Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We were out of contract with Virgin media,Fibre had been installed in our area,so we looked into Olilo to be our provider and I’m so glad we did. The service we have received from start to finish h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

well, I had my first PON red alarm light, messed about, turned stuff on/off. Got grumpy emailed support, as the robot reply came back with an auto reply, the service was restored, spooky or efficient,... Ver mais

Classificada 5 em 5 estrelas

1.6/0.1 Gbps service - been smooth, getting around 1.7/0.1Gbps. Very reliable. Fair pricing. Customer service is friendly and helpful. At first they were responding very quickly, but as time went... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very quick to respond to queries Reasonable pricing for the more enthusiast/prosumer ISP Clear pricing structure - no nonsense large new customer discount Migration via OTS went smoothly Pr... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Operadora de telecomunicações

Escrito pela empresa

Olilo – internet without the bs. ⚡ We’re Olilo, a broadband & mobile provider for the UK & Ireland — built by geeks, for geeks. No contracts (unless you really want one) ✍️ No hidden fees No sneaky price hikes Just: MultiGig broadband that flies ⚡ Instant eSIMs — no plastic, no waiting 📲 Transparent pricing down to the penny 💸 Online-only support that actually helps 💬 We’re here to make the internet suck less — with proper speeds, nerdy perks, and zero faff. Try us. Rate us. Roast us. We’re listening. 👂


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

140 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(140)

117 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Don't hesitate, just switch!

Previously with Vodafone, where their support was terrible. I contacted Olilo last week, and after speaking with Aydan he answered all my questions super-fast! The switch took only 3 days to complete, and I'm getting the fastest speeds from my package already, along with a much lower ping!

They have a community Discord where everyone I've interacted has been helpful, funny and friendly. If you're a techy person, this is the ISP for you, but don't let that statement deter you away if you're not techy as it's for everyone.

Keep the fast support and network optimizations going as you are, and this is an ISP that is going to keep on growing!

19 de agosto de 2025
Opinião espontânea
logótipo da Olilo

Resposta da Olilo

Hey Shaun 👋

Thanks a ton for the amazing feedback. We’re so glad the switch was smooth and that Aydan got you sorted quickly. It’s great to hear you’re seeing the full speed and enjoying the Discord crew too, they’re a brilliant bunch. We’ll keep the network flying and the support sharp. Appreciate you being part of the Olilo family 🎉

Liam ⚡

Classificada 5 em 5 estrelas

A huge improvement from my last ISP...

After months of frustration with my last ISP, especially since February when the connection started becoming unreliable. I decided to make the switch to Olilo and it’s one of the best decisions I’ve made.

From day one, the difference has been night and day. My ping is consistently low, the connection is stable, the static IP doesn’t change, and I’ve had zero downtime since joining.

Despite Olilo being a fairly new provider, it was well worth taking the dive. Not only has the service been rock solid, but the Discord community is full of likeminded, friendly people who are always willing to help not just with broadband issues, but with tech in general. It’s a refreshing change to feel part of a community that genuinely wants to help each other out.

If you're tired of instability and poor support from other providers, Olilo is a breath of fresh air.

9 de julho de 2025
logótipo da Olilo

Resposta da Olilo

Hey name buddy! 👋😂

That’s brilliant to hear. Reliability and low latency are exactly what we set out to deliver, so it’s great to know you’re seeing that difference straight away. We love how our community helps each other out too, that’s the heart of what makes Olilo special.

Thanks for being part of Olilo ⚡
Liam

Classificada 5 em 5 estrelas

Low latency internet at a good price.

Low latency internet. Went from 23ms on Virgin Media to 8ms in COD. Good speeds at a good price.

9 de julho de 2025
Opinião espontânea
logótipo da Olilo

Resposta da Olilo

Hey Moshin
👋
Now that’s what we like to hear. Swapping Virgin’s 23 ms for an 8 ms headshot in COD sounds like the kind of upgrade worth bragging about. Enjoy the speed, the ping and the sweet taste of freedom from traffic shaping.

Thanks for being part of Olilo ⚡
Liam

Classificada 5 em 5 estrelas

Just switched to Olilo today

Just switched to Olilo today and I made the right choice, the staff are great very helpful and always on hand if you have any issues, I had a slight problem but it was on my side not theirs Aydan was on the phone straight away trying to talk me through it and sort it out, in a matter of minutes I was connected. Ping is very low and getting super fast download and upload speeds as advertised.

25 de junho de 2025
Opinião espontânea
logótipo da Olilo

Resposta da Olilo

Hey Craig 👋

Really appreciate that. Great to hear the setup went smoothly and that Aydan got you connected in no time. Low ping and full speed from day one is exactly how we like it!

Thanks for being part of Olilo ⚡
Liam

Classificada 5 em 5 estrelas

Fast, informative switch over with no issues

Switching from another provider was quick and easy, all sales and onboarding emails where clear and informative.

Speeds after the switch are fast and exactly as sold and haven't seen any increases in latency throughout the day. ipv6 works out of the box (unlike my previous supplier)

100% would recommend

13 de junho de 2025
Opinião espontânea
logótipo da Olilo

Resposta da Olilo

Hey Shane 👋

That’s brilliant to hear. Smooth switch, clear comms and IPv6 working right away, that’s how it should be. Glad you’re seeing the full speed and low latency too.

Appreciate the recommendation, it really means a lot.

Thanks for being part of Olilo ⚡
Liam

Classificada 5 em 5 estrelas

Hassle free

Hassle free, OTS switch from my previous provider was seamless. Olilo just works right out the box, full speed whatever time of the day you speedtest, none of this peak time latency increase like other providers.

