We were out of contract with Virgin media,Fibre had been installed in our area,so we looked into Olilo to be our provider and I’m so glad we did. The service we have received from start to finish h... Ver mais
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Very quick to respond to queries Reasonable pricing for the more enthusiast/prosumer ISP Clear pricing structure - no nonsense large new customer discount Migration via OTS went smoothly Pr... Ver mais
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Olilo – internet without the bs. ⚡ We’re Olilo, a broadband & mobile provider for the UK & Ireland — built by geeks, for geeks. No contracts (unless you really want one) ✍️ No hidden fees No sneaky price hikes Just: MultiGig broadband that flies ⚡ Instant eSIMs — no plastic, no waiting 📲 Transparent pricing down to the penny 💸 Online-only support that actually helps 💬 We’re here to make the internet suck less — with proper speeds, nerdy perks, and zero faff. Try us. Rate us. Roast us. We’re listening. 👂
Informações de contacto
Reino Unido
- connect@olilo.co.uk
- olilo.co.uk
4,7
Excelente
140 opiniões
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Fantastic from day 1!
Seeing Olilo's website on the Openreach FTTP Supplier list, I was intrigued... and I'm glad to say it was the best decision I ever made. Just wow! My experience with Olilo is/was absolutely fantastic; from the first email, to my Openreach FTTP service going live, and afterwards too!
Olilo is the pinnacle of the ISP market. Both Liam and Aydan are fantastic gents and their customer service is second to none.
And for the many technical readers -- the routing is fantastic, and the latency across multiple sites in the UK is really solid, as are all the staff behind it. 100% recommended.
I can't fault a single thing. Thank you for completely smashing my expectations Olilo. I don't know any ISP that can top this. What a fantastic breath of fresh air!
28 de abril de 2026
Opinião espontânea
Resposta da Olilo
This is such an amazing review, thank you.
Really glad the whole journey from first contact to going live (and beyond) has been spot on - that’s exactly the experience we’re aiming to deliver. And the kind words about the team genuinely mean a lot to us :)
Love the shout on routing and latency too - we put a lot into that side, so it’s great to see it noticed.
Appreciate the recommendation and the support 🙌
- Aydan
Very straight forward ordering process
Very straight forward ordering process.
Emailed their customer support with technical queries and got solid answers.
Openreach pushed back the install by 2 weeks but thats not Olilo's fault, installation was very straight forward on the day and PPPoE details provided the day before to configure my own router.
Ideal for people who are IT or tech enthusiasts.
20 de março de 2026
Opinião espontânea
Resposta da Olilo
Really appreciate this, thank you.
Glad the ordering process was smooth and that the team could give you solid answers on the technical side. Shame about the bloody Openreach delay, but good to hear install day itself was straightforward and everything was ready to go.
Appreciate the kind words 🙌
- Aydan
The USP that has no comparison.
The USP was simple. The best, the fastest, the most transparent with impeccable support, infrastructure and a community second to none.
And they nailed everything.
Yes the price is abit more than legacy ISP’s. But you get personalised service. No CGNAT. Static IP. Sub 10ms ping 247, Support by seasoned IT nerds.
There is no single other ISP comparable.
Still waiting for the merch ….
25 de abril de 2026
Opinião espontânea
Resposta da Olilo
Really appreciate this, thank you.
Love that you’ve picked up on what we’re trying to do - solid performance, no nonsense, and proper support from people who actually get it.
And yeah… merch at olilostore.com!
Thanks for the support 🙌
- Aydan
This is the ISP you are looking for!
From ordering to activation to support, a rare and truly 5 star fabulous, friendly service all round. Speeds were exactly as described and performance was rock solid 24/7, everything you would expect from a techie orientated ISP!
Can’t recommend them enough, special shoutout to Aydan, James and all the team who work tirelessly to ensure you receive a positive customer service experience.
20 de abril de 2026
Opinião espontânea
Resposta da Olilo
Really appreciate you taking the time to write this - genuinely means a lot to all of us. We put a ton of effort into keeping things solid and actually being helpful (which sounds basic, but… yeah).
