Olavita Opiniões 

Resposta da Olavita

Há 17 horas

Thank you, Alana, for sharing your experience! We're delighted to hear that Mark was able to step in, understand your needs, and find a better solution for you. We’ll be sure to share your kind words with him. He’ll be thrilled to know he made such a positive difference. We truly appreciate your feedback!

Warm regards,
The Olavita Team 💛

Resposta da Olavita

Há 2 dias

Thank you, Diane, for sharing your experience. We're glad our team was able to process your cancellation and refund promptly. We also appreciate your feedback regarding the final purchase details, as transparency throughout the checkout process is important to us. Thank you for recognizing our commitment to customer care!

Resposta da Olavita

Há 2 dias

Thank you, Susan, for your feedback. We're pleased to hear that Veronica responded promptly and assisted you with your concern. We understand you'll need a few days to see the final outcome, and we appreciate your patience. We'll be sure to share your kind words with Veronica!

Resposta da Olavita

Há 3 dias

Hi Catherine,

We’re sorry to hear about your disappointment and understand your frustration regarding the additional shipment.

We would like to clarify that your subscription has been canceled, so no further recurring orders will be generated. Regarding the additional order, we’re happy to review the transaction with you and discuss the possibility of a refund, including the applicable options and next steps.

We’re sorry if the subscription terms or follow-up communication were not clear at the time of purchase. We take your feedback seriously and would appreciate the opportunity to address your concerns directly.

Please reach out to our customer support team so we can assist you further.

Kind regards,
Olavita Customer Support Team

Resposta da Olavita

Há 3 dias

Thank you, Hanora, for your wonderful review! We’re delighted to hear that you’re so satisfied with your purchase and overall experience. Mark will be thrilled to know that his communication, professionalism, and attentive support made such a positive impression. We truly appreciate your recommendation and are grateful to have you as part of the Olavita community!

Warm regards,
The Olavita Team 💛

Resposta da Olavita

Há 3 dias

Hi Jeanette,

We’re sorry to hear about your experience. However, after checking our records, we’re unable to locate any orders with Olavita matching the amounts of **$49.95 or $79.95**.

It’s possible these charges are from a different company or website. Could you please double-check the merchant name on your bank statement and the website where the purchase was made? We recommend contacting the company associated with those charges directly to locate the correct order and obtain assistance.

Please note that our official website is https://olavitaskin.com.

We hope this helps clarify the situation.

Kind regards,
Olavita Customer Support Team

Resposta da Olavita

Há 6 dias

Thank you for sharing your experience! We're delighted Veronica was able to offer clear options and promptly take care of your request. It's wonderful to hear the process was smooth and easy, and that you felt well supported throughout. We'll be sure to pass along your kind words to Veronica. Thank you for choosing Olavita!

Resposta da Olavita

Há 6 dias

Thank you for your lovely feedback, Barbara! We're so glad Veronica handled your concern efficiently and took the time to explain everything clearly. We believe thoughtful communication is just as important as resolving an issue, and we're happy she delivered that experience. We'll be sure to share your appreciation with her!

Resposta da Olavita

6/11/2026

Thank you so much for your wonderful feedback! We're delighted to hear Mark took the time to listen to your concerns and find a solution that left you feeling valued and supported. Your kind words mean a lot, and we'll be sure to share your recognition with Mark. We're lucky to have him on our team!

Warm regards,
The Olavita Team 💛

Resposta da Olavita

6/11/2026

Hello Margherita,

Thank you for sharing your feedback. However, we would like to clarify an important point for anyone reading this review.

Olavita has no affiliation, partnership, or business relationship with Elovita or Elvabeauty. We have never operated under these names, nor have we changed our company name to any of them.

Unfortunately, it appears that another party may be using a name similar to ours, which can understandably cause confusion. We strongly advise customers to verify that they are purchasing directly from our official website, **olavitaskin.com**, to avoid potentially counterfeit or misrepresented products.

We take our brand reputation and customer trust seriously and do not want anyone to mistake another company's products or services for ours.

If your purchase was made through a different website, we encourage you to contact that seller directly to resolve the issue.

Kind regards,
Olavita Customer Support Team

Resposta da Olavita

6/11/2026

Thank you so much for your wonderful review, Sandy! We're thrilled to hear Frances took the time to understand your needs, carefully look into the situation, and find a solution that worked better for you. Providing genuine, personal, and thoughtful customer care is something we truly value. We'll be sure to share your kind words with Frances. She'll be delighted to know how much you appreciated her help!

Warm regards,
The Olavita Team 💛

Resposta da Olavita

6/11/2026

Hello Orit,

Thank you for your feedback. We would like to clarify that we have no record of this being an order placed directly with Olavita, and the experience you describe does not appear to relate to our business.

Unfortunately, there are websites and sellers using names or branding similar to ours, which may cause confusion. Please be careful when purchasing online and make sure you are ordering directly through our official website: **https://olavitaskin.com**.

Olavita is not responsible for orders placed through unrelated third-party websites. If you believe this review may have been posted against the wrong company, we kindly ask you to verify the seller's details.

Your online safety matters, and we encourage everyone to remain cautious of unauthorized sellers.

Kind regards,
Olavita Customer Support Team

Resposta da Olavita

6/11/2026

Thank you for your lovely feedback, Diane! We're delighted to hear Frances made your experience a positive one through her understanding, cooperation, and professionalism. We'll be sure to share your kind words with her. We're fortunate to have her on our team, and we truly appreciate your recognition!

Warm regards,
The Olavita Team 💛

Resposta da Olavita

3/11/2026

Thank you for your feedback, Tracy! We're delighted to hear Rich made your return process quick and hassle-free. We'll be sure to share your kind words with him. We appreciate you taking the time to recognize his support!

Warm regards,
The Olavita Team 💛

Resposta da Olavita

3/11/2026

Thank you for your kind words, Glynis! We're so pleased Veronica responded promptly and provided the service you deserved. We'll be sure to pass along your appreciation to her. Your feedback means a lot to our team!

Warm regards,
The Olavita Team 💛

Resposta da Olavita

3/11/2026

Thank you for your lovely feedback, Gay! We're delighted to hear Nicole was helpful and provided a positive experience. We'll be sure to share your appreciation with her. Thank you for choosing Olavita!

Warm regards,
The Olavita Team 💛

Resposta da Olavita

30/10/2026

Thank you so much for your wonderful feedback, Elaine! 💛 We're delighted to hear that Veronica responded so quickly and was able to resolve your issue. We'll be sure to share your kind words with her. Providing prompt, helpful, and caring support is what we strive for, and we're so glad you had such a positive experience!

Warm regards,
The Olavita Team 💛

Resposta da Olavita

29/10/2026

Thank you for your wonderful feedback, Shirley! 💙 We're glad Mark was able to help adjust your order to better suit your needs. We'll be sure to share your appreciation with him. It's always our goal to find a solution that works for our customers!

Resposta da Olavita

29/10/2026

Thank you for sharing your experience, Dianne! 💙 We're glad Veronica was able to assist with your cancellation and refund and provide reassurance about future charges. We'll be sure to pass along your kind words to her. We appreciate you giving us the opportunity to help!