Company is very helpful. Operators are very polite and always ready to help. The only difficulty is that the voice verification is failed too often even in perfect conditions without any extra n... Ver mais
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Material is woefully outdated. Comparing the questions and answers to national government websites, such a National Highway Traffic Safety Administration (NHTSA) and U.S. Department of Transportation,... Ver mais
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The material was comprehensive but in a user friendly format. It is a 'go at your own pace' format so you can come and go at will. You are personally responsible for your outcome so if you need more t... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Defensive Driving and Traffic School, Online or Classroom format.
Informações de contacto
P.O. Box 2308, 98027, Issaquah, Estados Unidos da América
- (800) 588-6874
- corporate@ntsi.com
- ntsi.com
4,3
Excelente
388 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I think this class took way too long
I think this class took way too long. Easy and insightful but it shouldn't take this long to complete this course. Some topics only took a few minutes to read but the holding time was far too long. I would reevaluate the times. It should be cut down to at least 3 hours.
22 de novembro de 2023
Opinião espontânea
Resposta da National Traffic Safety Institute
Greetings Jacqulyn,
Thank you for taking the time out of your busy day to leave us this wonderful feedback.
We are thrilled to hear that you found the course easy and insightful. In regards to the pace of the course NTSI is mandated to have the course lengths that are in place. We do understand it can be frustrating Jacqulyn especially if you are a quick reader or someone who has immediately grasped the content. We do hope that you can understand our position.
Thank you again Jacqulyn for your wonderful feedback and please stay safe out on the roads!
This is made easy for those 65 yrs. plus.
Your staff was professional in handling me and at the same time personal to make me comfortable. NTSI presentative are knowledge is outstanding. Very patient with customer. Additionally, they listen and available when answering my call. I would highly recommend this site. Thank you for this operation and many thanks to your staff. A big 5 stars
2 de novembro de 2023
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Patsy,
Thank you so much for this beautiful review as well as your 5 shiny stars!
We are so thrilled to hear of your experience with our staff. Here at NTSI Patsy we believe the backbone to a truly great company is customer service. It seems that we have hit the mark with you Patsy.
Thank you again Patsy for this beautiful review and stars. Welcome to the NTSI family Patsy!
Useful information
Detail oriented and easy access is the greatest of all. I learned important information and glad that I participated the course.
16 de outubro de 2023
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Tharanga,
Thank you so much for the wonderful review as well as these 5 fantastic stars!
We here at NTSI pride ourselves with providing relevant content, in an informative format that is easy to navigate and understand. We are thrilled to see that we hit the mark with you!
Thank you again Tharanga for the wonderful review and thank you for becoming part of the NTSI safe driver family!
Best and easiest informative learning experience ever!
It couldn't have been easier to get set up and started a couple days later. They were very helpful with answering a question I had before hand and less than 5 hours of effort later, I was done. Not that I plan on getting another ticket, but if I do, I'm comin right back here! Thank you!
15 de outubro de 2023
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Ken,
Thank you so much for the great review as well as those 5 stunning stars!
We are so pleased to hear of your wonderful experience with NTSI. NTSI does pride itself with bringing easy to navigate curriculum to the market as well as a professional staff to help when you need it.
Thank you again Ken for this great review as well as those stars! Stay safe Ken and welcome to the NTSI family!
Decent
Problems with class:
First section asks you to make lifestyle choices without giving you time to make choices.
"The fact is if you drive ten miles at 65 mph instead of 55, you'll get where you are going about two minutes sooner." Only works if you are driving 13 miles.
Incomplete information on passing on the right. Does not state that passing on the right is legal on a road with two or more lanes of traffic moving in each direction.
Statistics are not always up to date. For example, the statistic for pedestrian deaths is 11 years old, half of current rates.
Time required to progress to next section is too long (e.g. Knowing Your Vehicle). I'd rather have more material than to sit there and wait.
Incorrectly worded test questions. "Many people believe that as long as they're not impaired, overtired, or careless, speeding can hurt them."
Mistatement of facts. "Alcohol can be blamed for ..." rather than "Alcohol is associated with ..."
"Actual driver reaction time when operating a motor vehicle on the roadway is 1.5 seconds during daylight hours and 2.5 seconds at night." Per their instruction, driver reaction time is a function of a multitude of factors.
New Information Learned:
Advice on anti-lock breaks.
Although Googled, rules on passing on the right.
Although Googled, new info on tires.
13 de outubro de 2023
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello,
Thank you so much for the taking the time out of your busy day to leave us this wonderful review as well as you 4 stars!
We are thrilled with the feedback that we received from you regarding our course. Your feedback will help us make any necessary improvements to our courses going forward.
