Company is very helpful. Operators are very polite and always ready to help. The only difficulty is that the voice verification is failed too often even in perfect conditions without any extra n... Ver mais
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Leia as opiniões dos outros
If you need to do the 5 hour pre licensed course for your state, worried about downloading Zoom and needing just a desktop/ laptop computer, look no further. This online course can be done on a tablet... Ver mais
A empresa respondeu
Material is woefully outdated. Comparing the questions and answers to national government websites, such a National Highway Traffic Safety Administration (NHTSA) and U.S. Department of Transportation,... Ver mais
A empresa respondeu
The material was comprehensive but in a user friendly format. It is a 'go at your own pace' format so you can come and go at will. You are personally responsible for your outcome so if you need more t... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Defensive Driving and Traffic School, Online or Classroom format.
Informações de contacto
P.O. Box 2308, 98027, Issaquah, Estados Unidos da América
- (800) 588-6874
- corporate@ntsi.com
- ntsi.com
4,3
Excelente
388 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
It took me 6 phone calls and over 2…
It took me 6 phone calls and over 2 hours to register the course please do not use them! 😞
26 de novembro de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Pat,
We are sorry to hear that your recent experience does not match the 100's of other satisfied NTSI customers.
NTSI prides itself as having one of the best customer service departments in the industry we are sorry to hear we did not hit that mark with you.
Thank you again Pat for your review, please stay safe!
Took the online course with NTSI
Took the online course with NTSI. It was intense but not difficult if you read all the material. The test gives you all the time you need to complete. If you fail one of the tests, you can take it over or, take a look at the correct answers to see what you did wrong. That is very helpful. I really learned a lot and will definitely improve my attitude when out there among other drivers. Good job NTSI
25 de novembro de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Greetings Dorothy,
Thank you for taking the time out of your busy day to leave this amazing five star review!
Our goal is to create content that is both easy to use and understand, we are pleased to see that we have hit the mark with you Dorothy!
Thank you again Dorothy for this amazing review! Welcome to our NTSI family, please stay safe!
Resposta da National Traffic Safety Institute
Hello Julio,
Thank you for this wonderful five star review! Thank you for becoming part of our NTSI family Julio! Please stay safe on the roads!
It was easy ti use and very self…
It was easy ti use and very self explanatory
10 de outubro de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Shane,
Thank you for taking the time to leave this great review as well as your five dazzling stars.
Welcome to the NTSI family Shane please stay safe!
Excruciating but Effective
Arrived with low expectations and this met them - graphics are dark and fuzzy and reminiscent of a middle school film strip. Content is already boring, but the writer managed to make it even more soporific. Paid for audio, not realizing that it was just monotoned AI reading it for you. However, the important stuff worked. Sign up was quick, and the website bug - free.... until it came to accessing certificate. Even though you enter the citation number as part of the sign up, the number "couldn't be located" and I had to go through customer service to get the certificate needed for credit. On the positive side, they contacted me to say they couldn't locate the number, so at least it was being monitored. Would have added a star had that been seamless.
23 de outubro de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Greetings,
Thank you for taking the time to leave your review as well as four stars!
We want to thank you for your review with your personal experience with our course.
Comments, reviews and even negative feedback are valuable to NTSI as they provide insight.
Thank you again and please stay safe on the roads!
Customer Service Over the Phone is Key
Customer Service over the phone is what kept me moving forward. It took a while to determine the relevant information from a letter from FLHSMV concerning an out of state moving violation which referenced a different citation number. Dianne walked me through the registration process and was very helpful. I liked having the ability to review the material on successive days and to be able to review specific modules before taking the exam with success on the first try. Thank you for a well structured presentation.
24 de outubro de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello James,
Thank you for taking the time to leave this glowing review as well as those five vibrant stars.
We are ecstatic to hear of your experience with our CSR representative Diane she is one of the very best. We are happy to hear she was able to walk and explain the process to make it as easy for you as possible.
Our goal at NTSI is to make curriculum that is easy to navigate as well as understand, we are pleased to see that we have have hit that goal with you James!
Thank you again James for this glowing review! We will be sure to share your thanks with Diane as well. Welcome to the NTSI Safer Driver Family!
My experience with defensive driving course
Great test touches on ever subject On defensive driving I like the fact that it doesn't have voice recognition you just have to call and get a pin or if you have a cell phone they'll text it to you
I would Recommend to anyone who wants to take a defensive driving course Do not take from the other ones
Thanks to them will get 10% off insurance.Good price!
24 de outubro de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Donna,
Thank you for this great review and your five stellar stars!
We are thrilled to know that you would recommend our course to family and friends! We are just as thrilled to hear of the easy experience you had with our course.
Thank you again Donna for this great review! Welcome to our NTSI family!
Took the online course with NTSI
Took the online course with NTSI. It was very seamless and comprehensive. Well detailed even to the minute things and due to my workload at work, I was able to space it as convenient for me and finished within a week. I’m glad I didn’t have to deal with the pressure of completing the course within hours. Very convenient especially if you have great workload
17 de outubro de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Chy,
Thank you for taking the time to leave this wonderful review and those five fantastic stars!
We at NTSI strive to make courses that are both easy to navigate as well as being convenient so you can complete the course at your time at your pace.
Thank you again Chy for your wonderful review! Please stay safe!
Hola me gusto mucho haver recibido este…
Hola me gusto mucho haver recibido este curzo xq siento q aprendi muchas cosas q no sabia en general hablo de todo un poco y fue educativo para mi asi lo siento yo y aprendi mucho muchas gracias lo recomendaria a todas las personas en vdd!
17 de outubro de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Saludos María,
¡Gracias por dejarnos esta maravillosa reseña y esas fabulosas cinco estrellas!
