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Classificada 1 em 5 estrelas

Ordering was pretty painless, until you need to return something. Returns are supposed to be issued 5-7 business days, what a joke, more like a month. Bad to threaten them with BBB complaint and sti... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First time customer, I ordered the Onyx M/16 life belt pack. Not only was the price less than everywhere else from other Marine suppliers to Cabelas, Dicks, Academy, etc, but with shipping it was less... Ver mais

Classificada 5 em 5 estrelas

This is review of your service and Jabsco Manual Marine Toilet Compact 29090-5000. This toilet is the best fit for small boat where space is limited. Pumping module can be turn into four positions... Ver mais

Informações sobre a empresa

  1. Loja de produtos navais

Escrito pela empresa

NVN Marine is a New York headquartered company that operates 7 warehouses all around the United States. We have over 10 years experience in selling and supporting marine products. And specialized in provide great shopping experience at the lowest prices possible.


Informações de contacto

2,4

Mau

TrustScore: 2.5 em 5

115 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 62% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

PerfectStore

Having never heard of this store, I was hesitant to make such a major purchase (a trolling motor). But I took a chance because their price was at least $100 less than anywhere else I could find it. I ended up the Minn Kota 70 lb Power Drive 60" shaft and could not be more satisfied. The product shipped and arrived in less than a week and was in perfect condition. I have since installed it, and it is functioning wonderfully. I'm one satisfied customer:)

13 de janeiro de 2025
Classificada 5 em 5 estrelas

Amazing customer service

Amazing customer service, far superior to the competition. They understand their products and are willing to go the extra mile for their customers. Check these guys out you won't regret it!

13 de janeiro de 2025
Classificada 5 em 5 estrelas

Excellent quality product

I installed it on my kayak and absolutely love it! I definitely like it better with my baitcaster than with my spinner. It's extremely sturdy and well-built, and the quality is excellent for the price.

5 de janeiro de 2025
Classificada 5 em 5 estrelas

Amazing Store

Amazing store with excellent customer service; I can't believe I haven't visited one of these before. I heartily recommend it.

20 de dezembro de 2024
Classificada 5 em 5 estrelas

Happy with my purchase

I purchased a set of shallow water anchor brackets that did not work for me. NVN gave me an RMA and after sending them back they credited my payment method and I then purchased a set of brackets that did work. I'm very happy with my NVN Marine experience and will continue being a loyal customer.

20 de dezembro de 2024
Classificada 5 em 5 estrelas

Prompt customer service

I had not ordered from them before and had a few questions about the item I was interested in. They answered my question promptly and completely so I felt comfortable with this company. They provided status updates and my order arrived about a week later. No problems and the item was exactly as they described. Good transaction and I would not hesitate to do business again. Thank you NVN Marine.

9 de dezembro de 2024
Classificada 1 em 5 estrelas

Scammers

They provided me a RMA for an order, but claimed the return was damaged yet the pictures they sent showed the product undamaged and they would not allow UPS to come inspect the product to where I could make a claim on the shipment (I insured the return). I've been asking them to send me the item back since and they won't return my voicemails (nobody answers) and won't response to my emails, either. TOTAL SCAMMERS!!!

22 de abril de 2024
Opinião espontânea
logótipo da NVN Marine

Resposta da NVN Marine

Let's share the truth, first of all we shipped the ordered product and provide return authorization, so it means we are not scammer first of all.

There was installation scratches and damages on the product, we shared the pictures about it, we couldn't sell this product anymore.

Rather than getting product back, you decided to go chargeback your payment, we provide proofs to the bank and won the case.

Why do we need to hold your damaged product in our warehouse more than 2 months? You could look a solution with us but you gone to your bank and tried to scam us with chargeback case, please go to create lawsuit case, we would be happy to response legally and let you paid all legal expenses.

Classificada 1 em 5 estrelas

Canceled Orders without Notification

I placed an order in June for two items, one was shipped immediately. I waited for 2 months for the other item to ship and finally contacted the company as I was never given an ETA and their website showed the product in stock. They said they canceled my order, never notified me, and even though they cancelled the order they did not refund me until asked. I suspect they make a lot of money by quietly canceling orders and hoping customers forget to demand refunds.

7 de agosto de 2024
Opinião espontânea
logótipo da NVN Marine

Resposta da NVN Marine

Ryan hi,

We have NO BACKORDER policy, because of any reason if we cannot fulfill the order, it will be cancelled and refunded.

So your order was cancelled and refunded.

And we are sharing that in our policies so clearly. If the product came back to stock after 2 months, what we can do about it?

https://nvnmarine.com/pages/shipping-policy

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