Company is very helpful. Operators are very polite and always ready to help. The only difficulty is that the voice verification is failed too often even in perfect conditions without any extra n... Ver mais
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Leia as opiniões dos outros
If you need to do the 5 hour pre licensed course for your state, worried about downloading Zoom and needing just a desktop/ laptop computer, look no further. This online course can be done on a tablet... Ver mais
A empresa respondeu
Material is woefully outdated. Comparing the questions and answers to national government websites, such a National Highway Traffic Safety Administration (NHTSA) and U.S. Department of Transportation,... Ver mais
A empresa respondeu
The material was comprehensive but in a user friendly format. It is a 'go at your own pace' format so you can come and go at will. You are personally responsible for your outcome so if you need more t... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Defensive Driving and Traffic School, Online or Classroom format.
Informações de contacto
P.O. Box 2308, 98027, Issaquah, Estados Unidos da América
- (800) 588-6874
- corporate@ntsi.com
- ntsi.com
4,3
Excelente
388 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Thank you so much for the opportunity…
Thank you so much for the opportunity to take this test and keep my driving record clean. So grateful to you all. Please keep up the good work.
11 de abril de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Steve,
Thank you so much for taking the time out of your day to leave us this rave review as well as your five stars!
Thank you for choosing NTSI Steve! Welcome to the NTSI family, please stay safe!
Easy to use, opportunity to review your answers to the tests, prior to submission. Even if you get some wrong, a chance to take the test over again.
Ease of using the on line review and testing
6 de abril de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Michael,
Thank you for thoughtful review as well as your 4 stars!
We at NTSI Michael work hard to bring relevant content that is both easy to navigate and understand. We are pleased to see that we have hit that mark with you!
Thank you again for your thoughtful review Michael as well as your 4 stars, maybe next time we can make it 5 stars! Stay safe Michael!
There was a lot of good information and…
There was a lot of good information and driving suggestions and tips.
Explained driving laws/rules old and new.
Offered much "food for thought" topics. Allowed for self evaluation of my driving habits and techniques.
5 de abril de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello,
Thank you for taking the time to leave us this terrific review as well as those 4 stars!
We are elated to here that we have given you "something to chew on" when it comes to your driving habits and techniques.
Thank you again for providing us with your thoughtful feedback! Welcome to the NTSI family!
Material is woefully outdated
Material is woefully outdated. Comparing the questions and answers to national government websites, such a National Highway Traffic Safety Administration (NHTSA) and U.S. Department of Transportation, what this company publishes in the material and quizzes is just plain wrong or subjective. Another example is oil changes... its no longer 3k miles, that was from the 1990s, mileage varies based on type of automobile and oil type. It seems the stats are from mid-2010s and not more recent. Anybody other than these people should be responsible for such important content. What a racket and scam.
28 de março de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Greeting James,
Thank you James for taking the time to leave us this candid review.
We are in the process of of updating all of our curriculum. If you would be so kind as to share the course you took with us so we can review the course and make the necessary changes.
Thank you again James for your candid review. Comments, reviews and honest feed back from customers like you James is what NTSI prides itself on.
Thank you again James! Please stay safe out on the roads!
Excellent course
Excellent course. Timely information that is well presented. I found this to be a very positive experience.
4 de abril de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Kathleen,
Thank you for this wonderful review as well as your five magnificent stars!
We at NTSI work hard to bring our users courses that are both accessible, as well as being filled with valuable information. We are please Kathleen to see that we have achieved this with you.
Thank you again Kathleen for your wonderful review! Stay safe!
Company was very attentive and answered…
Company was very attentive and answered all my questions whether through chat or phone. Also when I started my course it was late. I had an issue and it was unlocked the very next day so that I can continue. Very good customer service.
20 de março de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello,
Thank you so much for taking the time leave this great review as well as those five stellar stars!
We are elated to hear of your experience with our customer service team! We realize the backbone of a truly great company is their customer service. We are overjoyed to hear we hit the mark with you!
Thank you for this great review and five stellar stars, welcome to the NTSI family!
good price and they are clear about…
good price and they are clear about that if you want audio you need to pay extra. the website works as expected.
