Opal Transfer Opiniões 

679
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Very frustrating experience. My mum tried to send money from Bulgaria to the UK and she’d been asked to provide her bank transfers and name and card details just in case of money laundering. She provi... Ver mais

Classificada 5 em 5 estrelas

Am avut o experiență excelentă cu Opal Transfer! M-au surprins plăcut atunci când m-au sunat sa îmi ureze La mulți ani de ziua mea, ceea ce demonstrează angajamentul lor față de clienți și atenția la... Ver mais

Classificada 5 em 5 estrelas

Recomand Opal Transfer. Am convins mai mulți prieteni să folosească această aplicație pentru a trimite bani și sunt foarte mulțumiți. Rapid și sigur,cu un schimb valutar foarte bun, tot timpul pest... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Opal Transfer este o companie serioasa, am fost reticenta la inceput dar am facut deja 4 tranferuri prin ei si totul a decurs perfect.Comisionul este considerabil mai mic decat transferul internationa... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de transferência de dinheiro

Escrito pela empresa

This is the place for your fast, safe, and easy money transfers. Opal Transfer has almost 23 years of experience in financial services and is powered by a community of over 350,000 active money senders and more than a million money receivers who transfer funds to and from 41 EU and non-EU countries. How does it work? You can simply use the Opal Transfer mobile app, website, or call us to send money over the phone. Call centre assistance is available 6 days a week in multiple languages to help with any questions you may have. Try and enjoy instant transfers in your language.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

679 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(679)

23 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Very frustrating experience

Very frustrating experience. My mum tried to send money from Bulgaria to the UK and she’d been asked to provide her bank transfers and name and card details just in case of money laundering. She provided the details but I think asking about this kind of sensitive information should be illegal. Two days have passed and the transaction still awaiting approval. Don’t think she’ll be using their services again.

9 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I’ve been using Opal Transfer for over 3 years to send money from the UK to Bulgaria

I’ve been using Opal Transfer for over 3 years to send money from the UK to Bulgaria, and I’m extremely satisfied. Transfers are always fast, secure, and very easy to arrange. I’ve never had any issues, and the money always arrives on time.
The customer service is also excellent—whenever I’ve had a question, I’ve received quick and clear support from real people.
Honestly, I wouldn’t switch to another provider. I highly recommend Opal Transfer to anyone looking for a reliable way to send money to Bulgaria!

22 de abril de 2026
Opinião espontânea
logótipo da Opal Transfer

Resposta da Opal Transfer

Dear Emiliya,

Thank you for your wonderful review and for trusting Opal Transfer over the past three years!

We’re delighted to hear that you’ve consistently experienced fast, secure, and reliable transfers when sending money from the UK to Bulgaria. It’s especially great to know that our customer support team has been helpful whenever you’ve needed assistance—we truly believe in providing real, human support every step of the way.

Your loyalty and recommendation mean a lot to us. We look forward to continuing to serve you in the years ahead.

Warm regards,
The Opal Transfer Team

Classificada 5 em 5 estrelas

Customer Service with Real People

I’ve been using Opal Transfer for several years to move money between my accounts in different countries, and the experience has consistently been excellent. Transfers are always reliable and on time. What I especially appreciate is being able to speak to real people when I need support—no frustrating chatbots, which makes a big difference.

27 de março de 2026
Opinião espontânea
logótipo da Opal Transfer

Resposta da Opal Transfer

Thank you so much for your continued trust and for taking the time to share your experience.

We’re delighted to hear that your transfers have been consistently reliable and on time—that’s exactly the standard we strive to maintain. It’s especially rewarding to know that our customer support has made a positive impression. We strongly believe that real, human connection matters, and we’re proud to offer support from dedicated team members rather than relying on chatbots.

Your feedback means a lot to us, and we look forward to continuing to support you with your international transfers for years to come.

Warm regards,
The Opal Transfer Team

Classificada 5 em 5 estrelas

Very convenient and fast service

Very convenient and fast service. I definitely recommend using Opal Transfer!

2 de abril de 2026
Opinião espontânea
logótipo da Opal Transfer

Resposta da Opal Transfer

Thank you, Jānis, for your kind words and recommendation!

We’re thrilled to hear that you find our service convenient and fast—making international transfers simple and efficient is exactly what we aim for. Your support means a great deal to us, and we truly appreciate you choosing Opal Transfer.

We look forward to assisting you again in the future!

Warm regards,
The Opal Transfer Team

Classificada 5 em 5 estrelas

I’ve been using Opal Transfer and…

I’ve been using Opal Transfer and honestly it’s been a really good experience. The app is easy to use and everything works smoothly. What I like most is the customer support, especially the fact that they help in different languages. It makes sending money much less stressful, so I’d definitely recommend it.