Glad the speeds and stability are doing exactly what they should be - that’s the goal every time.
And I’ll make sure James see this too 🙌
Always here if you need anything!
- Aydan
Decent Support albeit lackluster network
Support was good, but my overall experience with what I was getting was lacking. I moved on.
If you're in the north I'd probably look somewhere that serves you more locally.
11 de novembro de 2025
Opinião espontânea
Resposta da Olilo
Appreciate you leaving this - and yeah, fair take.
Just to be fully transparent, what you were seeing there lines up with some wider issues on the CityFibre national network up in Scotland at the time. That’s outside of our direct control, but it still impacts the experience you get, which obviously isn’t ideal.
On our side, we keep things as solid as possible (routing, capacity, support etc.), but when the underlying network has a wobble in a specific region, it can show through - especially further north.
Totally get your point about going with a more localised provider depending on location, and we’d always rather people are on a service that performs how they expect.
That said, things have been improving on that front, and we’re keeping a close eye on it.
Really appreciate the kind words about support though - that part we do fully own, and we’ll keep pushing to make that even better.
- Aydan
Built for Homelabbers
This is not your typical ISP, they're different from the mainstream ISP's, everything is in-house, there's no outsourcing of their customer services like they do with the big ISP's.
contacting them is simple, this can be achieved by either e-mail, online support tickets or even on Discord.
I joined Olilo in November 2025, mainly because of their dedication to homelabbers, geeks and those that, own their own equipment. Specifically their BYO router, No CGNAT, static IP address, and that they work with CityFibre.
I only have their Version 0.9 and someday hope to update it to V1.2 or to their V2.3.
I cannot recommend these enough, if you'e a homelabber, gamer or a geek who loves to tinker, these are the go to ISP.
26 de novembro de 2025
Opinião espontânea
Resposta da Olilo
You’ve pretty much nailed exactly what we’re trying to do. We built Olilo for people who actually care about their network - whether that’s homelabs, gaming, or just wanting proper control without all the usual ISP limitations.
No CGNAT, proper static IPs, bring-your-own kit, and just being able to talk to us like normal humans (email, tickets, Discord etc.) - it shouldn’t be rare, but somehow it is.
Also love that you’ve been with us since the early days :)
Really appreciate the recommendation, and glad it’s been a good fit for your setup. Always here if you wanna tweak, upgrade, or do something a bit cursed with your network!
- Aydan
Excellent ISP
Excellent ISP. Setup was quick an easy, the community is great to talk with and the connection has been rock solid.
17 de abril de 2026
Opinião espontânea
Resposta da Olilo
Love this - short, simple, and exactly what we aim for 🙌
Really glad the setup was smooth and everything’s been solid since. And yeah, the community is a big part of what makes this fun - it’s not just a connection, it’s a bunch of like-minded people all tinkering and helping each other out.
Appreciate you taking the time to leave this, means a lot 💙
- Aydan
Almost flawless service since the…
Almost flawless service since the get-go. Even during the founder's era, when we were all warned it might be bad, it wasn't. I'm not in a contract but I'm staying anyways. Thank you.
17 de abril de 2026
Opinião espontânea
Resposta da Olilo
This one honestly means a lot.
That early "founder era might be rough" warning was fair at the time - we were still building a lot of the core stuff - so hearing that it didn’t turn out like that for you is genuinely reassuring.
Also appreciate the trust in sticking around even without a contract. That’s probably the most honest signal you can get that things are working as they should.
We’ll keep pushing to make it even more solid going forward.
Thanks for being part of it 💙
- Aydan
Great experience from sign up to switch
Great experience from sign up to switch. I was already a CityFibre user so managed to skip the installation part of the process. I was kept up to date on the progress of the switch and all my questions were answered super quickly. Communication is great and just no nonsense.
