Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

One of the better survey sites as surveys are quick & easy to complete. I had a issue recently where a survey has been closed by the owner but it was still showing on my to do list 1 year on! I em... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

It took a lot of time to complete the first set of polls to receive £20 credit to my account. I was unable to credit money into account on first 2 attempts but after emailing Rachel at customer servi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I love this site. Quick and easy surveys which mount up very quickly and any issues are dealt with quickly by customer services. Would definitely recommend.

A empresa respondeu

Classificada 5 em 5 estrelas

Great survey site, survey questions are on a wide variety of topics, and are short and interesting to complete. Rachel from customer services is always helpful and very quick to respond to any queries... Ver mais

Informações sobre a empresa

  1. Analista de mercado

Escrito pela empresa

OnePoll is an international market research agency. We do the research that powers news headlines for media outlets, helps global brands create impact and gives a wide range of organisations the intelligence they need to develop and grow. What we do matters and our panel community is at the heart of it all! Being a panel member is simple, complete a survey, earn points and use your views to inspire change. Joining couldn't be easier, just sign-up at https://onepoll.com using our quick and simple process and you could start earning today. To make things even easier, why not download the OnePoll app from the Apple Appstore or Google Play.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 96% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Avoid avoid avoid!

Avoid avoid avoid!! Do not use this company. After 18 days of carefully and honestly completing surveys i was nearing my cash out total. Then one morning I found my account had been blocked due to 'multiple answers from fraudulent accounts'. All my points were forfeited and my account was then deleted. They are just a mining exercise for personal information. Don't fall for it.

22 de maio de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Our checks showed that we have received multiple responses from the same IP address. This is one indicator of potentially fraudulent behaviour. We offered you the chance to send Photo ID to confirm your details but you were not willing to do this. Without this confirmation the account will remain closed. You were also not nearing your cash out point as you have only accrued 515 points towards a redemption threshold of 2000.

Classificada 5 em 5 estrelas

I had an issue of my own making…

I had an issue of my own making resulting in my account being blocked. I wrote to customer services explaining the situation and they reinstated my account within 24 hours.

20 de maio de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Great that we could sort the issue so quickly

Classificada 5 em 5 estrelas

Great Customer Service

Great response from Customer Services when I had a problem of my own making, when redeemed points. I was delighted with the quick resolution from One poll and can highly recommend them. It is great to be rewarded for giving your opinion.

19 de maio de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Happy we could help so quickly and effectively

Classificada 5 em 5 estrelas

Excellent customer service

I messed up my payment details, this was sorted out quickly, without any fuss to my complete satisfaction. It couldn’t have been done any better.

19 de maio de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Great that we were able to sort out the issue so quickly

Classificada 5 em 5 estrelas

Really good customer service

Like an idiot, I messed up claiming my payment. Rachel fixed this very quickly.

The surveys are plentiful and it's rare to be screened out of one. I highly recommend OnePoll to anyone looking to make a bit of extra cash.

12 de maio de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Thank you for your help with our research and for your kind words

Classificada 5 em 5 estrelas

One of the best or possibly the best

Been using onepoll for many years but never taken the trouble to review them. The main reason for this is because I usually review the positives and the negatives about survey sites. Onepoll doesn't really have any negatives.

Yes, you'll get screened out of some surveys but this happens swiftly after one or 2 question rather than at the end of a 20 minute survey like many others I could mention.

The surveys don't pay a small fortune but they're generally quite brief and as such pay fairly.

Also they are the only site I've ever known to increase the amount they pay for their surveys. When I first started using them it was generally 5p or 10p per survey, now it's usually 15p or 20p. They've also reduced their payout threshold to £20 from £25 and believe me that makes a difference.

Payout by BACS or Paypal. Can take a few weeks after claim to receive the payment and they clearly state this.

Nothing underhand here.

8 de maio de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your lovely review. Your kind words are greatly appreciated as is your continued membership of our research panel.

Classificada 1 em 5 estrelas

Not to be trusted

Don't waste your time with this company. Having completed many surveys, as I was nearing the cash-out threshold they blocked my account - supposedly due to providing "incorrect answers" (which is not true). I asked them to provide evidence of what I'd done wrong, but they refused. Now they're point-blank ignoring my emails asking for an update.

I completely understand the need to gather accurate data, but to arbitrarily close an account without any evidence to back up their decision is outrageous.

