One of the better survey sites as surveys are quick & easy to complete. I had a issue recently where a survey has been closed by the owner but it was still showing on my to do list 1 year on! I em... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
It took a lot of time to complete the first set of polls to receive £20 credit to my account. I was unable to credit money into account on first 2 attempts but after emailing Rachel at customer servi... Ver mais
A empresa respondeu
I love this site. Quick and easy surveys which mount up very quickly and any issues are dealt with quickly by customer services. Would definitely recommend.
A empresa respondeu
Great survey site, survey questions are on a wide variety of topics, and are short and interesting to complete. Rachel from customer services is always helpful and very quick to respond to any queries... Ver mais
Informações sobre a empresa
Escrito pela empresa
OnePoll is an international market research agency. We do the research that powers news headlines for media outlets, helps global brands create impact and gives a wide range of organisations the intelligence they need to develop and grow. What we do matters and our panel community is at the heart of it all! Being a panel member is simple, complete a survey, earn points and use your views to inspire change. Joining couldn't be easier, just sign-up at https://onepoll.com using our quick and simple process and you could start earning today. To make things even easier, why not download the OnePoll app from the Apple Appstore or Google Play.
Informações de contacto
Reino Unido
- members@onepoll.com
- onepoll.com
4,4
Excelente
1 mil opiniões
Respondeu a 96% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I was told at the end of the survey…
I was told at the end of the survey "please select the number 17. If you select any number other than 12 you will be disqualified." I selected 12, and then I was told that I won't be allowed to take their surveys again, because I'm untrustworthy.
15 de junho de 2025
Opinião espontânea
Resposta da OnePoll
Thank you for your review. This was clearly an error in wording but you would not have been blocked for this one error. If members consistently fail questions then they will be blocked but not for one error especially when the question was incorrect. If you had written to memners@onepoll.com they would have apologized and credited your account with the points. Many apologies for this
I have been a member of recent
I have been a member of recent, And So far, I av seen Some Positive and Negative Reviews Here,but I believe This Website is legit, but @Onepoll I wish to know, how your payouts goes, Is it 14 days as some members says here, so says it's not Upto 14 days , so I kindly demand that You Clear Members either on your Website or Here, because whenever I log in, I see a notification saying that you have paid members Upto 26 of May, or is it that You only Process Payments once in a month
2 de junho de 2025
Opinião espontânea
Resposta da OnePoll
Thank you for your review. We usually process payments once a week and whilst we guarantee to pay within 28 days we usually pay well within 14 days and usually less.
Re-activating my account after being blocked.
Rachel Knight re-activated my account on the same day I had reported the problem.
I had attempted to complete surveys whilst relaxing on holiday in the Canaries. This sent the system into a bit of a spin and blocked me with a curt message.
I really had no idea I was not allowed to do this as I still resided in the UK.
Anyhow, all back to normal now and lesson learnt!
Thank you Rachel - Won't happen again! :)
11 de junho de 2025
Opinião espontânea
Resposta da OnePoll
Thank you for your review. People logging in from an IP address outside the UK is a potential sign of fraud, as such our system blocks them pending investigation. Occasionally this catches genuine members like yourself and when this happens we reinstate quickly. Thanks for your help with our research
I have been using onepoll for quite a…
I have been using onepoll for quite a while now they are really good the surveys are quick and intreating. Recently I had my account blocked as they thought I had 2 accounts but I have one and so does my wife so I got in touch and they were really helpful and quick then they helped me with a payment issue I had would really reccomend.
6 de junho de 2025
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Occasionally the extensive security and data quality checks we run to protect the high quality of our data catch genuine members. On the rare occasions this happens we will reinstate immediately. Thank you for your help with our research
OnePoll the best survey site
I've been taking part in OnePoll's surveys for several years and it doesn't take too long to claim payment since the amount of points needed has been lowered. A great site with a variety of surveys.
9 de junho de 2025
Opinião espontânea
Resposta da OnePoll
Thank you for your review. The reduction in the amount needed to redeem came from the last members survey we conducted. We review all responses and try to respond where possible. Thank you for your help with our research.
Absolutely great customer service
Absolutely great customer service. Rachael Knight responds quickly and positively to any occasional but rare issue that arises.
5 de junho de 2025
Opinião espontânea
Resposta da OnePoll
Thank you for your review. We try hard to stop issues occurring but if they do we will do whatever we can to solve them quickly
Impressive one poll.
Been with one poll for many years, and if you ever have a problem, it's always sorted out quickly and efficiently. Very impressive.
6 de junho de 2025
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Thanks for all the help you have given us over the years and we are happy we can solve any issues quickly
Resposta da OnePoll
Thank you for your review. Thank you for your help with our research
Excellent customer service
Excellent customer service, very helpful and friendly.
30 de maio de 2025
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Our members deserve the highest level of customer service so it is always good to hear we have given this
Good survey platform
I have been with OnePoll for over 4 years, and never had any issues until recently. I tried to complete surveys whilst on holidays abroad and my account was blocked. However, after contacting OnePoll and verifying my identity the account was immediately re-instated. I will continue using them, as I like how straightforward and short their surveys are.
6 de junho de 2025
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Thank you for your kind words. We have very strict measures to safeguard our data quality and if we detect an IP address from outside the UK we need to check it. Once we realize it is one of our loyal members we will happily reinstate it quickly. Thank you for your help with our research
Very helpful & quick responses.
5 de junho de 2025
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Wonderful we could help so quickly
Great customer service team!
Occasionally had problems but the customer service team has sorted them out really quickly…unlike many other survey sites. Impressed how quickly they responded and how they resolved things.
1 de junho de 2025
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Really pleased we could assist so quickly
Waist of Time
Totally waist of time,they blocked my account only because I haven't log in only for one day.
So stay away from these scamers
30 de maio de 2025
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Your account was definitely not blocked because you haven't logged in for only one day. It was blocked because of inconsistencies in the data provided
I love giving my opinions in surveys …
I love giving my opinions in surveys and receiving rewards in return.
One Poll surveys are very interesting easy to complete, if you ever have a problem they are very helpful in sorting it out.
Payouts are also quick highly recommend.
29 de maio de 2025
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Thank you so much for your help with our research and we are happy you like our surveys
Fantastic site
Fantastic site, and great customer service, thanks so much for sorting out something that I had done wrong!!
29 de maio de 2025
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Wonderful that we could help so quickly
Customer service very good and quick at…
Customer service very good and quick at resolving issues.
28 de maio de 2025
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Our members deserve great Customer Service and it is great that we could provide it here.
I inadvertently claimed my rewards and…
I inadvertently claimed my rewards and hadn't completed my bank details. I did it twice ! and Rachel refunded my points and gave me the advice I needed to complete my payment. Thank you Rachel you were very efficient and sorted me out.
27 de maio de 2025
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Great that we could resolve the issue so quickly
Reward Denied
My request for reward was rejected and I was blocked without any explanation even after sending an email
5 de março de 2025
Opinião espontânea
Resposta da OnePoll
Thank you for your review. You have been given the information for you being blocked which was the detention of you completing surveys from an IP address outside of the UK. This is a possible sign of fraudulent behaviour and is something we check carefully
Easy to use and a very helpful customer…
Easy to use and a very helpful customer team if you have any issues
23 de maio de 2025
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Thank you for your help with our research
This company especially Rachel deserves…
This company especially Rachel deserves 5* she’s helped me solve my issues so quickly I wish all customer service was like one poll they show they care! Well Done one poll
22 de maio de 2025
Opinião espontânea
Resposta da OnePoll
Thank you for your review. Great customer service is very important to us and its great we could provide it here
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.