Nos alegra mucho saber que finaliza este curso con nueva información que le ayudará a usted y a su conducción. Nos sentimos honrados de que nos recomiende a sus familiares y amigos.
¡Gracias nuevamente María por tu atenta reseña y tus cinco fabulosas estrellas! ¡Por favor mantente a salvo María y bienvenida a nuestra familia!
I used the Online course and took two…
I used the Online course and took two evenings to complete it. The course was very informative and thorough. each section had a short test. I am satisfied with the course.
8 de outubro de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Arthur,
Thank you for taking the time to leave this review as well as your four fantastic stars!
We are thrilled to hear how pleased you were with taking our course. Thank you again Arthur for your fantastic review! Welcome to the NTSI safe driver family!
Excellent course - Mejor imposible
Hice todo el curso inextenso, muy bien comprendido porque la secuencia que esta elaborado esta muy bien realizado. Excelentes los temas que se abordan para una mejor conducción defensiva.
I did the entire course in an inextensive manner, very well understood because the sequence that is developed is very well done. Excellent topics addressed for better defensive driving.
5 de outubro de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Hola Mario,
Gracias por tomarte el tiempo de tu día ocupado para dejarnos la maravillosa reseña y esas cinco brillantes estrellas.
"¡Muchas gracias por tu reseña! Nos alegra saber que completaste el curso de manera efectiva y que la secuencia de los temas te ayudó a comprender mejor los conceptos. Nos esforzamos por ofrecer contenido de calidad para mejorar la conducción defensiva.
¡Gracias de nuevo, Mario, por tu maravillosa reseña! ¡Cuídate!
I gave National Traffic Safety…
I gave National Traffic Safety Institute a 5 star rating due to my 4 hour class experience. I receive great support from the NTSI staff. Last, I learned a great deal in the class as well.
6 de outubro de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Linda,
Thank you for this great review and those five stunning stars!
We're thrilled to hear that you had a positive experience during your 4-hour class with us. Our team is dedicated to providing excellent support, and we're glad you found the content informative and valuable. We appreciate your feedback and hope to see you again soon!"
Thank you again Linda! Welcome to our NTSI family!
Not a nightmare...
I had never had to go to traffic school before and was a bit nervous, but no need to worry. The people I talked to on the phone were very nice and helpful. The class was quite long, but very informative and concise. I was able to start and stop when needed so was able to do the class over a few days time. I learned some things I had not known and never considered. It has made a difference in my driving. All-in-all, it was a good experience.
2 de outubro de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Jenene,
Thank you for taking the time to leave us this fabulous review and 5 stars!
We are thrilled to hear your experience was not a "Nightmare" and our representatives were able to ease your nerves.
We pride ourselves at NTSI with bringing curriculum that is both engaging and easy to navigate. We are pleased to see that we have hit that mark with you Jenene!
Thank you again for the fabulous review! Please stay safe Jenene!
Comida mexicana y música mexicana
Comida mexicana y música mexicana
1 de outubro de 2024
Opinião espontânea
The Best!
Courses offered in English and Spanish. Super clear and objective in each module. I highly recommend it.
14 de setembro de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Samara,
Thank you for your amazing review and your 5 glowing stars!
We at NTSI are delighted to know that you would recommend our courses. We are happy to know that we were able to accommodate your needs.
Thank you again Samara! Welcome to our NTSI family!
Takeing this course was the best learning situation
I was allowed to take this course to keep my driving record clean after a citation was issued to me. I am glad I did take the course. NTSI has put a tremendous amount of thought, and precision planning of the structure and the correct information in a format that helps anyone taking the course learn the positive information and attitude needed to improve your ability to be a much safer driver after completing the course.
A fantastic amount of information is given in this course, and all of it is helpful. This information is formatted in a manner that allows anyone to ingest all of it and learn.
7 de setembro de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Ed,
Thank you for this fantastic review and 5 stars.
NTSI works hard to bring forth curriculum that is informative as well as engaging. We are thrilled to here that you found our course beneficial in helping to improve your driving habits as well as keeping your driving record clean.
We thank you Ed for this fantastic review and your five stars. Welcome to the NTSI safer driver family!
Easy to access
Easy to access, clear, keeps track of time spent, allows breaks and very pertinent to the required objectives.
1 de setembro de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Greeting Dalip,
Thank you for taking the time out of your busy day to leave this fantastic review and five stars!
We at NTSI strive to create curriculum that is both easy to understand as well as navigate. We are elated to hear that we have hit the mark with you Dalip!
Thank you again Dalip for this fantastic review and your five stellar stars! Welcome to the NTSI family!
Very easy to use and understand
25 de agosto de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Michael,
Thank you for taking the time to leave us this great review as well as your five shiny stars!
NTSI strives in making curriculum that is both easy to understand as well as navigate, we are thrilled to hear you found just that with NTSI!
Thank you again Michael for this great review and welcome to our NTSI Family!
Resposta da National Traffic Safety Institute
Hello Dany,
Thank you for taking the time to leave this wonderful review!
Welcome to the NTSI family!
Good traffic safety refresher
Straightforward, user friendly interface and easy to complete on your own time. Overall this was a very effective reminder of traffic laws and safety guidelines that is applicable to anyone.
19 de agosto de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Victoria,
Thank you so much for taking the time out of your busy day to leave us this fabulous review as well as those 5 stupendous stars!
We at NTSI are elated to hear how pleased you were with taking our course. We strive to bring relevant content that is comprehensive, effective as well as being user friendly. We are thrilled to see that we have this that mark with you Victoria!
Thank you again Victoria for this fabulous review! Welcome to the NTSI family!!
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