One Stop Fabrics Opiniões 

224
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Absolutely love this place to order materials from. Customer service is fabulous and any issues I have had (my fault not theirs) Have been dealt with quickly and swiftly and put my mind to ease straig... Ver mais

Classificada 4 em 5 estrelas

Further to my previous review,this is an update re-one stop fabrics.I had stated I had not received the samples ordered.The company have now refunded me (inc.the postage paid) which (unfortunately) I... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

One Stop Fabrics amazed me with their great range of fabrics, the availability of being able to order in different lengths and multiple packs for quilting ect. Really fast delivery too. Brilliant can... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

If using Hermes/Evri, don't expect your parcel on time. Having said that, I spoke to Vincent at One Stop Fabrics and he kindly found me an alternative fabric as the one I ordered wasn't available anym... Ver mais

Informações sobre a empresa

  1. Loja de tecidos
  2. Moinho têxtil

Escrito pela empresa

We Specialise in Facemasks, Fabric for PPE, Cotton Fabrics, Craft Dress & Quilting Ranges. We Pride Ourselves in Offering a Vast Selection of Fabric for All projects. We are one of the largest stockists of Fabrics and Textiles and have various ranges that are ideal for the Fashion, Retail, Dancewear, Decoration and Hobby and crafts.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

224 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 25% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(224)

24 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

What a let down ,without an…

What a let down ,without an explanation!!!’

18 de outubro de 2025
logótipo da One Stop Fabrics

Resposta da One Stop Fabrics

Dear customer,

We’re sorry to hear about your experience.

Unfortunately, we had to cancel your order as it appeared that two samples of the same fabric were ordered by mistake. We also sent you an email to confirm whether you intended to order two meters instead, but as we did not receive a reply, we proceeded to cancel the order to avoid any confusion or unnecessary charges.

When your order was cancelled, we sent another email explaining the reason for the cancellation.

A full refund has also been issued to your original payment method.

Kind regards

Classificada 4 em 5 estrelas

Updated review

Further to my previous review,this is an update re-one stop fabrics.I had stated I had not received the samples ordered.The company have now refunded me (inc.the postage paid) which (unfortunately) I still think is excessive (3.99) for two 10cm.samples.However, I do appreciate the company responding to my review and reimbursing me in full therefore - the reason for four stars on this occasion.

10 de agosto de 2025
logótipo da One Stop Fabrics

Resposta da One Stop Fabrics

Dear Customer,

Thank you for your feedback, and we’re very sorry to hear about the delay you experienced.

As per your request via email, we issued a full refund as a gesture of goodwill. Unfortunately, it appears the delay was due to Royal Mail, which is sadly beyond our control.

We completely understand your frustration and are currently reviewing our shipping process to help prevent similar issues in the future.

Kind regards

Classificada 1 em 5 estrelas

I ordered a cotton fabric and instead…

I ordered a cotton fabric and instead was sent 100% synthetic fabric and no one has replied to my email pointing this out.

22 de julho de 2025
logótipo da One Stop Fabrics

Resposta da One Stop Fabrics

Dear customer,

Thank you for bringing this to our attention, and please accept our sincere apologies for the inconvenience caused.

It appears that our dispatch team made a mistake and sent the wrong item — a synthetic fabric instead of the cotton fabric you ordered. We completely understand your frustration and regret the oversight.

As a gesture of goodwill and to resolve the issue promptly, we have issued a full refund for your order.

We appreciate your patience and understanding, and we’re reviewing our dispatch process to help prevent similar errors in the future.

Kind regards

Classificada 5 em 5 estrelas

Five star service

Helpful on a phone enquiry and arranged a sample to check correct pattern and quality, delivered as promised. Follow up order was quickly despatched and the price was reasonable. Better that I was able to order half a metre for a cuddly toy replacement dress of 40 yrs, not many companies do that. Thanks!

9 de junho de 2025
Classificada 5 em 5 estrelas

Fabric samples

I ordered fabric samples. They came quickly and were as described on the website. I will definitely buy the fabric.

6 de março de 2025

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