One of the better survey sites as surveys are quick & easy to complete. I had a issue recently where a survey has been closed by the owner but it was still showing on my to do list 1 year on! I em... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I love this site. Quick and easy surveys which mount up very quickly and any issues are dealt with quickly by customer services. Would definitely recommend.
It took a lot of time to complete the first set of polls to receive £20 credit to my account. I was unable to credit money into account on first 2 attempts but after emailing Rachel at customer servi... Ver mais
A empresa respondeu
I find OnePoll the best survey site by far. Issues are dealt with by Rachel swiftly and efficiently and recently I had extra points added to compensate for any inconvenience. They are the only surv... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
OnePoll is an international market research agency. We do the research that powers news headlines for media outlets, helps global brands create impact and gives a wide range of organisations the intelligence they need to develop and grow. What we do matters and our panel community is at the heart of it all! Being a panel member is simple, complete a survey, earn points and use your views to inspire change. Joining couldn't be easier, just sign-up at https://onepoll.com using our quick and simple process and you could start earning today. To make things even easier, why not download the OnePoll app from the Apple Appstore or Google Play.
Informações de contacto
Reino Unido
- members@onepoll.com
- onepoll.com
4,4
Excelente
1 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Banned without a reason
They waited several days until after my very first redemption request to deny it without any explanation, simply sending me an email telling me that it had been denied, and then they banned my account without telling me. So really they just scammed some free labour out of me. Wouldn't recommend signing up.
4 de fevereiro de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. We have lots of quality checks in place to ensure that our data is of the highest quality. Clearly you have fallen foul of them. If you contact members@onepoll.com they will tell you why your account was blocked and offer ways to reinstate the account.
Excellent customer service by Rachel
Excellent customer service by Rachel, deals with your queries and questions very promptly and efficiently.
30 de janeiro de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. We value our members time so great customer service is very important to us.
Rachel was very helpful in reinstating…
Rachel was very helpful in reinstating my account. Very considerate.Thank you
30 de janeiro de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Great that we were able to help so effectively
Emailed with a redemption…
Emailed with a redemption problem,received a reply from Rachel very quickly solving the issue,excelleny customer service
28 de janeiro de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Great that we could sort the issue so quickly.
I was trying to access a survey
I was trying to access a survey, when my account was blocked. I contacted Rachel at OnePoll who explained that my IP address showed me out of the UK. I had made the mistake of not disconnecting my VPN which showed me out of the UK.
After contact and explaining the mistake my account was promptly restored.
I rarely need to contact admin, payments are processed quickly so I have no complaints. On the rare occasions I have contacted them, Rachel has dealt with any query, promptly and politely.
27 de janeiro de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. We have many quality measures in place to ensure that our data is of the highest quality. One of this is IP address which if it isnt in the UK will result in further investigation. Glad we could sort it so quickly
Rubbish.
Rubbish.
Useless site that suddenly decides to permanently block your account after numerous years, giving fake and vague reasons, demands you send sensitive info/ID then gives snotty replies to valid reviews.
Disgusting company, avoid at all costs
21 de março de 2025
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Accounts are only blocked if we suspect suspicious activity. We have the highest data quality standards and if such activity occurs we will put the account on hold pending investigation. This may involve PhotoID being requested. You are totally within your rights not to supply it but without some element of validation the account will not be reopened.
Extremely quick and helpful customer service!…
Extremely quick and helpful customer service! Excellent site to answer surveys quickly and accumulate points to transfer to cash!
27 de janeiro de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Thank you for your help with our research
Prompt, helpful and friendly
I contacted One Poll because a couple of survey links seemed to be broken. I received a reply very soon afterwards, explaining the problem and putting it right on my account. So helpful and friendly. Thank you.
20 de janeiro de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Great we could help so quickly
Top Class customer service.
Top Class customer service.
I had a small and niche query and Rachel was incredibly quick at responnding and giving an honest and helpful answer.
Customer service is never robotic, but always personalised and friendly.
The payout threshold is £20 and is reached quickly via the short surveys.
i would recommend OnePoll 100%
20 de janeiro de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Thank you for your help with our research
Excellent customer service
Excellent customer service. Always sort out any issues, without fuss. Thank you 😊
15 de janeiro de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Our members time is important to us so we do our utmost to sort issues as quickly as possible
Brilliant customer service
I’ve been a member of One Poll for some years. I like their short straightforward frequent polls.
Recently I had a payment rejected, which One Poll informed me about and told me to get in touch with Customer Service. I did, and the problem was explained and sorted within 24 hours.
Thank you One Poll!
14 de janeiro de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. If issues do occur it is very important to us to sort them out quickly as it seems we have done here.
Exemplary customer service
On every occasion I've contacted OnePoll their response has been prompt, effective and always positive - and this time was as I've come to expect . My email was responded to within hours and the (very) minor issue had been resolved .
Their customer service is superb .
14 de janeiro de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Great we could produce the level of customer service our members deserve
I email Rachel with an issue and it was…
I emailed Rachel with an issue and it was promptly explained and resolved. Excellent customer service
13 de janeiro de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Really pleased we could help so quickly and effectively, we value our members time to efficient customer service is very important to us
Had a minor issue with my account which…
Had a minor issue with my account which was rectified very quickly.
12 de janeiro de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Really pleased we could respond and sort it out so quickly
Rachel Knight is excellent
Rachel Knight is excellent, always prompt,friendly and supportive response when I have a query!
8 de janeiro de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Top class customer service is very important to us and it is great to hear that we are providing that
I requested my £20 payment before…
I requested my £20 payment before Christmas and in my account it showed as being processed. However when I try to log in today it says my account is blocked/unsubscribed.
Can you advise me why and are you going to honour my payment please?
6 de janeiro de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. I assume you have contacted members@onepoll.com for assistance. They would have explained what has happened with your account and suggested ways to resolve the situation. Without access to your account details we cannot help here but we have a number of data quality procedures that we follow to ensure that our data is of the highest quality
Dont ever use outside the UK
Have been a member for many years, recently unfortunately I tried to access website outside the UK and was blocked, the lovely Customer Service people kindly reinstated my account.
5 de janeiro de 2026
Opinião espontânea
Resposta da OnePoll
Thank you for your review. When issues occur we do our utmost to ensure they are sorted out quickly as we value our members time
Happy Days at OnePoll
What I really like is that generally the surveys are quick and easy to answer , perfect for when you have a few minutes to spare .
Prompt payouts and excellent customer service with particular note to Rachel Knight , many thanks again . Look forward to many more more surveys and payouts , keep up the good work , OnePoll
24 de dezembro de 2025
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Thank you for all your help with our research
Well done
One of the very best online research companies to work for. The customer services is excellent. Had a problem and it was sorted out first phone call. Thank you Rachel. Well done OnePoll.
30 de dezembro de 2025
Opinião espontânea
Resposta da OnePoll
Thank you for your review. We value our members and their time so it is very important to us to rectify any issues as quickly as possible like it seems we have here.
Redemption Mistake
Made a mistake redeeming my points, and they disappeared.
Emailed OnePoll late on 29th December and received a prompt reply the next morning from Rachel Knight, explaining that she had reinstated my points,and what to do next.
I was then able to redeem via my preferred method.
Very good customer support.
30 de dezembro de 2025
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Fantastic that we were able to help so quickly. Thank you for your help with our research
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.