Been over two weeks since I’ve placed my order and nothing received, emailed and have had no response back, shocking
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
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I placed an order mid June. Now almost end of August and have not received the item. My refund requests are being ignored. Tracking has not changed and no response to emails.
I came across this website while looking for a unique and quirky housewarming gift for a stylish friend, and I’m so glad I did. So lovely to find a reasonably priced alternative to the High Street whe... Ver mais
A empresa respondeu
Delivery time was slow. When I ordered it said it would be dispatched and delivered within 3 working days. It took 10.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Obsidian Home is a both an online & a physical shop premises based in Cheltenham which breaks free from the norm and is a 'pick and mix' of our favourite items to style your home. Whatever your décor tastes there is something for everyone. We've popped together quality, stylish and quirky pieces bursting with individuality - sensibly priced and sold with love - our passion is hopefully evident. We offer CONTEMPORARY, CLASSIC, EXPRESSIVE & BEAUTIFUL HOMEWARE WITH A UNIQUE TWIST'
Informações de contacto
41-47 Fairview road , GL52 2EJ, Cheltenham, Reino Unido
- 01242 325850
- contact@obsidianhome.co.uk
- obsidianhome.co.uk
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Still waiting order, no comms
Been over two weeks since I’ve placed my order and nothing received, emailed and have had no response back, shocking
Scam
I placed an order mid June. Now almost end of August and have not received the item. My refund requests are being ignored. Tracking has not changed and no response to emails.
Extremely happy with design bedroom…
Extremely happy with design bedroom colour concept package. We worked with Alison and couldn’t have been more pleased with the outcome!
Thank you Anna for all your help in…
Thank you Anna for all your help in resolving an issue I had with delivery, I was kept up to date and well informed throughout the whole process and as soon as the item was back in stock they sent out a replacement.
Highly recommended!

Resposta da Obsidian Home
the zebra print picture frame i ordered…
the zebra print picture frame i ordered has a slight knock on it, i needed it for a present this week, so didn't return it. I put a little bit of black ink on the corner and it's sorted it out.

Resposta da Obsidian Home
Excellent prompt service great help…
Excellent prompt service great help given by Anna, much appreciated thank you 👍

Resposta da Obsidian Home
Would recommend
Pleased with products, arrived well packaged. Would definitely recommend and purchase from again.

Resposta da Obsidian Home
Delivery time was slow
Delivery time was slow. When I ordered it said it would be dispatched and delivered within 3 working days. It took 10.

Resposta da Obsidian Home
Beautiful range of unique vases and homeware
I purchased a beautiful wobble vase from Obsidian Home which I am really pleased with. They have a great range of unique products for the home. Friendly and helpful customer service too. Would recommend.

Resposta da Obsidian Home
Beautiful mirror just as described and…
Beautiful mirror just as described and delivered well packaged.
Delighted

Resposta da Obsidian Home
Amazing Rose 🌹 Plant ......
Amazing customer service,The Rose plant I ordered was amazing and looked so real and a great price at £8.99 as a gift for my mother in law. I wanted to make sure it arrived for xmas so sent a message on their website and got a very quick response for a lady called Anna who said it was sent first class and would arrive in time.IT DID ARRIVE 😀 Thank you so much 💓 I shall order again soon.
Regards Suzannah Roach

Resposta da Obsidian Home
Great priced items and great contact…
Great priced items and great contact and customer care ! Goes above an beyond to help thankyou

Resposta da Obsidian Home
Excellent customer service and beautiful photo frames, highly recommend and can’t wait to come back!
Absolutely beautiful NKUKU photo frames. Excellent customer service, packaging and delivery. Seamless transaction, would highly recommend this gorgeous store. Can’t wait to come back, thank you so much!

Resposta da Obsidian Home
Really beautiful product
Really beautiful product, great customer service. Looked into and resolved issue promptly

Resposta da Obsidian Home
Beautiful product and fab service as…
Beautiful product and fab service as always. Highly recommend this lovely little shop.

Resposta da Obsidian Home
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