16 de dezembro de 2025
Opinião espontânea
Resposta da Olilo
This is exactly the kind of experience we want people to have, so really appreciate you sharing this 🙌
Glad the switch process felt smooth and that you didn’t get stuck in any of the usual ISP chaos. If you were already on CityFibre it definitely helps speed things up, but keeping everything clear and updated on our side is still something we try to be really on top of.
And yeah - ""no nonsense" is basically the vibe we’re aiming for. Just straight answers, quick comms, and getting stuff done properly.
Appreciate you choosing us 💙
- Aydan
Blame Aydan
Love em, proper hang out for similar minded tech nerds. Staff are friendly, always on hand to help out (Discord) and care about getting the best out of the connection you have. Its never a case of a scripted call centre operative who says "the computer says no, have your turned it off and on again".
they are a small ISP but from small acorns......
PS I was a Zen customer for over a decade, the difference in support and caring about your customers IS night and day.
14 de abril de 2026
Opinião espontânea
Resposta da Olilo
"Blame Aydan" I’ll take that one!
Seriously though, really appreciate this - it sums up exactly what we’re going for. No scripts, no "computer says no", just actual humans who care about getting your connection working how it should.
Glad you’re enjoying the Discord side of things too - that’s where a lot of the magic happens tbh.
And yeah… going from Zen to us is a big statement, especially after that long, so that genuinely means a lot.
We’re still small, but we’ve got big plans - appreciate you being along for the ride 🙌
- Aydan
This company keeps promises
This company keeps promises, has extremly quick customer service, and delivers reliable internet access. What more can you ask for.
I'm on a 900mbps service right now, through Openreach and it's been the most stable connection I've had, and we have many devices connected (wired where possible, but also wireless) using my own router and wireless access points.
12 de abril de 2026
Opinião espontânea
Resposta da Olilo
Thank you for the fantastic review! Keeping our promises and delivering a reliable service is at the heart of what we do, so it's great to hear that's your experience.
Sounds like you've got a solid setup with your own router and access points - love to see it! Glad the 900mb connection is holding up nicely across all your devices.
If you ever need anything, we're always here. Thanks for choosing Olilo!
- Aydan
Proper Broadband
I switched from Sky to Olilo on the 900mb Prosumer using the OTS service and it was seamless. I contacted support via email for login details and they responded within 15mins. Fantastic product that I cannot recommend highly enough.
10 de abril de 2026
Opinião espontânea
Resposta da Olilo
Thank you for the brilliant review!
Glad the switch from Sky was seamless - that's exactly the experience we're going for. Love the title too,
"Proper Broadband" - we might have to steal that! If you ever need anything, we're always just a message away. Enjoy the 900mb!
- Aydan
Easiest signup and install
Easiest signup and install. 6 months in, not a single issue. Great service and quick to respond to questions.
9 de abril de 2026
Opinião espontânea
Resposta da Olilo
Thank you - short, sweet and exactly what we love to hear! Six months without a single issue is what we aim for, and we're glad we're delivering on that. If you ever need anything, we're always here. Thanks for choosing Olilo!
- Aydan
The team at Olilo have been great
The team at Olilo have been great, they are good fun, and interact with the community alot, if you have issues they are more then helpful and happy to support regardless if the issue is on your Configuration or on there end, they have gone above and beyond to support there customers and the discord is great!
8 de abril de 2026
Opinião espontânea
Resposta da Olilo
Thank you so much - this really means a lot to us!
We love our community and the Discord is honestly one of our favourite parts of running Olilo. At the end of the day, we're all enthusiasts ourselves, so helping out with any issue - whether it's on our side or yours - is what we're here for.
Thanks for being part of the community, and we're glad to have you on board!
- Aydan
Really easy and no fuss experience
Really easy and no fuss experience in getting set up with Olilo! Aydan booked in the starting date right away (for a completely new Openreach ONT & connection no less) and everything was ready on the day! When it turned out that the fibre was damaged they booked in an engineer right away who came and fixed up the fibre connection. I got the PPP credentials via email a few days before and once the fibre was fixed up everything just worked.