1 de maio de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. If we find inconsistencies in the data provided we put the account on hold whilst we investigate. Part of this would be asking for PhotoID. If this has been provided then it is unclear why the account would still be on hold. What wasn't mentioned here was that you had been blocked and warned for poor survey completion on at least 3 occasions which is the reason why your account has not been reinstated

Classificada 5 em 5 estrelas

I made an error

I made a silly error in one of the quality control checks on a survey so my account was blocked. Rachel sorted it very quickly for me and my account was reinstated.
Great to deal with and reaction time is second to none

2 de maio de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Happy that we were able to sort your problem out so quickly

Classificada 5 em 5 estrelas

I have been using OnePoll for years

I have been using OnePoll for years. Very quick and easy surveys to complete and cash straight to your bank! I’ve cashed out a few hundred pounds over time.
Rachel in customer services helped me with a small issue very quickly with great professionalism!
Thank you Rachel, amazing service and a wonderful survey company.

1 de maio de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Thank you for your help over such a long time with our surveys. It is truly appreciated

Classificada 5 em 5 estrelas

Rachel's a superstar

Rachel was super helpful today when my account was blocked (for reasons I couldn't figure out), but after a quick ID check, I'm back in, and Rachel had it all sorted in about an hour.

25 de abril de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Happy that we could solve the issue so quickly

Classificada 1 em 5 estrelas

I made a mistake in Claiming my Reward

I made a mistake in Claiming my Reward, I Emailed them, ASAP for Reversing my Points, Only for me To Get Rejected on my payment the Next Day, I wonder if they Only Pay some People to give reviews here, Because they always claim that Onepoll is helpful even when you make a mistake in claiming your payment, but it's all False

22 de abril de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Firstly we quickly responded to and corrected your mistake which is what we do. Independent of this we have data quality procedures we follow. Members@onepoll.com would have explained what the issue was and tried to resolve the issue. We don't pay anybody for any reviews, all are genuine.

Classificada 5 em 5 estrelas

Payment issues resolved

I messed up the process (twice!) to claim the payment for surveys completed. However Rachel was really quick at returning my missing points and even found some I didn’t know I had lost! She gave clear instructions on how to complete the request and the money was paid out really quickly. I look forward to completing many more surveys in the future

23 de abril de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Thanks for your help with our research

Classificada 5 em 5 estrelas

Great customer service when account was blocked

My account was blocked while I was abroad trying to complete a survey. turns out it needed to be done from within the UK, which I wasn’t aware of.

I reached out to customer service with an explanation and sent over the necessary evidence. Big thanks to Rachel, who was friendly, fast, and got it all sorted seamlessly.

17 de abril de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. One of the many quality quality checks we do to protect the quality of our data is put member accounts where we have had activity outside of the UK on hold pending investigation. Once we establish the situation we will reinstate immediately.

Classificada 4 em 5 estrelas

Good length surveys

Good length surveys. Staff quick to help with issues. Takes a while before i can have payment (2000 points/£20) but otherwise good.

18 de abril de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. We recently reduced the redemption threshold from £25 to £20 and we are always reviewing our processes and procedures.

Classificada 5 em 5 estrelas

Great way to earn money by doing quick surveys

One of the top sites earning quick cash with surveys that don't take long to do at all. One thing to note though is make sure you take the surveys only in the UK.

14 de abril de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Thank you for your help with our research but yes please ensure you are in the UK when completing surveys as IP addresses outside the UK are automatically flagged for investigation.

Classificada 5 em 5 estrelas

Account blocked

My account had been blocked as I was out of the country attempting to complete a survey.
I was not aware one had to answer in the UK only.
Emailed customer service to advise and provided the evidence required. A few hours later I was up and running again plus happy person.
Advisor Rachel seemed very friendly and dealt with my problem in a speedy manner 5*

11 de abril de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Because logins from an IP address outside of the UK are an indication of possible fraud we will automatically block any instances of this pending investigation. If this happens proof of ID is requested and when provided we are happy to reinstate. This is one of the measures we use to protect the quality of our data. We will always do this quickly however as we dont want genuine members like yourself to be excluded

Classificada 5 em 5 estrelas

Great customer service …

I have contacted Rachel in customer service a couple of times now and her responses are always prompt and polite and my questions resolved quickly. Good selection of surveys too.

10 de abril de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Great we could help so effectively

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais