I wish to document and share my experience with their customer support team. My order was promptly processed but had two issues/ error in the billing. I reached out to them to seek correction and... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I find it difficult to get in contact with you. I am older and find it hard to manipulate the system. When I finally got Bernadeth Lain She was very helpful. I recommend a phone number for people... Ver mais
A empresa respondeu
I tried to cancel within the 3 hour window - they said it was already shipped. To return is also a hassle- they make you jump through hoops then tell you there’s a 20.00 restocking fee. All around... Ver mais
A empresa respondeu
I sent a message to Daniela with Rejuva-care and I received a prompt response (within 15 minutes!) most companies you will wait 24 hours at least, Thank you Daniela for the quick response. Jack Lol... Ver mais
4,0
Bom
285 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service!
22 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello Larry, Thanks so much for your kind words! We’re glad we could help. If you ever need anything, we’re always here for you!
Rick was awesome
Rick was awesome! Had my problem solved within minutes. He was polite, respectful and knowledgeable.
20 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello Annie, Thank you for your feedback. We’re glad to hear Rick was able to assist you quickly and effectively. It’s great to know you found him polite, respectful, and knowledgeable.
Regards,
RejuvaCare Customer Support Team
Fix a duplicate…
Very prompt action to fix a duplicate order and charges. Very honest company service.
19 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello Gordon, Thank you! We’re glad we were able to quickly resolve the duplicate order and charges for you. We also appreciate your kind words about our service.
Regards,
RejuvaCare Customer Support Team
The communication back n forth was…
The communication back n forth was incredible, and always with a positive tone. The end result of my dispute was fair and understandable.
16 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello Terrie,
Thank you for your feedback. We’re glad to hear that the communication throughout the process was clear, positive, and helpful. We also appreciate your understanding of the final outcome of your dispute.
Regards,
RejuvaCare Customer Support Team
They were easy to use but did not work…
They were easy to use but did not work for me.
15 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hi Tari,
Thank you for the feedback. We understand your concern and we’re sorry it didn’t work as expected for you. We will look into this and take it into consideration for improvement.
Regards,
RejuvaCare Customer Support Team
Reoccurring charge
13 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello Kim, We acknowledge your concern regarding a recurring charge, and we would like to assist you further in resolving this matter.
Please contact our customer support team so we can review your account and provide the appropriate resolution. Our hotline is available Monday to Sunday, 9AM to 6PM EST. You may reach us at +1 302-261-9613 or email support@rejuvacare.com
Regards,
RejuvaCare Customer Support Team
Enjoyed the call with Kim
I could easily understand Kim, he answered my question, was very pleasant and made my call enjoyable.
15 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hi Janice,
Thank you for your kind feedback.
I’m glad to hear Kim was able to answer your question clearly and make the call a pleasant experience. We’ll make sure to pass this along to him.
If you need anything else, feel free to reach out anytime.
Adam was friendly and very helpful with…
Adam was friendly and very helpful with my request. I appreciate his help with sending an extender strap. He also answered my question about flying your devices with lithium batteries. Thank you to Adam!!
10 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello Annemarie, Thank you so much for your kind words . We’re really glad to hear Adam was able to assist you and provide the help you needed. We’ll definitely pass along your appreciation to him he’ll be happy to hear this. If you need anything else, we’re always here to help!
Regards,
RejuvaCare Customer Support Team
Product was received in a timely…
Product was received in a timely manner. Received a duplicate order and wanted to work out a return. I contacted customer service. They responded immediately on a Sunday. After explaining the situation they told me to go ahead and keep the extra items. I was not billed for it. I was thrilled, as it's the triple method shoulder massager and I have a friend who has a similar issue as me that I'll gift it to.
12 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello Robin, Thank you so much for sharing your experience. We’re really glad our team was able to assist you quickly.
It’s great to hear you were happy with the outcome and that the extra item will be put to good use as a gift. We truly appreciate your support and if you ever need anything else, we’re always here to help!
Regards,
RejuvaCare Customer Support Team
Snag put right promptly
The initial delivery went wrong, as things do from time to time, but it was put right in a positive and constructive way which is all one can hope for and I was pleasantly surprised.
12 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hi Tom, thank you for sharing your experience. We’re sorry to hear the initial delivery didn’t go as expected, but we’re really glad it was resolved in a positive and constructive way. It’s great to know we were able to turn things around and pleasantly surprise you.
Regards,
RejuvaCare Customer Support Team
Customer Service Rep, Nathan was Great
Not sure yet but Nathan the customer service rep was great
11 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello Bob, thanks so much for your feedback We really appreciate you taking the time to share this. We’re glad to hear Nathan was able to assist you well—I'll make sure your kind words are passed along to him.