Latency is excellent, IPv6 worked (after a bit of extra static IPv6 configuration, thanks to Openreach's quirks), pppd can just connect, 1508 MTU just works, and I couldn't be happier
8 de março de 2026
Opinião espontânea
Resposta da Olilo
Thank you for such a thorough review - it's great to hear everything came together smoothly!
Sorry about the fibre hiccup, but we're glad the engineer got it sorted quickly and that you've been plain sailing since.
It's always nice to hear from customers who really put their connection through its paces. Glad the latency, IPv6 and MTU are all ticking the right boxes. If you ever need anything, we're just a message away!
- Aydan
Excellent service and support team
Excellent service and support team. Hope they stay this good as they grow!
4 de abril de 2026
Opinião espontânea
Resposta da Olilo
Thank you for the kind words - we really appreciate it!
Maintaining the same level of service as we grow is something we're deeply committed to. No matter how big we get, looking after our customers will always come first. We're glad to have you on board!
- Aydan
Great service and support
Really impressed with Olilo so far. The connection is fast, stable and just works.
The best part is the support — their Discord helpline is amazing, quick and easy to deal with. I also tried email once (not because anything was wrong, just wanted a bit of help), and Liam was very helpful.
Its great to deal with an ISP that actually cares about its customers.
4 de abril de 2026
Opinião espontânea
Resposta da Olilo
Thank you! "Fast, stable, and just works" - that's the dream for any ISP. Glad we're delivering on it.
Liam will appreciate the shout-out too. Whether it's Discord or email, we want the experience to be the same - quick, helpful, and human. Thanks for the kind words!
- Aydan
Above and beyond!
There’s no better test of a company’s ability to deliver than a one month rolling contract - if you’re not happy you can just cancel and move on. I’ve been with them 6 months already and I won’t be cancelling any time soon.
The connection is perfect. Blazing fast. The installation was efficient, on time and the city fibre team went above and beyond to get the cable to my comms cabinet, which isn’t the easiest place to get to.
And there’s the support. Helpful, fast and even got me back up and running after an issue that turned out to be a stray static route on my own router - totally my fault but they were only too happy to help!
Can’t recommend Olilo highly enough!
28 de novembro de 2025
Opinião espontânea
Resposta da Olilo
Thank you! You've put it perfectly - a rolling monthly contract is the ultimate accountability. If we're not delivering, you leave. Six months in and no plans to cancel? That's the best feedback we could ask for.
Glad the CityFibre team got the installation done despite the tricky cabinet location, and that we could track down that stray static route for you. Even when it's not our issue, we'd rather help you fix it than leave you stuck.
Really appreciate the recommendation!
- Aydan
Very pleased customer zooming at 1.6Gbps!
I have been a customer for a few months now and I have to say my experience has been outstanding. I like to think of Olilo as a Andrews and Arnold for the 21st century. The service is fast, never dropping below my subscribed rate of 1.6Gbps. Support is always available though I've not had any Openreach related issues to deal with yet. I'm treated in the way the website bills their service for - i.e. for technical folks.
Thank you Olilo, keep up the good work.
3 de abril de 2026
Opinião espontânea
Resposta da Olilo
Andrews & Arnold for the 21st century - that's a huge compliment and one we don't take lightly. A&A set a real standard for technical ISPs, and to be mentioned in the same breath means a lot.
Glad the 1.6 gig connection is holding steady and the experience has matched what we promise on the website. No fluff, just proper internet for people who know what they want.
Thanks for the kind words, and we'll definitely keep it up!
- Aydan
Stable, low latency and uneventful
I have been a customer for approximately six months. Their service has been exactly what you want from an ISP - uneventful.
Stable connection, good latency and decent speeds.
I've had no need to contact support, as there have been no service issues.
3 de abril de 2026
Opinião espontânea
Resposta da Olilo
Thank you! Six months with no need to contact support is exactly the experience we aim for. Boring broadband is the best broadband. We're here if that ever changes, but hopefully it stays uneventful for a long time yet!
- Aydan
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