11 de junho de 2025
Opinião espontânea
logótipo da Olilo

Resposta da Olilo

Hey Craig 👋

Love hearing that. Seamless switch, full speed and no peak time slowdown, that’s exactly how we built Olilo to run. Glad the move was hassle free and everything worked straight out of the box.

Thanks for being part of Olilo ⚡
Liam

Classificada 5 em 5 estrelas

It just works, and fast

Having moved over from an alternate ISP the switch was smooth and live when they said it would be (One Touch Switch).

Speeds have been spot on and questions answered promptly.... It just works.

30 de maio de 2025
Opinião espontânea
logótipo da Olilo

Resposta da Olilo

Hey! 👋
That’s great to hear. Smooth switch, fast speeds and everything working right away. Glad the experience matched what we promised.

Thanks for being part of Olilo ⚡
Liam

Classificada 5 em 5 estrelas

Superb service and support

Superb service and support. Seamless switch over from my previous ISP. Speeds are as advertised and my ping has never been so low. So glad I found Olilo when hunting for a new ISP - hard work and research paid off!

30 de maio de 2025
Opinião espontânea
logótipo da Olilo

Resposta da Olilo

Hey Chris!

Love hearing that. Sounds like the research definitely paid off. Seamless switch, proper speeds and low ping are exactly what we aim for every time.

Glad you found us and even happier you’re enjoying it.

Thanks for being part of Olilo ⚡
Liam

Classificada 5 em 5 estrelas

A very smooth switch to Olilo from…

A very smooth switch to Olilo from iDNET. Exceptional customer service, brilliant speeds and a network that actually performs. Aydan was amazing to deal with. I couldn’t be happier with my decision to switch. Truly built for real geeks. 10/10.

24 de maio de 2025
logótipo da Olilo

Resposta da Olilo

Hey Ben 👋

That’s fantastic to hear. We’re thrilled the switch from iDNET went smoothly and that everything’s performing just as it should. Aydun... will be buzzing to hear your feedback too. Thanks for recognising what we’re building for the geek crowd, that means a lot.

Thanks for being part of Olilo ⚡
Liam

Classificada 5 em 5 estrelas

Top-notch ISP with a real human touch

Top-notch ISP with a real human touch. No call center nonsense – just smart folks who get it. After a terrible experience with my previous provider, I'm honestly surprised (in a good way!) at the level of service I’m getting for this price. Super happy so far!!!

8 de maio de 2025
Opinião espontânea
logótipo da Olilo

Resposta da Olilo

Hey Adam 👋

That’s awesome to hear. We’ll take “smart folks who get it” any day. We’re glad you made the jump and that the service has been such a pleasant surprise after the last provider. Appreciate the kind words and the trust.

Thanks for being part of Olilo ⚡
Liam

Classificada 5 em 5 estrelas

The CEO is Ginger, but otherwise all ok

Great company, great service, great price, no contract. What more could you ask for ?

I did an OTS (One touch switch) from my previous provider, I was connected quickly and when they said I would be, and i've had zero issues since.

12 de maio de 2025
Opinião espontânea
logótipo da Olilo

Resposta da Olilo

👀😂

Guilty as charged, I am very much the ginger CEO in question 😁

Delighted the switch went smoothly and that everything’s working perfectly.

Appreciate the laugh and the love for Olilo.

Thanks for being part of Olilo ⚡
Liam

Classificada 5 em 5 estrelas

Olilo - a brand new, no BS ISP

What can I say? Olilo are a an ISP who have a no BS approach - no contracts, fast speeds, low latency, built by techs who really know their stuff.

Migrated across to them within 48 hours of signing up and straight away got 2gig down and 1gig up (the max for my line on CityFibre) and average a 3ms ping.

The Olilo community is also fantastic - some really enthusiastic techies who are always happy to help. Even the owners of the ISP are extremely active in there practically offering 24/7 support (I swear they never sleep!)

All in all, a brilliant ISP, who do genuinely care about their customers, take suggestions on board and am excited to see them grow and the direction they go in with their services.

18 de maio de 2025
Opinião espontânea
logótipo da Olilo

Resposta da Olilo

Hey!👋

This absolutely made my day. You’ve summed up everything we’re trying to build here. Fast, honest internet made by people who actually care (and yeah, sleep is definitely optional around here). We’re thrilled you’re seeing the performance and feeling part of the community too.

Thanks for being part of Olilo ⚡
Liam

Classificada 5 em 5 estrelas

Great experience. What are you waiting for?

Great experience. Did one touch switch from my previous provider. Engineer arrived on time and swapped over my ONT with City Fibre to give me access to those extra speeds. Online within minutes. Had some issues accessing certain sites and Olilo spent all evening troubleshooting with me. Turned out to be an issue with my equipment and not the Olilo service. Can’t fault the support and customer service. Blazing fast, no issues, happy household. 1000% recommended. Olilo is going to change the face of super fast broadband.

9 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Quite literally the best.

Quite literally the best.

Olilo is an ISP with a true passion for the technology behind them. They are fully transparent, helpful and so performant it's insane. I could not recommend them more if I tried.

8 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Start switching! 🚀

The move from another ISP to Olilo was so incredibly smooth it makes me want to switch to them a few more times 😆

They've taken advantage of OTS or 'One touch switch' and executed it flawlessly. I was up and running bright and early on the switch day, compare that to the 4-days I went without internet when I moved from one ISP to another in early 2024; needless to say I was not a happy bunny.

At any rate, Olilo has been great in the first couple of days, with friendly staff and a growing community of like-minded folks.

5 de maio de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais