Visited OKA Knutsford and were assisted by Louise who was a great help offering advice in store. Louise also arranged to send us a link to purchase the item we were interested in as and when we had r... Ver mais
Localização
Alterar localizaçãoConservative Building, Manchester Road, WA16 0LT Knutsford, GB
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Leia as opiniões dos outros
A beautiful Oka location in Knutsford! It was my first visit and I will certainly be going back! Staff were extremely helpful and well informed. Car parking was available, a real bonus as Knutsford is... Ver mais
A empresa respondeu
Assistant not very interested in giving a good service. Asked me if I knew what I had come for???. Never asked if I would like it gift wrapped , not interested! I have been into the store before and... Ver mais
A empresa respondeu
Had a really great experience on Saturday in Oka Knutsford . We were helped by a lovely team member called Michelle who was knowledgable , helpful and enthusiastic . We found several pieces which fit... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
In the historic town of Knutsford, what was once the Conservative Club is now the impressive home to our beautiful OKA store. Not far from Tatton Park Gardens and Lyme Park – used in the filming of BBC literary dramas – the striking red-brick building provides a stunning backdrop for two floors of our furniture and accessories. High ceilings and traditional mouldings showcase our designs in the best possible setting with the pieces being displayed in seasonal room sets by our talented visual team.
Informações de contacto
Conservative Building, Manchester Road, WA16 0LT, Knutsford, Reino Unido
- +44 1565 220020
4,8
Excelente
305 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Lovely staff who were involved and…
Lovely staff who were involved and interested in what would work for me.
18 de maio de 2026
Resposta da OKA - Knutsford
Dear Christina
Thank you for your lovely feedback. We’re delighted to hear about your experience with our Knutsford store, and we’ll be sure to pass your kind words on to the team.
We hope to welcome you back again soon.
Warm regards,
OKA
Great service
12 de maio de 2026
Resposta da OKA - Knutsford
Dear Customer,
Thank you for your lovely review. We are delighted to hear that you received great service during your experience with us.
We really appreciate you taking the time to share your feedback.
Kind regards,
OKA
Amazing service from Davina at the…
Amazing service from Davina at the Knutsford store when placing my order online. Thank you so much. All arrived roday in perfect condition and super happy with my purchases. Highly revommend.
11 de maio de 2026
Resposta da OKA - Knutsford
Dear Tracey
Thank you for your kind words! We're thrilled to hear that you had a great experience with Davina at our Knutsford store. Providing helpful and attentive service is something we strive for, and we truly appreciate your feedback. If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
OKA
Plenty of help at the Knutsford shop
Plenty of help at the Knutsford shop. Arranged delivery (expensive but coming a fair way). Delivery failed as courier knocked on door and left. Didn’t ring doorbell or come to back of house. Someone in, waiting for delivery but didn’t hear knock. Rearranged delivery (had to ring shop) which was very smooth. Elm coffee table looks wonderful in our home.
29 de abril de 2026
Resposta da OKA - Knutsford
Dear William
Thank you for your review. We’re delighted to hear you had such a great experience at our Knutsford store, and the team were able to help organise redelivery of your order.
We're delighted to hear that you are happy with your Coffee Table and apologise for the inconvenienced you were caused regarding your initial delivery.
Your feedback means a lot to us and we hope that you will visit us again soon.
Kind regards
OKA
Resposta da OKA - Knutsford
Dear Janis,
Thank you for your kind review. We’re so pleased to hear about your visit to our Knutsford store, and we’ll be sure to pass your feedback on to the team.
We hope to welcome you back again soon.
Kind regards,
OKA
Friendly
Friendly, knowledgeable staff who always try to make your shopping experience as positive as possible reflecting that you are a valued customer.
27 de abril de 2026
Resposta da OKA - Knutsford
Dear Peter
We're happy to hear that the team in Knutsford provided such wonderful assistance during your recent visit. We appreciate you taking the time to acknowledge their excellent service and we hope that you are happy with your new purchase.
We truly appreciate your feedback and we hope to welcome you back soon.
Kind regards
OKA
Resposta da OKA - Knutsford
Dear Mrs Jones
Thank you for your kind review. We’re so pleased to hear about your visit to our Knutsford store, and we’ll be sure to pass your feedback on to the team.
We hope to welcome you back again soon.
Kind regards,
OKA
Really excellent help and service from Ellie & manager…went above & beyond!
Really excellent help and service from Ellie. I was trying to get hold of a couple of lamp bases & shades which were in short supply - shades sold out online in the size I needed and lamp bases only available online. Ellie & Oka Knutsford organised to send their 2 lampshades to me and sent a link for the online purchase of the lamp bases, incorporating the offer Oka had on at the time, inspite of the complications ordering from both online & instore to meet the offer criteria! Both bases and shades arrived promptly a few days later and very happy customer as a result! Thank you again Ellie!
27 de abril de 2026
Opinião espontânea
Resposta da OKA - Knutsford
Dear Kat,
Thank you for taking the time to leave such a kind review.
We are delighted to hear about your positive experience at our Knutsford store and your wonderful comments about Ellie. It is lovely to know that she was so helpful, and was able to assist with your order of the lamps and shades.
Your feedback is greatly appreciated, and we will be sure to pass on your thanks to her.
Kind regards,
OKA
I had a fantastic experience with Oka
I had a fantastic experience with Oka.
I recently purchased two lamp bases and couldn’t be happier with both the products and the service. Laura was incredibly helpful—she offered thoughtful advice, really understood what I was looking for, and made the whole process smooth and enjoyable. It’s rare to come across such attentive and knowledgeable customer service. I’ll definitely be returning and would highly recommend Oka to anyone looking for beautiful pieces and excellent support.
