Oakheart Property Opiniões 

252
•
TrustScore: 3.5 em 5

3,4

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

I appointed Oakheart as our estate agent to sell a property in Colchester. The selling price they suggested was too high, but to be fair that was true of the other four agents we asked and the market... Ver mais

Classificada 1 em 5 estrelas

We purchased through OakHeart and unfortunately found their communication extremely disappointing. Updates were rarely provided, and we frequently had to chase for information. Emails often went u... Ver mais

Classificada 1 em 5 estrelas

Be very careful with this company! Communication is extremely poor. Make sure you get everything in writing and do not accept the word of anyone employed by them. We were told things about the propert... Ver mais

Classificada 5 em 5 estrelas

Korben has been the best agent we have ever dealt with. Extremely polite, friendly gentle young man who showed that he actually cared about landlords AND potential tenants as equals which m... Ver mais

Informações sobre a empresa

  1. Agentes imobiliários
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  3. Empresa gestora de propriedades

Escrito pela empresa

Founded in the summer of 2020, Oakheart is a property consultancy based in Colchester Essex, that brings together two of the regions most experienced and qualified Estate Agents. Oakheart Property want to help families put down roots in Colchester and surrounding areas, providing an exemplary experience to buyers, sellers, landlords and tenants alike. Known as the ‘Tree of Life’ the oak symbolises wisdom, knowledge and loyalty, three values that are at the very heart of our business.


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

252 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,4

Todas as opiniões

(252)

12 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Be careful. Misleading and not reliable

I was in the process of purchasing a property through Colchester branch of Oakheart, but later came to understand lots of information Archie and Chloe at Colchester Oakheart gave me and the contents of the advertisement on Rightmove were factually wrong!! They advertised the property as freehold, when the property was partly leasehold. Said the it was only 9 years old, when it was 20+ years old. Said the boiler is only 5 years old and services annually, when both were wrong and the boiler was 8 years old. They advertised the property ad semi-detached when it was really End of terrace.

5 de maio de 2025
Opinião espontânea
logótipo da Oakheart Property

Resposta da Oakheart Property

Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience and the discrepancies you encountered during your property search with our Colchester branch.

At Oakheart, we strive to provide accurate and transparent information to all our clients, and we take your concerns very seriously. We sincerely apologise for any confusion or inconvenience caused by the inaccuracies in the property details. Please be assured that this does not reflect the high standards we set for ourselves, sometimes errors are made & for that we are genuinely sorry.

I understand that you have now discussed the matter with our Sales Manager Marcus, who hopefully has helped deal with the situation.

We do really appreciate you highlighting your frustrations as we are a company who very much cares about our clients which I am sure you will see from other reviews & responses where necessary.

Hopefully we can put things right for you moving forward where possible.

Best Wishes
Darrell

Classificada 5 em 5 estrelas

Fast and reliable

Korben Levey from Oakheart Letting has been a great help in finding our home for the next few years. Took only a week for everything to be in place and he has been so accommodating to us with our queries and concerns. Thank you!

8 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant service

Brilliant service! Saw a flat on Thursday and requested about it, Korben called me up first thing Friday morning, took some details and let me know he was heading over to the property and was able to squeeze us in to view it, answered all our questions and made us feel like we could ask anything of him! Kept us in the loop the whole time! Couldn’t ask for a better letting agent!

4 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

What a pleasant experience Korben…

What a pleasant smile you have Korben which made the viewing experience even more pleasant. Isaac and I appreciate all the effort and seamless transitional process that you guys have, having to move in such a short period. Thank you Korben keep smiling 😊💚

26 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I had an amazing experience with oakheart estate agents

I had an amazing experience my estate agent korben was amazing always got back to me in timely fashion and my show round was great very polite and answered all of my question and was extremely helpful and knowledgeable I would definitely recommend 10 out of 10

28 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

couldn’t recommend Oakheart enough

couldn’t recommend Oakheart enough! such a friendly and helpful team, in particular Korben! Korben was super helpful throughout the entire process, very informative and knowledgeable and answered every single question i had. I had a very smooth process thanks to this. many thanks:)

28 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Korben was really helpful and…

Korben was really helpful and informative. He was very kind and always quick to respond to all of our queries. The process has been very easy and straightforward and that is with the help of Korben.
Also thank you to Rich, who is one of the best!
Thank you both :D

