Hadn't received my order. Did not have my order number or just the bank debit. Carlos was very courteous and eager to assist. He responded and requested my full contact information. During this proces... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The folks at Rejuvacare listened well and understood my issue, so they were excellent as finishing the end quickly. I am satisfied with the decisions made, wish and hope I was the only one who had a c... Ver mais
I wish to document and share my experience with their customer support team. My order was promptly processed but had two issues/ error in the billing. I reached out to them to seek correction and... Ver mais
A empresa respondeu
I purchased Rejuvacare Foot Renew 07/09/26. No where in the long video, did they mention it could not be used by people with a pacemaker. I found this out when I received the product and read the inst... Ver mais
4,0
Bom
294 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 95% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I misplaced my charging cord for my…
I misplaced my charging cord for my shoulder massager. Seigi let me know you would replace it at yes charge. Thank you, Paul
10 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello Paul, thank you for sharing this! We’re glad Seigi was able to assist you and arrange a replacement charging cord. We’ll be sure to pass along your kind words—he’ll really appreciate it. If you need anything else, feel free to reach out anytime.
Regards,
RejuvaCare Customer Support Team
Congrats to live assistance in helping
The virtual assist tried helping first, but they failed, and disconnected the call. Adam, a live assistant, was most helpful, polite, understanding and accommodating in refunding a monthly subscription that was not ordered by me.
9 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hi George, We’re sorry to hear that, but we’re really glad Adam was able to step in and assist you effectively. We’ll make sure to pass along your kind words to him—he’ll truly appreciate it. Your feedback also helps us improve, and we’ll continue working on making every interaction smoother from the start. If there’s anything else you need, we’re always here to help!
Regards,
RejuvaCare Customer Support Team
Resposta da Offer Rejuvacare
Hello Evelyn, Thank you so much for your kind words! We’re really glad to hear that Adam was able to assist you well. We’ll be sure to pass along your feedback to him
Regards,
RejuvaCare Customer Support Team
Siege did an excellent job she took very good care of me professionally outstanding person
Siege did an excellent job she took care of my refund very professional, polite, exceptional worker and I really appreciate that. May you all have a blessed day and again thank you.
7 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello Philip, Thank you so much for sharing this! We’re thrilled to hear that Siege provided such professional and attentive support. Your kind words mean a lot, and we’ll be sure to pass them along. Wishing you a wonderful and blessed day as well!
Regards,
RejuvaCare Customer Support Team
Adam was the one who helped me out and…
Adam was the one who helped me out and he was very professional, a great listener and able to address my concerns
7 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello Kathleen, We’re so glad to hear about your experience! Adam will be happy to know his professionalism and attentiveness made a positive impact. Providing thoughtful and effective support is what we strive for, and it’s great to see that reflected in your interaction. If you need anything else, we’re always here to help!
Regards,
RejuvaCare Customer Support Team
Very helpful
They were very helpful in helping go in a positive direction..
7 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello Tony, We’re really glad to hear that! It’s great to know the support was helpful and made a positive difference. If there’s anything else you need, we’re always here to help.
Regards,
RejuvaCare Customer Support Team
Happy Greeting beautiful ANNA :D
Happy Greeting beautiful ANNA :D
THANK YOU a million times for helping me today at Rejuvacare . YOU ARE EXTRAORDINARY in every beautiful way !!!
Your caring and JOYful heart is truly felt beyond the distance . you made me feel so very special .. i am truly grateful!!!
i pray that your Corporate Office officials know that YOU are a priceless blessing at REJUVACARE. i will certainly refer and reorder more products because of You dear ANNA.
God Bless You always .
Warmly & happiness always ,
Mercedes :) :D
7 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Thank you so much for your heartfelt message, Mercedes!
We’re thrilled to hear that Anna was able to make such a positive impact on your experience. It’s wonderful that her caring and joyful approach made you feel special—she truly embodies the RejuvaCare spirit.
Your kind words will absolutely be shared with Anna and the team—she’ll be so touched to know her efforts made a difference. We’re grateful for your support and referrals, and we look forward to serving you again!
Regards,
RejuvaCare Customer Support Team
Excellent Consumer Support
Excellent Consumer Support
Adam was very helpful in resolving my issue. He was courteous and methodical and lead me through my problems in a logical, timely manner. I am very grateful. Thank you Adam!
6 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello, Thank you for your kind feedback! We're glad Adam could assist you in a courteous and methodical way, guiding you through your issue efficiently. We'll be sure to share your appreciation with him—he’ll be thrilled to hear it!
My new shoulder brace helps so much…
My new shoulder brace helps so much more than my old one since it has heat and vibration. And the red-light therapy is top notch. Had an initial issue with billing and got a person on the phone within minutes and had that all squared away. Realized I had signed up for a membership that I didnt intend to sign up for and again, had Siege on the phone within about a minute and he took care of canceling my membership and refunding my card. He also sent a detailed confirmation email with the amount of my refund. He made a situation that is normally quite a hassle, effortless. Thanks!
7 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello Rustina, Thank you for sharing your experience! We’re thrilled to hear that your new shoulder brace is making such a difference and that the red-light therapy is working well for you.
We’re also glad that Siege was able to assist so quickly with your billing and membership concerns. It’s fantastic to hear that he made the process effortless and provided clear confirmation of your refund. We’ll be sure to share your kind words with him—he’ll really appreciate it!
