Craig Hennessy in Bath was very patient with us but he was a very good listener and he guided us towards two lamp shades that we are thrilled with
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The whole team at Oka, Bath are so helpful. Not only on advising furniture choices, but also if things go wrong. I had a recent delivery challenge with an arm chair and Natasha, Alex and Tom couldn’t... Ver mais
A empresa respondeu
Called into the Oka store in Bath for a look and browse at new items. Absolutely impressed by a member of staff, Linda. She was amazing with her tips for the artificial flowers and suggestions on wh... Ver mais
A empresa respondeu
Settee arrived but the delivery men said they didn’t have the authority to unpack it and take away packaging. I immediately phoned OKA and spoke to Grace who said it had been an oversight on... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
In the heart of Bath sits our gorgeous Georgian-fronted townhouse store, complete with the honey-coloured stone typical of the city. Right in the centre of things, on the bustling Milsom high street, it’s surrounded by popular interiors, fashion and gift shops, as well as independent cafes, and is a short walk from the pleasure gardens and historic homes of famed authors, architects and thinkers such as Jane Austen and Beau Nash. Previously home to Parkhouse and Co. Oriental Goods Depot, purveyors of “fancy goods”, our building was carefully chosen to showcase our seasonal looks , curated by our talented visual team to help you imagine what our pieces might look like in your home.
Informações de contacto
26-27 Milsom Street, BA1 1DG, Bath, Reino Unido
- +44 1225 443074
4,8
Excelente
369 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da OKA - Bath
Dear Lesley,
Thank you for your kind feedback. We’re so pleased to hear about your visit to our Bath store, and we’ll be sure to pass your comments on to the team.
We hope to welcome you back again soon.
Kind regards,
OKA
Thank you OKA Ella
Ella was very helpful & supportive when I arrived in store with my interior conundrum. Many thanks
1 de abril de 2026
Opinião espontânea
Resposta da OKA - Bath
Dear Melanie
Thank you for your lovely review. We are delighted to hear that you enjoyed your visit to our Bath store and Elle provided you with such helpful and knowledgeable service. We’ll be sure to pass on your appreciation and look forward to assisting you again soon.
Kind regards,
OKA
Resposta da OKA - Bath
Dear Maria
Thank you for taking the time to leave your review. We really appreciate your feedback and are glad you had a positive experience during your visit to our Bath store.
We hope to welcome you back again soon.
Kind regards,
OKA
I was helped by a member of staff to…
I was helped by a member of staff to find a lamp shade for a lamp I owned already. She was so helpful and kind. I think she showed me most of the shades in Oka and explained about shade heights and proportions. I took the first choice back on day two as it didn't work for me as well as I’d hoped but she persevered and I’m very happy with the final choice! I also ended up buying a second lamp and shade in the sale so I’m very happy. What a lovely experience. Thank you Bath! I know I’m not allowed to mention the salesperson’s name but anyone visiting the Bath store will soon work it out!
31 de março de 2026
Opinião espontânea
Resposta da OKA - Bath
Dear Consumer
Thank you for your wonderful review.
We're thrilled to hear that you enjoyed your shopping experience at our Bath store and received such helpful and welcoming service from our team. We're so pleased that they could assist you with finding the perfect lampshade and we hope that you are happy with your purchases.
We truly appreciate your support and we hope that you will visit us again soon!
Warm regards
OKA
Resposta da OKA - Bath
Dear Andrew,
Thank you for your kind review. We’re so pleased to hear about your visit to our Bath store, and we’ll be sure to pass your feedback on to the team.
We hope to welcome you back again soon.
Kind regards,
OKA
Lovely products and great customer service
Lovely products, great for something that’s a little bit different.
Staff are fantastic, always helpful and friendly.
21 de março de 2026
Resposta da OKA - Bath
Dear Mrs Moher,
Thank you for your kind review. We’re so pleased to hear about your experience in our Bath store, and we’ll be sure to share your feedback with the team.
We really appreciate your support and hope to welcome you back again soon.
Kind regards,
OKA
Prompt delivery of a very nice product…
Prompt delivery of a very nice product but also a refund for the item that was damaged due to the bad I.e. loose packaging.
13 de março de 2026
Resposta da OKA - Bath
Dear Denis
Thank you for your review and we are pleased the product arrived quickly. We regret the damage caused by inadequate packaging and will ensure your feedback is shared with the relevant teams so that this can be reviewed.
Please accept our sincere apologies for the inconvenience caused.
Kind regards,
OKA
Advwonderful service in oka Bathice given nothing toomuch to…
Advice given nothing toomuch to explain. Personalities and intera tion with staff deilighrful
11 de março de 2026
Resposta da OKA - Bath
Dear Judith
Thank you so much for taking the time to leave your review. We’re delighted to hear about your experience with our Bath store, and we’ll be sure to pass your kind feedback on to the team.
We really appreciate your support and hope you will visit us again soon.
Kind regards,
OKA
Order not received.
So far I have not had not had notice that my item is ready for collection at the Bath OKA - ordered 3:3:26 - more than three weeks ago.
11 de março de 2026
Resposta da OKA - Bath
Dear Mrs K M,
Thank you for your review. We’re sorry to hear that you have not yet received confirmation regarding your order.
One of our Customer Service team members will be in touch with you shortly to provide an update and assist further.
Kind regards,
OKA
Natasha and Alex were incredibly…
Natasha and Alex were incredibly helpful and informative. Photo' and measurements were sent which meant we could order direct from Devon without having to travel to Bath. The table arrived within five days of our order and we are delighted with it.
