One of the better survey sites as surveys are quick & easy to complete. I had a issue recently where a survey has been closed by the owner but it was still showing on my to do list 1 year on! I em... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I love this site. Quick and easy surveys which mount up very quickly and any issues are dealt with quickly by customer services. Would definitely recommend.
It took a lot of time to complete the first set of polls to receive £20 credit to my account. I was unable to credit money into account on first 2 attempts but after emailing Rachel at customer servi... Ver mais
A empresa respondeu
I find OnePoll the best survey site by far. Issues are dealt with by Rachel swiftly and efficiently and recently I had extra points added to compensate for any inconvenience. They are the only surv... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
OnePoll is an international market research agency. We do the research that powers news headlines for media outlets, helps global brands create impact and gives a wide range of organisations the intelligence they need to develop and grow. What we do matters and our panel community is at the heart of it all! Being a panel member is simple, complete a survey, earn points and use your views to inspire change. Joining couldn't be easier, just sign-up at https://onepoll.com using our quick and simple process and you could start earning today. To make things even easier, why not download the OnePoll app from the Apple Appstore or Google Play.
Informações de contacto
Reino Unido
- members@onepoll.com
- onepoll.com
4,4
Excelente
1 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Had a problem logging on to account
Had a problem logging on to account. Droped an email to customer service who were not only quick to respond but very helpful. All resolved within 24 hours, great service and a good web site.
9 de março de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Really pleased we can respond so quickly
Quick reply
12 de março de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Thank you for your help with our research
Reclaiming Lost Points
I had 2,073 points so decided to redeem 2,000 of them for £20.00 by BACS this morning - Before I could complete my bank details my mobile went off and on logging on again the points had disappeared.
I contacted One Poll and Rachel Knight from Customer Services replied quickly stating she had restored the 2,000 points, with other instructions on how to claim without issues. I reclaimed the reward with success.
Excellent service
11 de março de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. We do our utmost to prevent problems occurring but if they do we will always do our very best to get them sorted out quickly.
Well worth you joining
Been with OnePoll for years, surveys are quick and easy. Recently needed to contact support - Rachel was fab , responded quickly and helped solve my problem. She was friendly and it was reassuring knowing that there is a human on the other end of my email rather than an AI chatbot!
11 de março de 2026
Opinião espontânea
Resposta da OnePoll
Thanks for your review. All our customer support members are real life humans and will always do whatever it takes to help our members.
I'm delighted with the help I received…
I'm delighted with the help I received from customer service recently. I was having difficulty logging in, so I emailed for help. The response arrived quickly, and their helpful suggestions (clear cache and so on) solved the problem. The surveys are interesting and fun to complete, and payments are straightforward.
11 de março de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Occasionally problems occur but when they do we always do our utmost to solve and respond as quickly as possible.
I have used OnePoll for several years…
I have used OnePoll for several years and always love how easy it is to earn money while answering small surveys.
I recently had a small problem and Ratchel sorted me out quickly and easily as usual. Great site
10 de março de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Thank you for your help with our research
Very happy with the prompt response to…
Very happy with the prompt response to my email and the how quickly my problem was dealt with.
A big thank you to Onepoll.
9 de março de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Responding promptly to queries is very important to us as we know how valuable our members time is. Great we could help so quickly
I had an issue over a survey payment
I had an issue over a survey payment, which was quickly sorted after the weekend. Always fun and a great variety of survey subjects on offer
8 de março de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Great we could help so quickly and thank you for your help with our research
Rachel sent me an email asking for…
Rachel sent me an email asking for email address attached to my one poll account. And I sent this, knowing she would look into it for me. In the meantime I checked my bank a/c again, and realised I hadn't scrolled down far enough for my reward, as this was the query. Very quick to respond, so big thanks to you
5 de março de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. We value our members' time so responding quickly is very important to us.
I recently reached out to Rachel knight…
I recently reached out to Rachel knight relating my account login issues and she gave me an Idea that worked. Thanks Rachel knight, I love you so much.
25 de fevereiro de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Great that we were able to help so quickly
abroad
Been abroad to escape a wet England and could not seem to pick up surveys.
Rachel was very helpful explaining why only work when actually in UK and making sure did not have any problems
2 de fevereiro de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Totally understand the need to get away and thank you for trying to give your views whilst away. However if we see access from an IP address outside of the UK it may result in the account being clocked as it is a possible sign of fraud. Thanks for your help with our research
Helpful team members with a new query
25 de fevereiro de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. We do our best to provide the highest levels of customer service as we know how important our members time is.
Highly recommend OnePoll
I have been a member of OnePoll for several years, and enjoy completing their short surveys, as they are clear and straightforward to do. Points soon add up, and you can claim rewards at £20. Payment is quickly sent by either BACS or Paypal.
If you do their short daily polls, there is also the chance of winning 1000 points, which I have been lucky enough to win. Hghly recommended.
23 de fevereiro de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. People seem to love our daily polls and congratulations on winning. Thank you for your help with our research
Great app and customer service
Great app. Easy to use with quick and interesting surveys. Fun side hustle. Great customer service when queries raised.
19 de fevereiro de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Thank you for your help with our research
Quick and easy to rack up rewards
I have really enjoyed using OnePoll and find the rewards rack up quickly/ easy to access. I have had a recent issue with being locked out of my account, but this seems to have been resolved quickly.
18 de fevereiro de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Great that we could sort things out so quickly
Blocked and asking for a photo, scamming!
Was going well and they decided to block my account after I earned £20 (2000 points) for the 4th time and not reward me, I'm waiting for your email. Emailed to say we can't give you your money, stay away from them. They clearly are using personal information for other reasons
I've been receiving rewards from them for a few months and guess what they want my photo and me next to my id what a joke.
I want my money for the surveys I took gor months, stay away from these scammers
18 de fevereiro de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. If we requested ID to verify some information on the account then our data quality procedures must have detected inconsistencies that needed to be checked. Whilst you are within your rights not to provide this level of validation, we value the quality of our data so the account will remain closed.
Great Survey Site & Helpful Staff
I have been a OnePoll member for over 10 years and have never had any major problems. When I have needed to contact them, they have replied promptly. Just recently I emailed regarding redeeming points and Rachel replied & helped resolve my query.
16 de fevereiro de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. We are glad you like what we do. Thank you for your help with our research
I love the One Poll… Polls!
I've been enjoying One Poll for a few months now, and I love taking part in the One Poll surveys.
Hey, they've even made me realise things about MYSELF whilst completing the many, varied subjects covered.
VERY fair and tailored questions, depending on my previous answers too - and I've noticed the polls are fully diversity-friendly. Oh, did I mention that they pay you too?Thanks One Poll. Especially Rachel who was on hand whenever I had a query (VERY quickly dealt with too. They're the best!
13 de fevereiro de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your wonderful review. So pleased that you love being part of OnePoll. Thank you for your help with our research
Great company and customer service…
Great company and customer service where my queries were answered rapidly
10 de fevereiro de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Really pleased to have you as a member
The best survey site in town great to…
The best survey site in town great to make some extra ££££ and great customer service very fast and friendly and understanding thanks Rachel
6 de fevereiro de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Thank you for your help with our research
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.