Your feedback means a lot to us, and we’re grateful for your support.
Regards,
RejuvaCare Customer Support Team
I called and spoke with SIEGE
I called and spoke with SIEGE. He was extremely helpful and polite. He understood my situation and sought to find a solution. I was quite happy with how the problem was resolved.
7 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello Darin, Thank you for your kind feedback! We're so glad to hear that Siege was helpful, polite, and took the time to understand your situation. It's great to know he was able to find a solution and resolve your concern to your satisfaction.
We truly appreciate your support and will make sure to share your feedback with him!
Regards,
RejuvaCare Customer Support Team
Regards,
RejuvaCare Customer Support Team
Siege was very patient with me
Siege was very patient with me, as I was upset about the extra charges posted to our MasterCard. Excellent Customer Representative! Also helped me with a replacement for defective kneepad unit. Also the product is effective-- we appreciate his help.
7 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello Jeff, Thank you so much for your thoughtful feedback! We're glad to hear that Siege was patient and supportive, especially while addressing your concerns about the charges. It's great to know he was also able to assist with a replacement for your kneepad unit.
We truly appreciate your kind words and are happy to hear the product is working well for you. We'll be sure to share your feedback with Siege—he’ll be delighted to hear this!
Regards,
RejuvaCare Customer Support Team
The conversation with Adam was very…
The conversation with Adam was very good. He understood my concern and helped me right away.
7 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello Sharon, Thank you for your wonderful feedback! We're glad to hear that Adam understood your concern and was able to assist you right away. We'll make sure to share your kind words with him—he’ll really appreciate it!
Regards,
RejuvaCare Customer Support Team
Siege was very helpful and professional…
Siege was very helpful and professional handling my questions and issues. It was prompt and most courteous.
7 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello Thomas, Thank you so much for your kind words! We're glad to hear that Siege was able to assist you promptly and professionally. We'll be sure to pass along your feedback—I'm sure it will mean a lot. We truly appreciate your support!
Regards,
RejuvaCare Customer Support Team
Just spoke with Adam concerning an…
Just spoke with Adam concerning an issue I had with the product. He was very courteous and very helpful. My issue was resolved to my satisfaction.
7 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello Bonnie, Thank you for sharing your experience!
We’re glad to hear that Adam was courteous, helpful, and able to resolve your issue to your satisfaction. We’ll make sure to pass along your kind words—he’ll be thrilled to know his support made a positive impact!
Anna was very helpful and professional…
Anna was very helpful and professional taken care of my needs
7 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello Thank you for your feedback!
We’re thrilled to hear that Anna was able to assist you so professionally and take care of your needs. We’ll be sure to pass along your kind words—she’ll be happy to know her support made a difference!
Mike was very helpful
Mike was very helpful. Called about an unknown charge on my credit card and Mike figured it out. He was able to cancel the payment and make a refund which I did not expect. Thank you Mike. Outstanding customer service
6 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello Michael, Thank you for sharing your experience!
We’re so glad to hear that Mike was able to help resolve the issue quickly and clearly. It’s great to know he not only identified the charge but also took care of the cancellation and refund for you—that’s exactly the kind of support we aim to provide.
We’ll be sure to pass along your kind words to Mike. Thanks again for your feedback, and we truly appreciate your support!
Do not buy the shoulder massager
I ordered the shoulder massager and it works ok except that the adjustment is poor. It is tough to get the hot/cold and vibration where you need it. My biggest frustration is the hidden subscription. I wound up paying double because of the “free” 14-day membership added without my knowledge - at least until I noticed another duplicate charge a month later.
6 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello, Thanks for sharing your experience—we really appreciate the honest feedback.
We’re sorry to hear that the adjustment on the shoulder massager hasn’t been as easy as expected, and we understand how frustrating that can be. We also take your concern about the membership very seriously. Our goal is always to be transparent, and we regret any confusion around the 14-day trial and the subsequent charge.
We’d like to take a closer look at your account and make this right. Please reach out to us so we can assist you further.
Our customer hotline is available Monday to Sunday, from 9AM to 6PM EST. You can reach us at +1 302-261-9613 or email us at support@rejuvacare.com
Customer focused
Customer focused, promptly resolved issued. Courteous and knowledgeable.
5 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello, Thank you for your feedback! We’re glad to hear that your issue was resolved promptly and that our team was courteous and knowledgeable.
Regards,
RejuvaCare Customer Support Team
Product No, Customer Service Yes!…
I had an issue or two with the actual shoulder massager. I sent several emails to get things resolved. The responses came quickly and they offered suggestions for resolution.
While I wasn’t impressed with the product, the customer service was very good.
4 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello Gayle, Thank you for sharing your experience! We appreciate your honesty about the product and are glad to hear that our team was able to respond quickly and assist you effectively.
Regards,
RejuvaCare Customer Support Team
Jose was extremely helpful and had…
Jose was extremely helpful and had answers for all my product questions. He's a real credit to your company.
4 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello John, Thank you for your feedback! We're thrilled to hear that Jose was able to assist you so effectively and provide the answers you needed. We’ll be sure to pass along your kind words!
Regards,
RejuvaCare Customer Support Team
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