7 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing Experience

Had a viewing with Korben and he made it the smoothest and most convenient experience. Great communication for the entire process making it so convenient! Couldn't recommend using Oakheart any more, every letting experience has been fantastic

24 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The best agent ever korben

Fantastic agent agent korben not long time ago I went to view a flat and he was really friendly,polite and funny he help us with all the questions we had helping us decide what is best for us really appreciate his help best ever

14 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional service - special mention to Chloe

After moving from a long established estate agent in Sudbury after only 3 viewings in 16 weeks, I was blown away by the impact Oakheart (Sudbury) had on my selling experience. Not only did I have 30+ viewings overall, the whole process to finally accepting an offer was faultless. Oakheart are highly professional and reliable, with a friendly and approachable manner. Even though the portal provides all the feedback information you need, Oakheart still provide personal feedback from viewings and the communication is exceptional. I highly recommend Oakheart Sudbury, with a special mention to Chloe and my only regret is I didn't use them sooner. Well done team Oakheart :)

16 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Horrendous

Horrendous, if you are thinking of renting through Oakheart, don’t! They are my managing agents and have failed to repair any issues. The property I am renting has been deemed inhabitable and we have been met with nothing but disrespect. They still expect us to live in these conditions and suffer weeks and weeks worth of work. I cannot put into words how awful this has been. To the point I have had to request a termination. Not even a 1 star.

6 de janeiro de 2025
Opinião espontânea
logótipo da Oakheart Property

Resposta da Oakheart Property

Hi Megan,

We totally understand your frustration with the maintenance delays. We wanted to give you a quick, transparent update on what's been happening behind the scenes.

Despite our best efforts to schedule repairs in mid-December, our contractor ran into some challenges and couldn't get into the property until just last week. We know how important it is to get these issues sorted quickly, and we want you to know that both we and your landlord are fully committed to resolving this.

As a gesture of goodwill, we've already offered you the option to move out without any additional charges. We hope this helps ease some of the stress around the situation.

If you'd like to chat more about this or have any questions, please don't hesitate to give us a call at 01206 803 303. We're here to help and want to make sure you're taken care of.

Thanks for your patience!

Best wishes,

Oakheart Lettings - Property Management Team

Classificada 5 em 5 estrelas

Korben is a Legend

I recently had the pleasure of working with Korben Levey from Oakhart, and I couldn’t be more satisfied with the experience. From the very beginning, he was professional, approachable, and incredibly efficient. He took the time to understand my requirements and matched me with the perfect property in no time.

The entire rental process was seamless thanks to his clear communication and proactive approach. He kept me informed at every step, patiently answered all my questions, and ensured that everything was stress-free.

What truly stood out was his genuine commitment to making the experience positive. It’s rare to find a letting agent that is so personable and reliable. I highly recommend Korben at Oakheart to anyone looking for a hassle-free rental experience. He made what can often be a daunting process feel straightforward and enjoyable.

Thank you for your outstanding service!

Serg

19 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Korben best agent

Korben has been the best agent we have ever dealt with.

Extremely polite, friendly gentle young man who showed that he actually cared about landlords AND potential tenants as equals which meant a lot. The landlords 92 year old mother lives on site and Korben was so sweet with her showing great respect and kindness like it was his own grandmother.

He took his time answering all our questions and was on hand to help with search apps etc which for us 'oldies' can sometimes pose a problem!

Such a lovely experience all the stress taken away by one young man thanks so much Korben!

1 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Can’t recommend oakheart enough

Can’t recommend oakheart enough. My house sold really quick. My sale wasn’t as straight forward as I would have hoped for but with Amy form sales progressions on it made me feel a valued customer. She went above and beyond for me. I honestly can’t thank her enough. Thank you to all the team. Would definitely use you guys again.

27 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you to Korben levey

Thank you to Korben levey!
Very approachable and quick to respond.
Made my experience easy and stress free which sometimes can be the opposite when it comes to finding a new home!

30 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Met with Korben at Oakheart, who assisted with arranging the viewing, showing the place of interest, and helping us through the process. He’s been incredibly helpful and approachable along with being so prompt to reply to emails. During the viewing he gave us time to look around and answer any questions we had. We were also late to view the property due to heavy traffic but Korben was so patient and reassuring. Thank you for providing a great service!

27 de setembro de 2024
Opinião espontânea

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