Again we like to thank you for the great review! Welcome to the NTSI family and please stay safe!
Great content
Great content, nice presentation and the informations are perfectly synthetize which make it easier to assimilate.
I'm glad I've found you.👏
3 de outubro de 2023
Opinião espontânea
Resposta da National Traffic Safety Institute
Greetings,
Thank you for your wonderful review as well as these 5 fabulous stars!
NTSI is pleased to hear that you have found our course informative as well as easy for you to navigate. We hope that you will take what you have learned and use it to make you a safer driver.
Thank you again for the wonderful review and those fabulous 5 stars and welcome to the NTSI family!
Ha sido muy grata y provechosa…
Ha sido muy grata y provechosa experiencia, he multiplicado mis conocimientos por la calidad del curso recibido, es una motivación para los que de verdad queremos aprender, Gracias
28 de setembro de 2023
Opinião espontânea
Resposta da National Traffic Safety Institute
Saludos Maria,
Muchas gracias por su brillante reseña, así como por sus 5 impresionantes estrellas.
Aquí en NTSI nos esforzamos por presentar un plan de estudios que involucre a nuestros clientes con sus comportamientos de conducción, y parece que hemos dado en el blanco contigo, María.
¡Gracias nuevamente María por tu entusiasta reseña y bienvenida a la familia NTSI!
Very useful course
Very useful course! Thank you for good work!
30 de agosto de 2023
Opinião espontânea
Resposta da National Traffic Safety Institute
Greetings Andrey,
Thank you for you wonderful review as well as your 5 shiny stars!
We are so pleased to hear that you found our course useful in making you a safer driver! NTSI prides itself with bringing relevant information to our customers.
Thank you again Andrey for this wonderful review and your 5 shiny stars! Welcome to the NTSI Safer Driver Family!
Easy to access the course
Easy to access the course. Good deal on the course too.
21 de agosto de 2023
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello,
Thank you for you great review as well as those 5 stars!
NTSI works hard to bring easy accessible courses to the market! We are thrilled to hear we hit the mark with you!
Thank you again for this great review as well as the 5 stars. Welcome to the NTSI Safer Driver Family!
My experience with NTSI was excellent!
15 de agosto de 2023
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Guerdy,
Thank you for taking the time out of your busy day to leave this great review as well as the 5 shiny stars!
NTSI prides itself on bringing relevant content to the industry and it seems that we hit the mark with you!
Thank you again Guerdy for the wonderful review! Welcome to the Safer Driver family of NTSI!
Glad I took the course and I'm sure it…
Glad I took the course and I'm sure it will help me to be a better driver going forward. Support staff were very helpful!
4 de agosto de 2023
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Robert,
Thank you for taking the time out of your busy day to leave these 5 fantastic stars as well as your review.
NTSI firmly believes that every driver has the ability to be safer on the road. We are pleased to hear you will use what you learned to achieve that goal of being a safer driver.
Once again Robert thank you for this review. Welcome to the NTSI safer driver family!
Esta experiencia me ha ayudado a tener…
Esta experiencia me ha ayudado a tener más conciencia y responsabilidad al manejar y todo los cuidados que debo tener cuando manejo me ha servido de mucho y reflexionar sobre mi forma de conducir estoy muy agradecido por todo lo que aprendí Gracias Dios los bendiga
27 de julho de 2023
Opinião espontânea
Resposta da National Traffic Safety Institute
Saludos Milton,
Gracias por su maravillosa revisión, así como por sus 5 estrellas estelares.
A NTSI le encanta saber que utilizará lo que ha aprendido para convertirse en un mejor conductor.
Manténgase a salvo en las carreteras de Milton y bienvenido a la familia NTSI!
The experience was great
The experience was great , after this course am going to a more advanced driver.
29 de junho de 2023
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Dwayne,
Thank you so much for this fabulous review plus those four dazzling stars!
We are thrilled to hear your experience with our course will help to make you a more advanced driver. NTSI prides itself with bringing engaging and excellent course to the market, it seems we hit that mark with you Dwayne!
Once again Dwayne thank you for your fabulous review, please stay safe!
This course makes me more mature for safe drive
This course makes me more mature for future and careful. Thank you
26 de junho de 2023
Opinião espontânea
Resposta da National Traffic Safety Institute
Greetings!
Thank you so much for your wonderful review and those 5 shiny stars!
We here at NTSI are so pleased with all that you have gained with taking our course as well as using what you learned going forward.
Thank you for becoming part of the NTSI Safer Driver Family!
