Been over two weeks since I’ve placed my order and nothing received, emailed and have had no response back, shocking
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I placed an order mid June. Now almost end of August and have not received the item. My refund requests are being ignored. Tracking has not changed and no response to emails.
I came across this website while looking for a unique and quirky housewarming gift for a stylish friend, and I’m so glad I did. So lovely to find a reasonably priced alternative to the High Street whe... Ver mais
A empresa respondeu
Delivery time was slow. When I ordered it said it would be dispatched and delivered within 3 working days. It took 10.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Obsidian Home is a both an online & a physical shop premises based in Cheltenham which breaks free from the norm and is a 'pick and mix' of our favourite items to style your home. Whatever your décor tastes there is something for everyone. We've popped together quality, stylish and quirky pieces bursting with individuality - sensibly priced and sold with love - our passion is hopefully evident. We offer CONTEMPORARY, CLASSIC, EXPRESSIVE & BEAUTIFUL HOMEWARE WITH A UNIQUE TWIST'
Informações de contacto
41-47 Fairview road , GL52 2EJ, Cheltenham, Reino Unido
- 01242 325850
- contact@obsidianhome.co.uk
- obsidianhome.co.uk
2,5
Mau
50 opiniões
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Extremely pleased with the service
Extremely pleased with the service, good price and the items I purchased were fabulous, extremely good quality, snd well packaged.
Will definitely be purchasing more items.
Anna was an absolute delight to deal with
11 de fevereiro de 2022
The mirror I ordered is beautiful and…
The mirror I ordered is beautiful and exactly as pictured. The delivery was quick and communication easy and efficient - perfect! Will certainly order again.
12 de janeiro de 2022
Opinião espontânea
Beautiful cushions
I have placed my order for the second time .
The products are so beautiful & very well made .
The company lets you know when to roughly expect delivery , would recommend to anyone .
29 de novembro de 2021
A fantastic service and beautiful…
A fantastic service and beautiful products. I want it all .
11 de novembro de 2021
Resposta da Obsidian Home
You purchased the most gorgoeus lanterns - they are truly stunning & perfect for Xmas 🎄Thank You for purchasing from me, I’m thrilled you are happy. Anna
Great service and really nice products
6 de setembro de 2021
Resposta da Obsidian Home
Thank you so much for purchasing from me and I’m thrilled you love your items. Thank you, Anna
I bought gifts for my daughter in law…
I bought gifts for my daughter in law online, and Obsidian went over and beyond to wrap and deliver them for me. My daughter in law is delighted with her gifts.
14 de maio de 2021
Resposta da Obsidian Home
Thank you so much for your kind feedback, it was my absolute pleasure to deliver your chosen gifts to your daughter in law. We’ve heard from her also and she’s thrilled with everything 😁
Hope to see you again, Many Thanks 🙏
Resposta da Obsidian Home
Thank you so much for taking the time to write a review, we really appreciate it and are pleased you are happy.
Amazing service
Amazing service, quick delivery and I as I did locally this was done personally and they even refunded my delivery charge, something I didn’t expect!
16 de fevereiro de 2021
Resposta da Obsidian Home
Thank you so much for your fantastic review Beth, we hugely appreciate you taking the time to write it. We are thrilled you are pleased with everything. We hope to see you again soon.
Lovely products as always
Lovely products as always, fast and friendly service.
6 de fevereiro de 2021
Resposta da Obsidian Home
Thank you so much for taking the time to write a review Lara and for shopping with us. We hope you are enjoying your lovely products.
Resposta da Obsidian Home
Thank you so much Rejia, we really appreciate you taking the time to write a review. We hope you are enjoying your beautiful plant misters.
Exceptional service and communication…
Exceptional service and communication from the moment I placed my order. Couldn’t be happier with the bowl I bought. Would definitely recommend this lovely website- stunning items and great value too!
23 de janeiro de 2021
Resposta da Obsidian Home
Thank you so much for your review Elspeth, we really appreciate you taking the time to write it. We are thrilled you love your gorgeous bowl.
Resposta da Obsidian Home
Thank you so much for taking the time to write a review Kelinda. We hope you are enjoying your new planters.
Gorgeous items and such good value
Gorgeous items and such good value. Beautiful website too and so easy to navigate! I've found my new shopping obsession! (Prompt and very friendly service too). Highly recommend.
27 de dezembro de 2020
Opinião espontânea
Resposta da Obsidian Home
Thank you so much for your lovely review Lara. We love your enthusiasm and are thrilled you love our website and products. Thank you for continuing to purchase products from us.
Lovely collection of gifts and home…
Lovely collection of gifts and home accessories.
23 de dezembro de 2020
Resposta da Obsidian Home
Thank you so much for your review. We hope to see you soon.
Friendly welcoming service
Friendly welcoming service
Beautiful and quirky items that would suit everyone’s taste
12 de dezembro de 2020
Resposta da Obsidian Home
Thank you so much for your kind review - and thank you for coming to see us - we are thrilled you loved our shop 💖 come again xx
Beautiful unique products
Beautiful unique products, excellent service. Will be back for more gifts in the future 😊
2 de dezembro de 2020
Opinião espontânea
Resposta da Obsidian Home
Thank you so much for your lovely review Kate. We look forward to seeing you again soon.
Great service and very efficient
Great service and very efficient. Would highly recommend!
2 de dezembro de 2020
Resposta da Obsidian Home
Thank you so much for your kind review Jill. We are pleased you are happy with your products. See you soon.
Great products & service
27 de novembro de 2020
Resposta da Obsidian Home
Thank you so much for shopping with us Helen. We are thrilled you love our products. See you again soon.
Great personal service from the ladies.
26 de novembro de 2020
Resposta da Obsidian Home
Thank you very much for your review. See you soon.
Super find abs amazing value for money
Super find. Lovely interesting bits and what seems like a very fair cost. Just bought two items for our kitchen. Top quality and great value for money. Pick up was really easy as well and they did offer to post out. You can tell this place has got some style experts in the team. Will definitely be back :-). Paul
23 de novembro de 2020
Opinião espontânea
Resposta da Obsidian Home
Thank you Paul. We are so pleased you like your products and look forward to seeing you soon.
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