Craig Hennessy in Bath was very patient with us but he was a very good listener and he guided us towards two lamp shades that we are thrilled with
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The whole team at Oka, Bath are so helpful. Not only on advising furniture choices, but also if things go wrong. I had a recent delivery challenge with an arm chair and Natasha, Alex and Tom couldn’t... Ver mais
A empresa respondeu
Called into the Oka store in Bath for a look and browse at new items. Absolutely impressed by a member of staff, Linda. She was amazing with her tips for the artificial flowers and suggestions on wh... Ver mais
A empresa respondeu
Settee arrived but the delivery men said they didn’t have the authority to unpack it and take away packaging. I immediately phoned OKA and spoke to Grace who said it had been an oversight on... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
In the heart of Bath sits our gorgeous Georgian-fronted townhouse store, complete with the honey-coloured stone typical of the city. Right in the centre of things, on the bustling Milsom high street, it’s surrounded by popular interiors, fashion and gift shops, as well as independent cafes, and is a short walk from the pleasure gardens and historic homes of famed authors, architects and thinkers such as Jane Austen and Beau Nash. Previously home to Parkhouse and Co. Oriental Goods Depot, purveyors of “fancy goods”, our building was carefully chosen to showcase our seasonal looks , curated by our talented visual team to help you imagine what our pieces might look like in your home.
Informações de contacto
26-27 Milsom Street, BA1 1DG, Bath, Reino Unido
- +44 1225 443074
4,8
Excelente
369 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The delivery was excellent
The delivery was excellent. Kept in touch with approximate time of arriving. The delivery man was most helpful.
Quite a difference from a previous experience.
29 de maio de 2026
Resposta da OKA - Bath
Dear Barbara
Thank you for your review. We are pleased that everything went smoothly with your order and delivery, and you were kept informed of the drivers arrival time.
Your feedback means a lot to us and we do hope that you will visit us again soon.
Kind regards
OKA
Warm, friendly and helpful
Alex (Bath store) is always so helpful and accommodating. We love visiting the store and enjoy the warm welcome we receive each time.
31 de maio de 2026
Opinião espontânea
Resposta da OKA - Bath
Dear Bertie
Thank you for taking the time to share your feedback. We are so pleased that you enjoy your visits to our Bath store, it's wonderful to know that the service you receive from Alex makes your experience so enjoyable.
We do hope that you will visit us again soon!
Kind regards
OKA
Resposta da OKA - Bath
Dear Sandra
Thank you for your lovely review. We are delighted to hear that you received great service during your visit to our Bath store.
We really appreciate you taking the time to share your feedback.
Kind regards,
OKA
Excellence in Bath
Bath branch - excellent service by Linda, shes a fount of knowledge. Wonderful lamp.
27 de maio de 2026
Resposta da OKA - Bath
Dear Emma
Thank you for taking the time to share your review. We’re delighted to hear about your recent visit to our Bath store, and we’ll be sure to pass your kind words on to Linda and the wider team.
It’s lovely to know she made such a positive impression with her guidance and expertise, and we truly appreciate you taking the time to share your experience.
Kind regards,
OKA
The quality of furnishings is equal to the quality of staff
I would haven’t purchased anything because I was overwhelmed with all the beautiful choices. However, Christinea at your Bath, England store assisted me. She was nothing short of amazing! She was so helpful and patient with helping select the perfect pillow covers! I only wanted 2 but, ended up buying 6 because she found the PERFECT ones to breathe new life into my sofa pillows!
18 de maio de 2026
Opinião espontânea
Resposta da OKA - Bath
Dear Inga
Thank you for your wonderful review.
We're thrilled to hear that you enjoyed your shopping experience at our Bath store and received such helpful and welcoming service from our team. We're so pleased that Christinea could assist you with finding the perfect cushion covers and we are thrilled that they have brightened up your sofa.
We truly appreciate your support and we hope that you will visit us again soon!