Regards,
RejuvaCare Customer Support Team
I misplaced my charging cord for my…
I misplaced my charging cord for my shoulder massager. Seigi let me know you would replace it at yes charge. Thank you, Paul
10 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello Paul, thank you for sharing this! We’re glad Seigi was able to assist you and arrange a replacement charging cord. We’ll be sure to pass along your kind words—he’ll really appreciate it. If you need anything else, feel free to reach out anytime.
Regards,
RejuvaCare Customer Support Team
Congrats to live assistance in helping
The virtual assist tried helping first, but they failed, and disconnected the call. Adam, a live assistant, was most helpful, polite, understanding and accommodating in refunding a monthly subscription that was not ordered by me.
9 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hi George, We’re sorry to hear that, but we’re really glad Adam was able to step in and assist you effectively. We’ll make sure to pass along your kind words to him—he’ll truly appreciate it. Your feedback also helps us improve, and we’ll continue working on making every interaction smoother from the start. If there’s anything else you need, we’re always here to help!
Regards,
RejuvaCare Customer Support Team
Resposta da Offer Rejuvacare
Hello Evelyn, Thank you so much for your kind words! We’re really glad to hear that Adam was able to assist you well. We’ll be sure to pass along your feedback to him
Regards,
RejuvaCare Customer Support Team
Siege did an excellent job she took very good care of me professionally outstanding person
Siege did an excellent job she took care of my refund very professional, polite, exceptional worker and I really appreciate that. May you all have a blessed day and again thank you.
7 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello Philip, Thank you so much for sharing this! We’re thrilled to hear that Siege provided such professional and attentive support. Your kind words mean a lot, and we’ll be sure to pass them along. Wishing you a wonderful and blessed day as well!
Regards,
RejuvaCare Customer Support Team
Adam was the one who helped me out and…
Adam was the one who helped me out and he was very professional, a great listener and able to address my concerns
7 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello Kathleen, We’re so glad to hear about your experience! Adam will be happy to know his professionalism and attentiveness made a positive impact. Providing thoughtful and effective support is what we strive for, and it’s great to see that reflected in your interaction. If you need anything else, we’re always here to help!
Regards,
RejuvaCare Customer Support Team
Very helpful
They were very helpful in helping go in a positive direction..
7 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello Tony, We’re really glad to hear that! It’s great to know the support was helpful and made a positive difference. If there’s anything else you need, we’re always here to help.
Regards,
RejuvaCare Customer Support Team
Happy Greeting beautiful ANNA :D
Happy Greeting beautiful ANNA :D
THANK YOU a million times for helping me today at Rejuvacare . YOU ARE EXTRAORDINARY in every beautiful way !!!
Your caring and JOYful heart is truly felt beyond the distance . you made me feel so very special .. i am truly grateful!!!
i pray that your Corporate Office officials know that YOU are a priceless blessing at REJUVACARE. i will certainly refer and reorder more products because of You dear ANNA.
God Bless You always .
Warmly & happiness always ,
Mercedes :) :D
7 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Thank you so much for your heartfelt message, Mercedes!
We’re thrilled to hear that Anna was able to make such a positive impact on your experience. It’s wonderful that her caring and joyful approach made you feel special—she truly embodies the RejuvaCare spirit.
Your kind words will absolutely be shared with Anna and the team—she’ll be so touched to know her efforts made a difference. We’re grateful for your support and referrals, and we look forward to serving you again!
Regards,
RejuvaCare Customer Support Team
Excellent Consumer Support
Excellent Consumer Support
Adam was very helpful in resolving my issue. He was courteous and methodical and lead me through my problems in a logical, timely manner. I am very grateful. Thank you Adam!
6 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello, Thank you for your kind feedback! We're glad Adam could assist you in a courteous and methodical way, guiding you through your issue efficiently. We'll be sure to share your appreciation with him—he’ll be thrilled to hear it!
My new shoulder brace helps so much…
My new shoulder brace helps so much more than my old one since it has heat and vibration. And the red-light therapy is top notch. Had an initial issue with billing and got a person on the phone within minutes and had that all squared away. Realized I had signed up for a membership that I didnt intend to sign up for and again, had Siege on the phone within about a minute and he took care of canceling my membership and refunding my card. He also sent a detailed confirmation email with the amount of my refund. He made a situation that is normally quite a hassle, effortless. Thanks!
7 de abril de 2026
Opinião espontânea
Resposta da Offer Rejuvacare
Hello Rustina, Thank you for sharing your experience! We’re thrilled to hear that your new shoulder brace is making such a difference and that the red-light therapy is working well for you.
We’re also glad that Siege was able to assist so quickly with your billing and membership concerns. It’s fantastic to hear that he made the process effortless and provided clear confirmation of your refund. We’ll be sure to share your kind words with him—he’ll really appreciate it!
Your feedback means a lot to us, and we’re grateful for your support.
Regards,
RejuvaCare Customer Support Team
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