26 de março de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello RM,
Thank you for taking the time out of your busy day to leave this fantastic review as well as those five shiny star!
We here at NTSI believe in providing relevant information that is clear as well as easy to understand and navigate.
Thank you again RM for this fantastic review as well as those start. Welcome to the NTSI family RM!
Fits into the busiest of schedules
Economicly priced, easy to sign up, convenient access to course material and easy to work through the lessons. The ability to step in and out of the course makes it easy to fit into the busiest of schedules. Highly recommend this course.
8 de março de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Jeff,
Thank you for taking the time out of your busy day to leave this fantastic review as well as your 5 shiny stars!
We here at NTSI believe in providing relevant content that is both easy to understand and navigate. It seems we have hit the mark with you Jeff.
Thank you again for this fantastic review Jeff, welcome to our NTSI family!
Resposta da National Traffic Safety Institute
Hello Gisselle,
Thank you so much for this great review as well a those 5 stellar stars!
Giselle we are so thrilled to hear that you found our course educating, as well as being easy to navigate. These are the goals NTSI strives for and we are happy to hear we hit the mark with you.
Thank you again Gisselle for your great review and welcome to the NTSI family!
Absolutely terrible in every way
Absolutely terrible in every way. Timers are too long for the data presented, wasting time. Graphics are poor and wording of the lessons even worse. A lot of irrelevant information is presented, such as documents required to get a license, something everyone already has prior to enrolling in the course. There is ambiguous information, such as car seats being determined by weight alone, which conflicts with the American Association of Pediatrics guidelines.
In regard to the test, the wording of the questions is so poor I guarantee you will scratch your head. Further, the questions require rote memorization of statistics, which doesn’t help anyone drive better.
NTSI really phoned it in. It’s sad that the jurisdictions purchasing their services are wasting our tax dollars, hopefully they are not under the illusion that anyone is learning anything.
22 de fevereiro de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello X AE A twelve 1,
Thank you so much for your review with your personal experience with our course. Unfortunately everything you are commenting on is out of our control.
Regarding the timers, this is a state requirement, which is set to a 6th grade pace and NTSI can do nothing about that. We understand it can be frustrating for faster readers. We are constrained in how graphically we can present the course and the language we can use by state law and regulatory interpretations. We are mandated to include all the information you referenced, the state will not approve the course if we do not adhere to their guidelines. Whether the state takes into the account the AAP guidelines I can't say, but I can confirm that the state approved this course and mandates the information in it.
In regard to the test, we will review the wording of the test questions, but again content of the questions are state mandated, and the language is state approved we have very little flexibility in what we can present. The jurisdictions are the exact entities that specify what content the course must have, the speed it plays at, and the graphical content. The course you took was specifically approved bu the jurisdiction.
Thank you again for sharing your personal experience with NTSI and please stay safe out on the roads!
This is by far the best online traffic safety courses available to the public.
This course has provided me with valuable knowledge in regards to Idaho traffic safety laws and regulations, including details on what data has been collected by NTSI and how it relates to a driver's perception, behavior and road skills. This insight has helped me adapt to circumstances that everyday Americans encounter while driving and make informed decisions when it comes to my own driving behavior, trip/route planning, the penalities for different types of moving violations/convictions, and what safety measures must be done to ensure not only driver and passenger safety, but also the safety of the general public, community infrastructure, and wildlife.
21 de fevereiro de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Greetings Jenn,
Thank you for this fabulous review as well your fantastic 5 stars!
We are so happy to hear of your experience with our course. At NTSI we work hard to bring educational, engaging and excellent courses to our customers and we are thrilled to hear we hit the mark with you!
Thank you again Jenn for this fabulous review and welcome to the NTSI family!
La pasiencia. Lo más destacado de la aplicación
Fue na experiencia muy útil para mí persona me ha servido mucho sobre como se aplican las leyes.
12 de fevereiro de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Hola Gumer,
Gracias por tomarse el tiempo de su ajetreado día para dejar esta maravillosa reseña y 5 fantásticas estrellas.
Nos alegra mucho saber que disfrutó del curso con nosotros, Gumer.