26 de abril de 2026
Resposta da OKA - Knutsford
Dear Carolyn
Thank you for taking the time to leave such a kind review.
We are delighted to hear about your positive experience at our Knutsford store and your wonderful comments about Laura. It is lovely to know that she was so helpful and that you are happy with your lamp bases.
We truly appreciate your recommendation, and we will be sure to pass on your thanks to her.
Kind regards,
OKA
Resposta da OKA - Knutsford
Dear Mr Moulton
Thank you for your kind review. We’re so pleased to hear about your visit to our Knutsford store, and we’ll be sure to pass your feedback on to the team.
We hope to welcome you back again soon.
Kind regards,
OKA
Ordered in Beginning of January
Ordered in Beginning of January
Had to pay full amount Delivered
On 27 April Total
£1,700.00 Interest in your pocket
Not mine
Why do we have to pay full amount up front waiting for Stock to come in taking
Four months 🥵
24 de abril de 2026
Resposta da OKA - Knutsford
Dear Patricia,
Thank you for your review. We are sorry to read about your concerns regarding the lead time and payment for your order.
As this item was placed on a backorder, it required stock to arrive from our supplier before it could be dispatched. We understand that the delay was longer than expected and appreciate your patience while we awaited this. We can see that updates were shared throughout and that your order has now been delivered.
We also understand your comments regarding payment being taken at the time of order, and your feedback has been shared with the relevant teams for review.
Kind regards,
OKA
Really helpful staff and lovely pieces
Really helpful staff and lovely items
21 de abril de 2026
Opinião espontânea
Resposta da OKA - Knutsford
Dear Lucy
Thank you for your lovely feedback. We’re delighted to hear about your experience in our Knutsford store, and we’ll be sure to pass your kind words on to the team.
We really appreciate your support and hope to welcome you back again soon.
Kind regards,
OKA
Oka Knutsford is fantastic
It’s always a brilliant experience in Oka Knutsford the staff are fantastic, so friendly and helpful. Louise served me yesterday and she’s so good ❤️
18 de abril de 2026
Opinião espontânea
Resposta da OKA - Knutsford
Dear Viv,
Thank you for your lovely feedback. We’re delighted to hear about your experience in our Knutsford store, and we’ll be sure to pass your kind words on to Louise and the team.
It’s always great to hear from returning customers, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Great experience from start to finish…
Great experience from start to finish also got a call from the shop (knutsford) to check if my delivery had arrived so yes a great experience
2 de abril de 2026
Resposta da OKA - Knutsford
Dear Cheryl
We're so happy to hear you had a great experience with our Knutsford team, and are pleased to hear that everything went smoothly with your delivery.
We hope that you are happy with your purchase and thank you for sharing your feedback.
Kind regards
OKA
Standard Lamp
I recently purchased a standard lamp plus shade from OKA in Knutsford, East Cheshire. Their assistant Louise was incredibly helpful and kind. Being disabled she brought my purchases to my car. I can’t recommend them highly enough.
1 de abril de 2026
Resposta da OKA - Knutsford
Dear Didee,
Thank you so much for your kind feedback. We’re delighted to hear about your experience in our Knutsford store, and we’ll be sure to pass your lovely words on to Louise and the team.
It’s wonderful to know you felt so well supported during your visit, and we truly appreciate you taking the time to share your experience. We hope to welcome you back again soon.
Kind regards,
OKA
Beautiful furniture
Beautiful furniture, informed and sensitive advice, helpful and efficient delivery and returns process
1 de abril de 2026
Resposta da OKA - Knutsford
Dear CalAlt
We're happy to hear that the team in Knutsford provided such wonderful assistance and advice during your recent visit, and we are thrilled that you found our furniture beautiful.
We appreciate you sharing your feedback and hope that you will visit us again.
Kind regards
OKA
Great service (as usual)
I ordered some items in the sale which needed picking up from the Knutsford shop.
Great service from Amanda as usual who also located me an item I had missed .
Always a nice experience visiting the Knutsford shop.
11 de abril de 2026
Resposta da OKA - Knutsford
Dear Customer,
Thank you for your kind feedback. We’re so pleased to hear about your experience in our Knutsford store, and we’ll be sure to pass your comments on to Amanda and the team.
It’s always lovely to hear from returning customers, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Resposta da OKA - Knutsford
Dear Penelope,
Thank you for your kind review. We’re so pleased to hear about your visit to our Knutsford store, and we’ll be sure to pass your feedback on to the team.
We hope to welcome you back again soon.
Kind regards,
OKA
We were buying lamps for the bedroom
We were buying lamps for the bedroom. Ellie was our sales representative and she went over and above searching for two lamps that were identical and we were happy with.
1 de abril de 2026
Opinião espontânea
Resposta da OKA - Knutsford
Dear Customer,
Thank you for your lovely feedback. We’re delighted to hear about your experience in our Knutsford store, and we’ll be sure to pass your kind words on to Ellie and the team.
We hope your new lamps look perfect in your bedroom and look forward to welcoming you back again soon.
Kind regards,
OKA
Exceptional Service
A delightful young lady Ellie served me today. She was very helpful finding all the products I wanted. She took care unwrapping and checking every item for me and I didn’t feel under pressure to rush. She specifically checked an item that was reduced so I received the discount and final helped me to carry all my bags to the car. What super customer service often hard to find these days. Thank you Ellie. J Carr
10 de abril de 2026
Opinião espontânea
Resposta da OKA - Knutsford
Dear Jacqui,
Thank you so much for your lovely feedback. We’re delighted to hear about your experience in our Knutsford store, and we’ll be sure to pass your kind words on to Ellie and the team.
It’s wonderful to know you felt so well looked after, and we hope to welcome you back again soon.
Kind regards,
OKA
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