Warm regards
OKA
Beautiful products and super helpful…
Beautiful products and super helpful staff (Ellie and Natasha) in the Bath store. They went above and beyond to ensure we have our garden furniture for the BH weekend. Thank you (and the furniture is fabulous)
24 de maio de 2026
Resposta da OKA - Bath
Dear Stuart
We appreciate you taking the time to share your kind words. We're happy to hear that you had such a positive experience in our Bath store. It's wonderful to know that Natasha and Ellie went the extra mile to ensure you received your order before the bank holiday weekend. The team will be thrilled with your feedback.
Please do visit us again soon!
Warm regards
OKA
Outstanding customer service
9 de maio de 2026
Resposta da OKA - Bath
Dear Customer,
Thank you for your wonderful feedback. We’re delighted to hear you received outstanding customer service during your experience with us.
We really appreciate you taking the time to share your review and hope to welcome you back again soon.
Kind regards,
OKA
Thank you Linda B!
We visited the Bath shop recently and were helped by the marvellous Linda B.
I wanted some flowers for my hallway, and she was so very helpful in giving us some lovely ideas.
Linda advised us to bring in our own vase which we will do on our next visit.
Thank you Linda!
17 de maio de 2026
Opinião espontânea
Resposta da OKA - Bath
Dear Carolyn,
Thank you for your lovely feedback. We’re delighted to hear about your recent visit to our Bath store, and we’ll be sure to pass your kind words on to Linda and the team.
It’s wonderful to know she was able to help inspire ideas for your hallway, and we look forward to welcoming you back with your vase on your next visit.
Kind regards,
OKA
Bath is an excellent store.
Bath is an excellent store that I and my family often visit.
The staff are very knowledgeable and helpful.
On my last visits I have been served by Christinea. She has been so patient and helpful, guiding and advising me with regard to soft furnishings. I cannot recommend her highly enough.
5 de maio de 2026
Opinião espontânea
Resposta da OKA - Bath
Dear Customer,
Thank you for your wonderful feedback and continued support of our Bath store. We’re delighted to hear about your experiences with the team, and we’ll be sure to pass your kind words on to Christinea.
It’s lovely to know she made such a positive impression with her patience, guidance and expertise, and we truly appreciate you taking the time to share your experience.
Kind regards,
OKA
Purchase was straightforward
Purchase was straightforward, products are good and delivery was amongst the best I have experienced.
7 de maio de 2026
Resposta da OKA - Bath
Dear Tony,
Thank you for your kind feedback. We’re so pleased to hear everything went smoothly and that the delivery experience stood out so positively.
We really appreciate you taking the time to share your experience and hope to welcome you back again soon.
Kind regards,
OKA
Linda B from Oka Bath was very helpful…
Linda B from Oka Bath was very helpful and we had an enjoyable couple of hours with her exploring the goods!
4 de maio de 2026
Resposta da OKA - Bath
Dear Annie,
Thank you for your lovely feedback. We’re delighted to hear about your experience in our Bath store, and we’ll be sure to pass your kind words on to Linda B and the team.
It’s wonderful to know you had such a positive visit, and we hope to welcome you back again soon.
Kind regards,
OKA
The store employees were very helpful
The store employees were very helpful, however I was shocked to see that a £10 shipping fee is added to click and collect purchases. I don’t believe click and collect should have a fee.
4 de maio de 2026
Resposta da OKA - Bath
Hi Sophie
We are pleased to hear that you enjoyed your visit to our Bath Store and sorry to hear of your disappointment with our click and collect charge.
We introduced a small, tiered charge for our Click & Collect service to reflect the cost of picking, packing, and transporting orders to your chosen store. These costs have increased in line with rises in wages, employment costs, and fuel. That said, we do still absorb part of the cost ourselves, and we aim to keep our rates in line with other premium homeware and furniture brands.
We do appreciate your feedback and hope that you are happy with your purchase.
Kind regards
OKA
Ella Ford was very professional
Ella Ford was very professional. She took the time to show me around the the shop and helped me select a couple of lovely prints for my home.
