I had a really positive experience. Muhammed was very helpful, professional and easy to communicate with. He took the time to explain everything clearly and made sure my mum could understand everythin... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I honestly can’t thank Asim enough for all his help and support. From the beginning, he was so polite, patient and understanding. He came out to our property himself, took the time to look aroun... Ver mais
A empresa respondeu
I had the pleasure of meeting Dennis Williams, Housing Conditions Officer at Tenants Advice, and I wish to put on record how well he conducted himself. He arrived courteous and prepared, listene... Ver mais
A empresa respondeu
Unbelievable experience with Tenants advice. They were very quick in helping me, as soon as I called and mentioned about the issues in my house, my housing came the next day to try and sort out. K... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Tenants Advice has helped thousands of families across England & Wales with housing disrepair claims. Founded in 2016, our aim is to support Council and Housing Association tenants who are struggling to get repairs carried out by their housing provider. It Is your legal right to live free of constant leaks, damp, mould, rotting windows, rodent or cockroach infestations. At Tenants Advice we have an expert team of Housing Conditions Officers, Solicitors and Building Surveyors who guarantee fast, reliable help and advice. We are confident in getting the best results for the tenants we help. We offer free housing consultations to establish if you can claim against your landlord. Alternatively, we will provide you with free no obligation advice. Tenants Advice is a trading name of Nuovo Law Limited. Nuovo Law Limited is a Claims Management Company authorised and regulated by the Financial Conduct Authority FRN 837714. You are able to make a claim for free using the Housing Ombudsman Service or you could make a claim yourself.
Informações de contacto
Tenants Advice, Arnold House, 21-33 Great Eastern Street, EC2A 3EJ, London, Reino Unido
- 0800 047 2017
- help@tenantsadvice.co.uk
- nuovolaw.co.uk
4,9
Excelente
815 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Friendly efficientand detailed service…
Friendly efficientand detailed service I will recommend to family and friends
10 de agosto de 2026
Opinião espontânea
Resposta da Tenants Advice
We’re delighted to hear you were happy with the support provided. Helping clients move forward with confidence is exactly what we aim to achieve.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
My experience was good you called back…
My experience was good you called back soon as possible you acted sufficient you kept me updated your patient on the phone was good
1 de julho de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you for your positive review. Our team works hard to ensure every client receives clear guidance and consistent communication, so it’s great to hear this reflected in your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
This experience great somebody from…
This experience great somebody from harrow council to carry out the repair today he has started the repair will b back on Monday so finally this repair will b done thanks to the surveyor that come to day thank you for ur help
I do appreciate it 7
7 de agosto de 2026
Opinião espontânea
Resposta da Tenants Advice
We really appreciate you taking the time to share your experience. No one should feel ignored when dealing with problems in their home, and we’re glad we could help guide you through the process.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
I had a fantastic experience with tenant advice
I had a fantastic experience with the surveyor Ilhaan who came to my mother’s property. She was not only professional and punctual, but also incredibly clear in explaining the process. On top of that she was warm and kind, which made the experience really smooth.
7 de agosto de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you for highlighting the service you received from your surveyor. We know how important these visits are, and we're delighted they were able to provide the support and reassurance you needed.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
A good friendly approach took his time…
A good friendly approach took his time to listen to me very professional
6 de agosto de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you for highlighting the service you received from your surveyor. We know how important these visits are, and we're delighted they were able to provide the support and reassurance you needed.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
Kevin Nguyen
Kevin Nguyen came out was really gelpful explained everything very clearly made me feel at ease. Great service would definatley recommend to anyone in need
5 de agosto de 2026
Opinião espontânea
Resposta da Tenants Advice
We’re delighted to hear you were happy with the support provided by Kevin. Helping clients move forward with confidence is exactly what we aim to achieve.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Came to help with my mould and damp and…
Came to help with my mould and damp and I felt safe and reassured. Hoping they can help me.