The overall experience was good
The overall experience was good, but I did find a number of errors as your data related to motorcycles was either out of date, or errant "common knowledge". An example of the latter is the statement that motorcycles can stop faster that automobiles. This is patently wrong. No vehicle can stop quicker that a 1G stopping force (just plain physics) and only a professional motorcycle rider on a race-quality motorcycle with warm tires can even approach that, and that is if he can control a "stoppie". Motorcycles have a small contact patch on each of two wheels and a car as 4 much larger contact patches in proportion to the total weight being stopped. Too many motorcycle riders believe this myth and that is the reason that in the vast majority of motorcycle/Auto rear end collisions the motorcycle is the STRIKING vehicle. The best example of being incorrect I emailed directly to your office on 6/22. It is regarding OAR 814.200 that was changed about a decade ago when I was in my tenure on the governors advisory committee for motorcycle safety. We made it legal to stand astride of a motorcycle.
26 de junho de 2023
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Van,
Thank you for taking the time out of your busy day to leave these fantastic 5 stars and review.
NTSI works diligently to bring the most relevant content to our valued customers. Thank you for sharing your concerns regarding our course which I am going to share with our IT department so the course can be reviewed.
Again thank you for your fantastic review Van and for becoming part of the NTSI family! Stay safe!
Excellent Experience
Excellent experience - One of the few online NT Defensive Driving Courses that I could find which would accept a Canadian License (I got a speeding ticket while in the US on business).
During initial registration the online form wouldn't accept my license number format...called their help desk and got through to someone instantaneously and without wait. The lady I spoke to was absolutely amazing - registered me for the course over the phone and explained the multitude of security features they have in place to ensure the relevant person is taking the course.
Course itself was very informative and well laid out and the questions after each section were suitably challenging...not impossible but certainly not easy either.
Highly recommend NTSI - they were brilliant!
12 de maio de 2023
Opinião espontânea
Resposta da National Traffic Safety Institute
Greetings Munesh,
Thank you for taking the time to leave these 5 shiny stars as well as this wonderful review!
NTSI places high value on what our customers say and we are thrilled to hear we hit the mark with you! We are also pleased to hear of your experience with our CSR. The backbone of any good company is Great Employees!
Thank you again Munesh for your wonderful review! Thank you for becoming part of the NTSI family!
Muy bueno el curso
Muy bueno el curso, fácil y rápido. Lo recomiendo a cada persona. Gracias
1 de maio de 2023
Opinião espontânea
Resposta da National Traffic Safety Institute
Saludos Yanara,
Gracias por tomarse el tiempo para salir de esta maravillosa evaluación y estrellas.
Su retroalimentación sincera significa mucho para NTSI.
¡Gracias Yanara por esta maravillosa reseña y mantente a salvo!
Honestly
Honestly, I felt the pain and pleasure both while taking this course. Pain because of little bit of carelessness I received and for that the amount of money I paid and pleasure because this course makes you more mature for future and careful. Thank you
23 de abril de 2023
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Ravi,
Thank you for taking the time out of your busy day to leave these wonderful 5 stars and review!
NTSI was started with the fundamental belief that every driver has the ability to be safer on the road.
Thank you Ravi for choosing NTSI and becoming part of our safer driver family!
NTSI turned a traffic ticket into FUN
So easy, so fun, so fast, and truly a great experience NTSI turned this traffic ticket into!
18 de abril de 2023
Opinião espontânea
Resposta da National Traffic Safety Institute
Greetings Ariel,
Thank you for taking your valuable time to leave these fantastic 5 stars and review.
NTSI is thrilled to hear about your great experience in taking our course. Your candid feedback means the world to NTSI!
Thank you again Ariel for leaving this review and becoming part of our safer driver family! Stay safe Ariel!
GREAT COURSE FOR BEGINNING DRIVERS.
The conditions under which I took this course were not ideal. However, it's totally worth the time and discipline to read and integrate the lessons learned. The course makes clear many unanswered questions the conscious driver may have. It also primes the new driver for the road and the importance of adhering to traffic regulations. Though it's offered with Florida drivers in mind, the non-Floridian can also benefit from the course. I will ask my adult children to take this course. I'll feel much more confident with them as drivers. Thank you!
16 de abril de 2023
Opinião espontânea
Resposta da National Traffic Safety Institute
Hello Bertram,
NTSI knows every minute counts, we genuinely appreciate the time you took to leave these 5 fantastic stars and review.
We are elated to hear that you found the course to be real world applicable and helpful in your daily life. It means the world to NTSI that you would even recommend us.
Your stars mean the world to us Bertram and NTSI will keep working hard to earn these stars!
Please stay safe out there Bertram!
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