. The shipping is quick. If you have a problem they will fix it. I will be returning again. Northsky is a diamond in the rough.

30 de abril de 2025
logótipo da NorthSky Supply

Resposta da NorthSky Supply

Thank you so much for the kind words, Lonnie!

We appreciate you taking the time to leave such a thoughtful review, even though it’s not something you usually do. That makes it even more meaningful to us. Most companies don’t respond to every review, but we strive to make NorthSky the exception in every way we can to please our customers. Thanks again for giving us a shot—we’re glad we ended up on your radar!

Classificada 5 em 5 estrelas

Excellent!

Everything about my experience with NorthSky Supply was nothing short of excellent! Their website was easy to navigate, the checkout process was comprehensive, and they communicated well, providing updates on the status of my order from receipt to delivery.

24 de abril de 2025
Opinião espontânea
logótipo da NorthSky Supply

Resposta da NorthSky Supply

Thanks again, Calahan. We appreciate your business and hope to see you again soon!

Classificada 5 em 5 estrelas

The 2" metal hole saw bit works…

The 2" metal hole saw bit works wonderfully, I bought 2 as I had 7 3/8 steel plates I needed to drill out, I did loose 1 tooth but the bit made it cleanly through the 7 holes and probably could have done another 5. The price and the quality was impressive to me.
Thanks North sky.

4 de abril de 2025
logótipo da NorthSky Supply

Resposta da NorthSky Supply

Thank you, Sid. We appreciate the kind review. Glad the bits worked out for your project and we look forward to seeing you again soon!

Classificada 5 em 5 estrelas

You delivered as promised.

I needed a piece of hardware and found it online.

7 de abril de 2025
logótipo da NorthSky Supply

Resposta da NorthSky Supply

Thanks for the order and the review Gero. Glad we were able to meet your need and hope to see you again soon!

Classificada 5 em 5 estrelas

Great Experience

Delivery was fast. The replacement tail light fit perfectly and was an exact replacement match. Price was half what local parts house quoted. Great experience all around. I highly recommend this supplier.

4 de abril de 2025
logótipo da NorthSky Supply

Resposta da NorthSky Supply

Thank you for the nice review, James. Hope to see you again soon!

Classificada 5 em 5 estrelas

Great experience

Great experience, fast ship time, quality rain suit

3 de abril de 2025
logótipo da NorthSky Supply

Resposta da NorthSky Supply

Thanks for the review, Ken. Hope to see you again soon!

Classificada 5 em 5 estrelas

My order arrived ahead of the projected…

My order arrived ahead of the projected date, which is a rare thing these days!

3 de abril de 2025
logótipo da NorthSky Supply

Resposta da NorthSky Supply

Thanks for the review, David. Glad we were able to get your order to you ahead of schedule. Hope to see you again soon!

Classificada 5 em 5 estrelas

Great to deal with

Great contact responses, quick and attentive. Shipment came within days of checkout.

3 de abril de 2025
logótipo da NorthSky Supply

Resposta da NorthSky Supply

Thanks for the nice review, Steve. Look forward to seeing you again soon!

Classificada 5 em 5 estrelas

Great service

1 de abril de 2025
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Resposta da NorthSky Supply

Thank you for the five-star review, Karen! We are thrilled to hear that our service team was able to provide great service!

Classificada 5 em 5 estrelas

Happy customer

The ordering was easy and fast and delivery was timely.

Great product for a great price!

Thanks team.

1 de abril de 2025
logótipo da NorthSky Supply

Resposta da NorthSky Supply

Thanks for the great review Jimmy! Hope to see you again soon.

Classificada 2 em 5 estrelas

To soon to say!

7 de abril de 2025
logótipo da NorthSky Supply

Resposta da NorthSky Supply

Thank you for reaching out, Roger! Is there anything in particular that we can do to meet your expectations? Our live customer service team is always here to help or answer any questions you may have.

Classificada 5 em 5 estrelas

Testing

I wanted to try out your company I’ll leave you a review later when I try your product

6 de abril de 2025
logótipo da NorthSky Supply

Resposta da NorthSky Supply

Thank you for giving us a chance, Matt! Please let us know what you think and if you have any questions for us, our live customer service team is always here to help!

Classificada 5 em 5 estrelas

I could see the quality that was put in…

I could see the quality that was put in the pump, a clarity of diagrams and explanations.
I received thoughtful and careful answers to my questions from customer care. and I finally felt that this was a company I could trust and a company that respected and cared for the customers.

1 de abril de 2025
logótipo da NorthSky Supply

Resposta da NorthSky Supply

Hi Marcia,

Thanks so much for your thoughtful feedback! We're thrilled to hear that the quality of our products and clarity of our documentation made such a positive impression. Our team works hard to provide careful and thorough support, and it's wonderful to know we've earned your trust. We truly appreciate your business and look forward to serving you again soon!

Classificada 5 em 5 estrelas

THE REP LUIS

The rep Luis. Always willing to help.

1 de abril de 2025
logótipo da NorthSky Supply

Resposta da NorthSky Supply

Thank you, Beatriz! We’re so glad to hear that Luis was able to support you—he truly goes above and beyond for our customers. We’ll be sure to pass along your kind words.

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