Oakcastle Opiniões 181

I bought two DAB-400 units (through Amazon) which performed well and sounded really good until one of the power units failed - Oakcastle responded brilliantly and sent a replacement unit which arrived within four days of the failure.
Faultless !!!!

Oakcastle sold me an F100 mobile telephone. It is no longer working. Oakcastle have refused a refund or replacement as they say it was purchased from Amazon. However Amazon say as it is passed the specific time period it is no longer their responsibility. I purchased the F100 mobile phone on the 13th of July 2023. My order confirmation number is # 206-9117891-1359530

I had a display fault on my Oakcastle BCX10 boombox - I was fully expecting to have to have it repaired, Josh at tech support told me to 'take the plug out for a few minutes and switch it on again' and all was fixed! Magic!

The CDs were starting up on the last track on my Oakcastle DAB 400. Technical support answered my query straightaway. The guidance given was easy to follow, and the problem was quickly resolved.

Had great help from Eversden in choosing the unit. It is exactly what we were looking and has excellent sound quality and easy controls through the remote.

The warranty data I had available was limited but this did not stop Andreea from conducting an in-depth investigation, which took a number of days and finding my warranty registration details so that my warranty claim could be satisfied when other firms would probably have walked away.

.Resolved my problem as I am not tech savvy. Instructions were clear and I was able to follow them so thank you so much. Am now getting to grips with my new phone, Had tried using a smart hophone but couldn't cope with how complicated it was so this little phone is ideal for sending texts which is all I needed it for so thank you so much!

Great customer service and tech help was excellent!

My mp4 player suddenly stopped working. The email support answered my query within hours, were quick to offer a possible self-help solution and keen to communicate back and forth until resolved. Excellent service

Bought an MP100 MP3 player about 18 months ago. Periodically freezes but always sorts itself out with a reboot. The time though I thought it was gone for good. Emailed customer services on the off chance, got a reply within 24 hours which resolved the problem!

I have owned an MP100 mp3 player for over 2 years, and it suddenly packed up completely. I emailed support on a Sunday and got a reply on how to fix the problem that same day. Brilliant customer support!

For the size of the Oakcastle HIFI200 Micro System, the sound quality is excellent and being able to do so much from the remote control is very helpful. It was easy to set up but when I had a problem storing presets for DAB radio stations an email to the Support Desk was responded to very quickly and the problem resolved. I would highly recommend this compact system.

The whole package was excellent, the item itself was excellent and the quality of service was excellent as well

Bcx100 - just turned it on - the hole in the centre of my cd is smaller than the circular component of the cd player! So it simply sits on it! If I close the lid and press Function it makes a grinding noise!
Update!: Despite being advised to not apply any pressure down on the cd, I found this was sufficient to resolve this problem👍
Still can’t easily store and select station numbers on the radio though - probably my age!!😩

The Oakcastle CD100 is a great CD player. It is light, looks good, easy to use and the sound quality is great. Very pleased with my purchase.

Purchased CD100 on a whim.. glad I did.. I seem to have come full circle with tech and am finding using cd's again very satisfying.. this is a great little product which with the addition of blue tooth I'm able to connect to my active speakers, my ear buds and portable speakers.. so also.. dunno about you but latterly I've been finding for what ever reason there always interference when using the internet or computer to listen to music ? Now I can play my collections from beginning to end and relax!!!!! Thank you

On opening box I was impressed with the Oakcastle CD 125 player.Everything about this unit is 1st.class and operating instructions very easy to follow.I really liked the Bluetooth operation which meant I could connect to my car and motorhome as car manufacturers don't fit to new cars.
I liked the idea of 3 year warranty but you must register.
A very good unit and yes buy one.

I purchased a product from Oakcastle, having previously bought from them and finding their products to be excellent, which was faulty. I emailed them stating the problem and within 24 hours I received a free of charge replacement.
All in all customer service and products are 5*

Compact Soundbar is excellent value
Improves Samsung smart tv sound and connects well with Bluetooth to all other devices
Had slight problem that was immediately solved by Majority support
5stars awarded