4 de agosto de 2026
Opinião espontânea
Resposta da Tenants Advice
We truly appreciate your review. Our aim is always to provide straightforward guidance and support when it’s needed most, and we’re glad you had a positive experience with us.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
It was so easy
30 de julho de 2026
Opinião espontânea
Resposta da Tenants Advice
Hi Veronica, we're happy to hear the team managed to make the experience as easy as possible for you.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
Brilliant
Contacted them. They got back to me the following day, had all my details , surveyor came out and checked everything and then sorted a solicitor and things are moving well
All staff were very professional and friendly.
Thank you so much.
30 de julho de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you for your positive comments. We’re glad we could provide clear guidance and reassurance when it mattered most.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
Good start but we don't know how it's…
Good start but we don't know how it's gonna be all right bc you are the third company who's been inspecting the property to help my bébés to keep them safe what I can say good luck guys finger crossed
30 de julho de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you for your honest feedback. We completely understand your concerns, especially after having other companies inspect the property without seeing the outcome you hoped for.
We appreciate you giving us the opportunity to help. Our team will keep you informed throughout the process and do everything we can to ensure your concerns, are properly considered.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
Colin and ray job was good
29 de julho de 2026
Opinião espontânea
Resposta da Tenants Advice
It’s wonderful to hear that you had a positive experience with our team. Supporting tenants effectively is always our priority.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
Very nice service
Very nice service. Came at the designated timeframe. Very understanding of the situation and gave clear advice of possible outcomes. Took a lot of pressure of me. Thank you. I would recommend their services.
25 de julho de 2026
Opinião espontânea
Resposta da Tenants Advice
Your feedback is greatly valued. We’re pleased we could provide professional and consistent support.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Good work
Raihan was respectful and very much appreciate his work today. Thanks.
22 de julho de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you so much for your kind words. We’re really pleased we were able to support you and provide clarity during what can often be a stressful situation. Your feedback truly means a lot to our team.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Really glad my friend recommended me to…
Really glad my friend recommended me to this company, asim who attended was very professional and explained the process well
21 de julho de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you for your support and for sharing your experience. We’re glad we could assist you during this time.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
Ray was here in my property today and…
Ray was here in my property today and he was very helpful and understanding easy to talk to great meeting him .
21 de julho de 2026
Opinião espontânea
Resposta da Tenants Advice
We’re so pleased to hear that you felt supported and kept informed throughout. Communication is extremely important to us, and we’re glad we could provide that reassurance.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Ray was very polite and professional.
Ray was very polite, professional. I was aware if what was going to take place during his visit and he gave clear directions as to what his role is and what im to expect next moving forward. I felt comfortable to ask questions and was happy with visit. Ray took him time to listen and was able to advice next steps.
21 de julho de 2026
Opinião espontânea
Resposta da Tenants Advice
We’re so pleased to hear that you felt supported and kept informed throughout. Communication is extremely important to us, and we’re glad we could provide that reassurance.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Well done service from start to finish…
Well done service from start to finish from Mohammed. He was thoughtful and had immense determination to aid our housing situation
16 de julho de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you for your positive review. Our team works hard to ensure every client receives clear guidance and consistent communication, so it’s great to hear this reflected in your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Tenants Advice
Turned up on time equipped to do a survey explaining what he had found
Easy - factual sorted and explained the next stage all forms filled very easy
10 de julho de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you for your positive review. Our team works hard to ensure every client receives clear guidance and consistent communication, so it’s great to hear this reflected in your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Thank you for choosing Tenants Advice…
Thank you
Daiva Verzbickiene
8 de julho de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you so much for your kind words. We’re really pleased we were able to support you and provide clarity during what can often be a stressful situation. Your feedback truly means a lot to our team.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Unbelievable experience with Tenants…
Unbelievable experience with Tenants advice. They were very quick in helping me, as soon as I called and mentioned about the issues in my house, my housing came the next day to try and sort out.
Kevin came and looked around my property and what can I say, Top class gentleman.
Friendly and notified me of the next steps.
I got recommended by Natalie and she spoke very highly of him as she’s also getting her repairs sorted. I appreciate you visiting and giving me the help. Will definitely recommend
8 de julho de 2026
Opinião espontânea
Resposta da Tenants Advice
Thank you so much for your kind words. We’re really pleased we were able to support you and provide clarity during what can often be a stressful situation. Your feedback truly means a lot to our team.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.