28 de abril de 2026
Resposta da OKA - Bath
Dear Rosie
Thank you for your kind review. We’re so pleased to hear that you enjoyed your shopping experience at our Bath store, and we hope that you love your prints.
Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Resposta da OKA - Bath
Dear Katherine
Thank you so much for your kind feedback. We’re delighted to hear about your experience in our Bath store, and we’ll be sure to pass your lovely words on to the team.
It’s wonderful to know you felt so well supported during your visit, and we truly appreciate you taking the time to share your experience.
Kind regards
OKA
with all honesty
with all honesty, I can say that it’s a pleasure to shop at your store. Apart from it being beautiful beautifully appointed the staff are so helpful and always have been whenever I have been there so thank you for a nice experience.
27 de abril de 2026
Resposta da OKA - Bath
Dear Beatrice
Thank you so much for taking the time to leave your review. We’re delighted to hear about your experiences with our Bath store, and we’ll be sure to pass your kind feedback on to the team.
We really appreciate your continued support and look forward to welcoming you back again soon.
Kind regards,
OKA
Thanks to Natasha and Ellie
Had a great experience at Oka Bath store. Natasha and Ellie were extremely helpful and friendly, they are a credit to the business. Certainly made it much easier for us to buy from Oka compared to the less personal touch of some of their competitors.
30 de abril de 2026
Opinião espontânea
Resposta da OKA - Bath
Dear Chris
We’re delighted to hear about your experience with our Bath store, and we’ll be sure to pass your kind feedback on to Natasha, Ellie and the wider team.
We truly appreciate your support and we hope that you will visit us again soon!
Warm regards
OKA
Christina is fabulous
Christina is fabulous, so helpful she needs to be cherished
29 de abril de 2026
Opinião espontânea
Resposta da OKA - Bath
Dear Beth
Thank you for your lovely review. We are delighted to hear that you received such friendly and helpful service from Christinea during your visit to our Bath store. We strive to provide excellent service, and your kind words motivate us to keep doing our best.
We greatly appreciate your feedback.
Kind regards
OKA
A great shopping experience
All the staff are very friendly and knowledgeable. Amelia and Natasha were very helpful and nothing was too much trouble when considering how furnishings worked together. They gave as much time as I needed but they do not push you to buy. It is a very nice shopping experience.
18 de abril de 2026
Opinião espontânea
Resposta da OKA - Bath
Dear Mrs Simon
Thank you for your lovely review. We are delighted to hear that you enjoyed your visit to our Bath store and Natasha and Amelia offered such fabulous service. It's wonderful that they were able to assist you with their design ideas and guidance and we will be sure to share your kind words with them, and the wider team.
We truly appreciate your support and we hope that you will visit us again soon!
Warm regards
OKA
Excellent customer service
Excellent customer service in the Bath branch. Alex is an asset to the company. Polite, knowledgeable and efficient. He put aside some mugs that were in the sale for me so I could collect quickly in my visit to Bath. Thank you
3 de abril de 2026
Resposta da OKA - Bath
Deaar Selina
We appreciate you taking the time to leave your review.
We're so glad to hear that you enjoyed your shopping experience at our Bath store and received such helpful and welcoming service from Alex.
We are happy that you were able to take advantage of our sale and hope that you love your mugs.
Kind regards
OKA
Superb service at OKA Store in Bath
We visited the Oka Bath Store yesterday and were helped by Linda, who was just superb. The side table we wish to purchase is no longer available to order and Linda took the time and trouble not only to establish which other Oka stores could possibly have it in stock but wrote down their addresses and telephone njumbers for us. Thank you Linda for all your help, you are a real asset to the company!
15 de abril de 2026
Opinião espontânea
Resposta da OKA - Bath
Dear Margaret
We appreciate you taking the time to share your kind words. We're happy to hear that you had such a positive experience in our Bath store. It's wonderful to know that Linda went the extra mile to assist with locating you a side table, the team will be thrilled with your feedback.
Please do visit us again soon!
Warm regards
OKA
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.