A lovely store with great staff.I was assisted by Nicky who was really thoughtful. She enquired if I needed help and checked stock availability online and in other stores on my behalf, without me... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
A lovely store with great staff.I was assisted by Nicky who was really thoughtful. She enquired if I needed help and checked stock availability online and in other stores on my behalf, without me... Ver mais
A empresa respondeu
Yesterday we, once again, were exceptionally well looked after at OKA in Guilford. A girl called Emma took over as Lauren was stocktaking but found time to quickly explain our order etc to Emma. O... Ver mais
A empresa respondeu
Danielle at the Guildford branch outstanding customer service is a breath of fresh air - attentive and knowledgeable, even helped with booking a courier to deliver heavy furniture. Danielle should rec... Ver mais
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Unfortunately the item of furniture was damaged in several places. The issue was delt with very quickly. And hopefully a replacement is coming on Sunday.
A empresa respondeu
Situated between the bustling high street and the historic castle – surrounded by high-end boutiques and delectable restaurants and cafés, such as The Ivy and Gail’s – our store is nestled in the Tunsgate Quarter. The large glass-fronted store showcases our complete (and extensive) collection across 11,000 sq ft, with high ceilings and abundant space. Our talented visual team has arranged the pieces into seasonal looks so that you can gain abundant inspiration for your own home.
Tunsgate Quarter, GU1 3QY, Guildford, Reino Unido
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Many thanks for great patience and time to the team in Guildford - Danielle (hope I spelled the name somewhat correctly), who assisted in pre-purchase testing of a table lamp base and even offered a new lamp from their warehouse to compare and choose the best colour of the leather, and to another lady a few days after who played along trying to pick a perfect match of a shade to the lamp. Wonderful service and a nice product for interior design!

Resposta da OKA - Guildford
Thank you so much for such a wonderful experience yesterday choosing new cushions for my settees.

Resposta da OKA - Guildford
I visited the Guildford branch today 20th July 25, and the sales assistant was very attentive and willing to help. She went above and beyond by offering to wrap the item I bought which was a gift for my sister. Very kind !
Excellent service provided by the staff at Guildford and my lamp arrived on time having been posted to my home.

Resposta da OKA - Guildford
What a wonderful shopping experience I had recently shopping at the Guildford store.
The sales associate named Dianna that assisted me was first class. I purchased lots of pillows, lamps and artificial flowers and her eye for detail was outstanding.
It made my day with Dianna helping me.
I had made a click and collect order, in person at the Guildford store, I am still awaiting my order which should have been sent to the Guildford shop within a week however it has been over 3 weeks i am having to chase this on a weekly basis.
Since the outsourcing of deliveries and the new warehouse the service has deteriorated some what.

Resposta da OKA - Guildford
I like the style and quality of the OKA furniture. Since we moved to ourt new house last year we have replaced a lot of our furniture with items from OKA.
They display it so well and the staff are always very helpful.
Everyone was very helpful especially Maria in the London shop and Natalie in the Guildford shop. I think everyone for all their care in me getting the perfect outdoor furniture. I will definitely come back to oka
Very nice store assistant, went the extra for me and super pleasant ... a credit to your brand.
Helpful staff in store. Wide choice. Easy online ordering.
Alice at the Guildford store and Luana at Bicester went out of their way for me - Oka is and always has been exceptional service.
I ordered a table online and it was delivered in March and it had a dent in it. I spoke to customer services and they said they’d collect and issue a refund. I still haven’t had the refund, or been contacted to collect the table and my last 4 emails have gone unanswered. I’ve phoned and been told they will be in touch and nothing. I’ve spent a lot of money with them in the past and wasn’t expecting this at all.

Resposta da OKA - Guildford
The staff in Guildford store were fantastic once again. Very helpful both in the phone and in the store. A very pleasant shopping experience.

Resposta da OKA - Guildford
I buy a lot of items from the Guildford store The staff are always friendly and have good knowledge of the products. Alway a very pleasant shopping experience.

Resposta da OKA - Guildford
Will was warm at the Guildford branch is friendly, knowledgeable and very professional. My purchases were beautifully wrapped with so much attention to detail. I will be returning to the store rather than purchase online just for the warm welcome and service .
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