Absolutely love this place to order materials from. Customer service is fabulous and any issues I have had (my fault not theirs) Have been dealt with quickly and swiftly and put my mind to ease straig... Ver mais
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Leia as opiniões dos outros
Further to my previous review,this is an update re-one stop fabrics.I had stated I had not received the samples ordered.The company have now refunded me (inc.the postage paid) which (unfortunately) I... Ver mais
A empresa respondeu
One Stop Fabrics amazed me with their great range of fabrics, the availability of being able to order in different lengths and multiple packs for quilting ect. Really fast delivery too. Brilliant can... Ver mais
A empresa respondeu
If using Hermes/Evri, don't expect your parcel on time. Having said that, I spoke to Vincent at One Stop Fabrics and he kindly found me an alternative fabric as the one I ordered wasn't available anym... Ver mais
Informações sobre a empresa
Escrito pela empresa
We Specialise in Facemasks, Fabric for PPE, Cotton Fabrics, Craft Dress & Quilting Ranges. We Pride Ourselves in Offering a Vast Selection of Fabric for All projects. We are one of the largest stockists of Fabrics and Textiles and have various ranges that are ideal for the Fashion, Retail, Dancewear, Decoration and Hobby and crafts.
Informações de contacto
3 Blackwood Mount, LS16 7BH, Leeds, Reino Unido
- 07368109146
- sales@onestopfabrics.co.uk
- onestopfabrics.co.uk
4,1
Bom
223 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 25% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Exactly as described delight with my…
Exactly as described delight with my purchase
30 de novembro de 2024
Fast delivery
17 de outubro de 2024
Excellent fabric to sew with, exactly as advertised
The fabric arrived quickly and was exactly as seen online. The quality of the fabric was excellent and it has been a dream to sew with, just the right weight and structure
19 de setembro de 2024
The wrong colour was sent to me
The wrong colour was sent to me. I have emailed but no response.
22 de julho de 2024
Opinião espontânea
Parking enforcement in operation is…
Parking enforcement in operation is rubbish ripping off people, do not visit this place wasting time cost you a lot just for parking.
27 de julho de 2024
Opinião espontânea
Resposta da One Stop Fabrics
Dear customer,
We are an online business and do not have a physical store or any parking, we are sorry for the confusion as you may have left this review by accident, please could you kindly remove your review,
Kind regards
Paid for 5 samples
Paid for 5 samples, 3 of the 5 are incorrect. Can't get a reply on the phone or their live chat feature.
22 de julho de 2024
Opinião espontânea
Resposta da One Stop Fabrics
Dear customer,
We have checked our system and unfortunately we have not received any messages or calls from you,
please could you email us at sales@onestopfabrics.co.uk and provide your order number so we can resolve your issue,
Kind regards
I ordered my fabric on the 1st July and…
I ordered my fabric on the 1st July and still have not received it. The information from the company has been very poor.
1 de julho de 2024
No response to customer enquires
No response to customer enquires via website or eBay. Postage charges do not differ between different purchases so a 10cm x10cm sample cost £1+£3.99 postage for a sample? As if it would ever cost that to post 2nd class within the UK
15 de junho de 2024
I am so worried
I am so worried. I have phoned, e-mailed, Whatsapped, on line chatted and no-one answers. This place has taken £111 from my account and I haven't received my fabric which I need asap. They responded to my last review by saying they had sent fabric and contact them if I don't receive as it may be lost. How? I have tried every way. I can't find an address or I would go there. Please help me.
22 de março de 2024
Opinião espontânea
Resposta da One Stop Fabrics
Hello,
We sincerely apologise for the hassle caused.
As your order was lost, we have redispatched your item and have refunded 20% of your payment.
I haven't got the fabric yet and £111…
I haven't got the fabric yet and £111 has been taken out if my bank.
22 de março de 2024
Resposta da One Stop Fabrics
Unfortunately the damaged fabric seems to be due to a manufacturing error.
We will issue a partial refund.
Apologies for the inconvenience caused.
Kind regards
The wrong colour was send
The wrong colour was send. I have emailed but no response
16 de janeiro de 2024
Resposta da One Stop Fabrics
Apologies for the inconvenience caused, we have redispatched your item.
Kind regards
Great service and prices
3 de dezembro de 2023
Great choice
Great choice, great prices, super quick despatch and delivery...unfortunately the colours online aren't all that accurate so didn't really match what arrived, which was a shame. It's tricky with colours and monitors though, so not really a critisism of the service.
13 de dezembro de 2023
wrong samples and no communication
paid for 5 samples, 3 of the 5 are incorrect. Can't get a reply on the phone or their live chat feature.
4 de dezembro de 2023
Opinião espontânea
The order was placed on Thursday 22…
The order was placed on Thursday 22 November
We paid extra money for a quicker service
We still have not received our order
Also nobody answers emails WhatsApp text messages or chat messages on your web site
We are hoping to get the thread today but who knows
23 de novembro de 2023
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