17 de março de 2026
Resposta da OKA - Bath
Dear Mrs Caston,
Thank you for your lovely feedback. We’re so pleased to hear about your experience with our Bath team, and we’ll be sure to pass your kind words on to Natasha, Alex and the team.
It’s great to know everything came together so smoothly, and we hope you enjoy your new table for years to come.
Kind regards,
OKA
Top notch service throughout
Top notch service throughout. Product was found to be reflecting the pictures in the website - very happy with the price/quality dimension. International delivery was decent.
10 de março de 2026
Resposta da OKA - Bath
Dear Roderick,
Thank you for taking the time to share your feedback. We’re delighted to hear that everything met your expectations and that your order arrived smoothly, especially with international delivery.
We really appreciate your kind comments and hope to welcome you back again soon.
Kind regards,
OKA
I ordered 2 extra plates as I breakage
I ordered 2 extra plates as I breakage! Found them easily on the website, shipped and in my hands very quickly and beautifully packaged up ensuring their safe and unbroken arrival.
16 de março de 2026
Resposta da OKA - Bath
Thank you for your feedback. We’re so pleased to hear everything arrived quickly and safely, and that the process was smooth from start to finish.
We appreciate you taking the time to share your experience and hope to welcome you back again soon.
Kind regards,
OKA
good quality produce
good quality produce, delivered as arranged.
What else to say?
I'll get to your Bath shop soon - always a pleasure.
SM.
5 de março de 2026
Resposta da OKA - Bath
Dear Sarah
Thank you for taking the time to share your feedback. We are pleased to hear that delivery went smoothly and you are happy with your order.
We look forward to welcoming you back to our Bath store soon!
Best wishes
OKA
Positive shopping experience at Oka
After consulting staff in Bath , we quickly decided on purchasing 3 beautiful pendant lights for a newly renovated hallway.
Delivered within 5 days and now proudly installed .
Delighted with our new lights which are so individual and definitely so Oka.
11 de março de 2026
Resposta da OKA - Bath
Dear Mrs Jones,
Thank you for taking the time to share your experience. We’re so pleased to hear how smoothly everything came together and that your new lights are now in place and looking just right.
We’ll be sure to share your kind feedback with the Bath team, and we hope to welcome you back again soon.
Kind regards,
OKA
Great selection of products…
Great selection of products attractively displayed, Courteous and helpful staff, A go to for all decoration matters,
26 de fevereiro de 2026
Resposta da OKA - Bath
Dear Dawn,
Thank you for your kind review. We’re so pleased to hear about your experience in our Bath store, and we’ll be sure to share your feedback with the team.
We really appreciate your support and look forward to welcoming you back again soon.
Kind regards,
OKA
Outstanding Store
Natasha and her team at the Bath Store really are the best. Their knowledge of products is excellent and their customer service is always outstanding. They are always happy to help . One of my favourite stores .
14 de março de 2026
Opinião espontânea
Resposta da OKA - Bath
Dear Jules,
Thank you for your lovely feedback. It’s fantastic to hear about your experiences at our Bath store, and we’ll be sure to share your kind words with Natasha and the team.
We’re so pleased it’s one of your favourite stores, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Excellent service from Alex at OKA…
Excellent service from Alex at OKA Bath. The store looks great and Alex’s help is invaluable. I have made two purchases at OKA Bath and look forward to my next visit.
28 de fevereiro de 2026
Resposta da OKA - Bath
Dear Shirley,
Thank you for your lovely review. It’s wonderful to hear about your experience at our Bath store, and we’ll be sure to share your kind words with Alex and the team.
We’re so pleased you’ve enjoyed your visits and look forward to welcoming you back again soon.
Kind regards,
OKA
Natasha
Natasha, Amelia ( and all the staff) are so incredibly helpful! Really going above and beyond to help with the furnishing of my house. I love all the OKA products but the staff make the experience that much better!
12 de março de 2026
Opinião espontânea
Resposta da OKA - Bath
Dear Natasha
We appreciate you sharing your kind words. It's wonderful to hear that our team was so supportive in helping you furnish your house. We're happy that their service enhanced your experience with our products.
Thank you for your support, it means such a lot to us.
Warm regards
OKA
The purchase of a sofa is a minor…
The purchase of a sofa is a minor momentous moment. It’s definitely the stuff of life we live with for a good few years. Hand on heart OKA Bath made the whole experience; from my first trial sit to the delivery, a smooth and kindly process. So thank you! Oh, and I still love the sofa as much as my first meeting!
5 de março de 2026
Resposta da OKA - Bath
Dear Nicole,
Thank you so much for sharing your experience. Choosing a sofa is such an important decision, so we’re delighted to hear that the Bath team made the process so smooth from start to finish. It’s especially lovely to know that you’re still enjoying your sofa just as much as when you first chose it.
We’ll be sure to pass your kind feedback on to the Bath team, and we hope to welcome you back again soon.
Kind regards,
OKA
I always love dealing with Oka Bath
I always love dealing with Oka Bath. They are always so welcoming and helpful in store. They have been particularly great recently as an item was out of stock online and they had the item in stock in store, they very kindly reserved the item, I was able to pay for it and collect it a few days later. Great customer service and incredible items! The only bad review I can give is that they make me spend WAY too much money!
1 de março de 2026
Opinião espontânea
Resposta da OKA - Bath
Dear Mrs Aurelius
Thank you for your wonderful review.
We're thrilled to hear that you always enjoy your shopping experience at our Bath store and receive such helpful and welcoming service from our team. We're so pleased that they could assist with your recent order and reserved the stock for you and we hope that you love your item!
Thank you for choosing to shop with us and we hope we will see you again soon.
Kind regards
OKA
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.