¡Gracias nuevamente Gumer y bienvenido a la familia NTSI!
To be careful about the environment around people
Alone, a lot of things, and a lot of rules a man understand much, but this is like awful to my life and I thankful for this opportunity and being understandable, not the rules and the condition of this world
25 de janeiro de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Sam,
Thank you for this wonderful review as well as those 5 fantastic stars.
We are thrilled to hear that you have learned a lot by taking this course and will use what you learned to become a safer driver.
Thank you again Sam for this wonderful review and your fantastic stars. Welcome to the NTSI family Sam, please be safe out there on the road!
Very good course for understanding!
15 de janeiro de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Greetings,
Thank you so much for taking time out of your busy day to leave us this great review as well as those 5 stars.
We at NTSI are pleased to see that you enjoyed the course and was easy for you to understand.
Thank you again for your great review and welcome to the NTSI family!
The course was a great source of information
The course was a great source of defensive dring information. I would consider taking this every 4 to 5 years just for a refresher. I would have all young drivers take it high school and part of getting their .license.
Very well done, the read along was very helpful for me. I can't read very well, Thank you
14 de janeiro de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Dave,
Thank you so much for your rave review as well as your 5 fabulous stars!
Our main goal here at NTSI is truly to create safer drivers. This review assures us that we are succeeding. So, thank you Dave for letting us serve you and for allowing us to provide an excellent experience.
Stay save Dave, welcome to the NTSI family!
Understanding
The whole course in general, from the instructors to the instruction and the test all easy to understand.
13 de janeiro de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Greeting Tommy,
Thank you for your fantastic review as well as your 5 glowing stars!
We here at NTSI pride ourselves with bringing courses that are easily accessible, filled with valuable information as well as a format that allows the user to progress at their own pace.
We are thrilled to hear that we have hit the mark with you Steve. Thank you again for your fantastic review as well as those 5 glowing stars!
It was a very good course to take
It was a very good course to take, and would like to take more courses to help on my driving and maybe for DMV department.
Steve
5 de janeiro de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Steven,
Thank you for taking time out of you day to leave us this wonderful review and those five shiny stars!
We are so happy to hear that you enjoyed the course and will use what you learned to better improve on your driving.
Thank you again Steve for this wonderful review and welcome to the NTSI family! Stay save out there Steve!
Unnecessary delays
The course was made of several modules that are seemingly made to slow you down. Each one made me wait 40-60minutes to go onto the next one There is no reason for this I could have read and completed the course in less than half the time. Also, for some reason you can't print your completion certificate when you're done. It says because it needs to be on special paper which is ridiculous. I cannot recommend this course to anyone.
4 de janeiro de 2024
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello John,
Thank you for taking the time out of you busy day to leave to leave us your review.
NTSI does understand the timers can be frustrating when taking the course. These are requirements that are set by the State, which is the same for your certificate of completion.
Again John we understand your frustration, we must follow the rules that are set forth by the State.
Thank you again John for your feedback. Please stay safe out there!
Full of typos and grammatical errors
Full of typos and grammatical errors! Not very professional.
I found the content to be very useful though, and the test were fair.
30 de novembro de 2023
Opinião espontânea
Resposta da National Traffic Safety Institute
Greetings Cynthia,
Thank you for taking the time out of your busy day to leave us this wonderful review.
We are thrilled with the feedback that we received from you regarding our course. Your feedback will help us make any necessary improvements to our courses going forward.
NTSI places high value on what out customers say Cynthia and we are so glad that you found our training to be a service to you.
Thank you again Cynthia for your review. Stay safe out there on the roads and welcome to the NTSI family.
NTSI is the best !
NTSI is the best !
All course es easy to comprehension
Clear and graphics - videos
Good job !
Thanks.
29 de novembro de 2023
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Enrique,
Thank you so much for your awesome review as well as those 5 stars!
We at NTSI work hard to bring courses that are easy to comprehend as well as navigate! We are thrilled to see that we hit the mark with you Enrique!
Thank you again Enrique for this awesome review as well as the 5 shiny stars! Stay safe Enrique, welcome to the NTSI family!
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