One Sure Insurance Opiniões 

2811
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My apologies for the delay in finally posting this but I’d just like to say thank you so much to the amazing Megan Evans Customer Reference Number - 575982 Megan literally saved my day and... Ver mais

Classificada 5 em 5 estrelas

Rob is an absolute legend, great personality fabulous, customer service skills and a pleasure to speak to. He made me feel at ease no pressure and resolved a couple of issues asap. Would hi... Ver mais

Classificada 5 em 5 estrelas

I called Ryan Stafford from One Insurance he always provides an outstanding service, very polite and helpful, always goes out of his way. Looks at ways to help solve complex problems. The man is a le... Ver mais

Classificada 1 em 5 estrelas

Do not take a motor trade policy with this company! My policy auto renewed and i rang up to cancel and they are are trying now to charge me their commission of £410 Absolute Scandal!!! Policy Nu... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de seguros

Escrito pela empresa

Since One Sure was set up as an independently owned Insurance Broker’s back in 2005 we have become one of the fastest growing and indeed now one of the largest British, privately owned insurance broker’s in the UK. Our success has been achieved by embracing technology to help deliver a faster more efficient service to our customers but equally important it’s down to the comprehensive knowledge, professionalism and commitment of our staff that are all based here in the UK. We offer a range of insurance policies tailored to meet the needs of our customers. Our most popular lines are Car Insurance, Van Insurance, Motorbike Insurance, Scooter Insurance, Motor Trade Insurance and Home Insurance. We also have great rates on HGV Insurance.

Our 48-Hour Price Guarantee!

Found it cheaper elsewhere? We'll give you a 100% refund!

One Sure Insurance has a comprehensive, unbeaten price guarantee on all of our insurance policies. If you are able to find a cheaper like-for-like quotation after taking out an insurance policy with us; then we will price match, or issue a 100% refund - no questions asked!

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 56% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(2811)

161 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Thomas today was amazing

Thomas today was amazing, sorted an issue ive been trying to get sorted for almost 7 months. One phone call, 5 mins with Tom and its sorted. Couldnt ask for a better experience

24 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This company is fraudulent

This company is fraudulent. Auto renued my policy without permission after I had a dispute earlier in the year and told them I would never use them again and auto renue was supposedly turned off. (They should have this call recorded) and have been billed £311 to cancel. Told my new company who I’m very happy with and they knew all about them! Scammers! You have been warned! See you in court onesure!

20 de julho de 2026
Opinião espontânea
logótipo da One Sure Insurance

Resposta da One Sure Insurance

Thankyou for your feedback which we have reviewed. We can confirm that your Renewal letter was issued to you on the 3rdJuly ready for the 18th Renewal date and it is very clear with regards to the automatic renewal. This letter also included all the terms and asked you to review and confirm if anything had changed. The Terms of business document issued also confirms all fees and charges applicable to your policy which you also received in the previous insurance year. All calls are recorded and we have checked this and cannot locate any where where you opted out of a Automatic Renewal. We are more than happy to discuss please call us on 01782 880140

Classificada 5 em 5 estrelas

Holly was very helpful

Holly was very helpful , right from the start. I tried to transfer my insurance from one vehicle to another with my original company. The price was unbelievable. So i went to one sure. Cut my renewal in half, and very helpful all the way. Lovely to speak to a human being. im not a lover of those chatbot things. Never get a straight answer, well done

3 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very Satisfied Customer

Contacted One Sure to amend my policy, was dealt with by Samantha , who sorted everything out very efficiently, I even had to ring back with additional information on 2 other days and got Samantha on the phone again . First class service all round .
REF NO. 582266

Mick Lister

17 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Tracy is the biz

Tracy was absolutely amazing, she got me a quote which others failed to do and carried out the whole process with courtesy, efficiency and complete professionalism, thanks Tracy

15 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I phoned up with a question ( in a bit…

I phoned up with a question ( in a bit of a panic) and Samantha dealt with it very professionally, re assured and happy now I spoke to Samantha, very good customer service skills and very polite 10/10
Would happily deal with her again.

9 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
I had an excellent experience with One Sure Insurance. Dean Smith was extremely helpful, professional, and patient throughout the whole process. He explained everything clearly, answered all of my questions, and made arranging my insurance quick and stress-free. I highly recommend One Sure Insurance for their outstanding customer service. Thank you again for all your help!

9 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Thomas Carter | Excellent

Thomas Carter dealt with my policy amendment today and I can genuinely say he made the process easy to complete. He was efficient and polite, a credit to One Sure !
5 stars. Thank you.

1 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I had a great experience with One Sure…

I had a great experience with One Sure Insurance. The whole process was quick and straightforward, and the customer service team was friendly, professional, and very helpful. They explained everything clearly and answered all of my questions, making it easy to choose the right policy. I would definitely recommend One Sure Insurance to anyone looking for reliable service and competitive prices.

25 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I had lost my documents and had trouble…

I had lost my documents and had trouble login in ,thanks to Thomas Carter he got me sorted without any dramas very patient and freindly, have been with this company for many years and always had brilliant service thanks guys

18 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Tracey

Tracey, was absolutely amazing with myself and my partner. I highly recommend this company and this absolute Diamond of a woman. Thank you so much again :-)

16 de junho de 2026
Opinião espontânea

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