10 de fevereiro de 2026
Opinião espontânea
logótipo da Opal Transfer

Resposta da Opal Transfer

Thank you so much for your kind words! 😊

We’re really happy to hear that you’ve had a smooth experience with Opal Transfer and that our multilingual customer support has made things easier for you. Making money transfers simple and stress-free is exactly what we aim for. We truly appreciate your recommendation!

Opal Transfer team

Classificada 5 em 5 estrelas

Opal Transfer has been very easy and…

Opal Transfer has been very easy and pleasant to use. The app is straightforward, clear, and makes international money transfers simple, even for first-time users.

What really stands out is their customer support. Having assistance available in multiple languages makes a big difference, especially when you need to explain an issue clearly and feel understood. The support team is professional, responsive, and genuinely helpful.

With a user-friendly app and reliable customer service through several communication channels, Opal Transfer is a service you can trust. I would gladly recommend it to anyone who needs to send money internationally.

7 de fevereiro de 2026
Opinião espontânea
logótipo da Opal Transfer

Resposta da Opal Transfer

Thank you, Catalin, for the thoughtful feedback! 🌟

We’re delighted to hear that you find Opal Transfer easy and pleasant to use, especially for international transfers. It’s great to know our multilingual support team made a real difference and helped you feel confident and understood. Providing a clear, reliable, and user-friendly experience is exactly what we strive for. We truly appreciate your trust and recommendation!

Opal Transfer team

Classificada 5 em 5 estrelas

Opal Transfer is reliable, easy to use and there are multiple communication channels ....

I have had a very good experience with Opal Transfer. It is an international company that makes sending money simple and convenient.

One of the things I appreciate the most is their customer support. They offer support in different languages, which is extremely helpful, especially if you are from another country. Being able to explain your concerns or problems in your native language makes the whole experience much more comfortable and reassuring.

The customer service works very well. The team is responsive, helpful, and professional whenever you need assistance. The application itself is also very easy to use. Everything is clear, simple, and user-friendly. If you ever face an issue, there are multiple communication channels available, so resolving problems is quick and straightforward.

Overall, Opal Transfer is reliable, easy to use, and offers excellent customer support. I would definitely recommend it.

1 de fevereiro de 2026
Opinião espontânea
logótipo da Opal Transfer

Resposta da Opal Transfer

Thank you, Nirena, for your wonderful and detailed feedback!

We’re thrilled to hear that you’ve had such a positive experience with Opal Transfer and that you find our service reliable, simple, and convenient to use. It’s especially great to know that our multilingual support and multiple communication channels have made you feel comfortable and well-supported whenever needed.

Our goal is to make international money transfers as easy and stress-free as possible, and your feedback means a lot to us. Thank you for your trust and recommendation!

Opal Transfer team

Classificada 5 em 5 estrelas

Great service

Great service. Thanks for you profesional work. I'll recommend your exellent work.

15 de outubro de 2025
Opinião espontânea
logótipo da Opal Transfer

Resposta da Opal Transfer

Dear Oleg,

Thank you so much for your fantastic feedback. We’re thrilled to know you’re very satisfied with our service and team. Your continued support means a lot to us!

— The Opal Transfer Team

Classificada 5 em 5 estrelas

I’m very satisfied with their service

I’m very satisfied with their service. I’m working with them from 2 years. They are amazing team!

7 de outubro de 2025
Opinião espontânea
logótipo da Opal Transfer

Resposta da Opal Transfer

Dear Gratsiela,

Thank you so much for your wonderful feedback and for trusting us over the past two years! We’re thrilled to know you’re very satisfied with our service and team. Your continued support means a lot to us!

— The Opal Transfer Team

Classificada 1 em 5 estrelas

Never again

Never again – unreliable international money transfer!

I am extremely disappointed with Opaltrans. My father sent money from the UK to Germany today at 8:30 AM, which, according to their website, should arrive instantly. It is now 3:50 PM, and the money still hasn’t arrived.

When contacting customer service, he received conflicting information: first, the transaction was said to be at the “Credit Control” stage – something that has never happened before. Later, when calling again at 2:40 PM, he was told there were “technical difficulties.” Two different employees, two completely different explanations – and the money is still not received.

Opaltrans advertises on their website that money sent today will arrive the same day. This is clearly not true. I will be using other services in the future and cannot recommend Opaltrans at all. Extremely disappointing and unreliable.

6 de outubro de 2025
Opinião espontânea
logótipo da Opal Transfer

Resposta da Opal Transfer

Hi Alan,

We’re very sorry for the inconvenience your father experienced. The transfer was temporarily delayed due to a technical issue with our correspondent partner, which affected the completion of some transactions on that day. Our team informed your father by phone on 6 October, and the transfer was successfully processed and sent on 7 October.

We understand how important speed and reliability are, and we truly regret the disruption. If your father would like us to review the case further or confirm any details, he can contact us directly at manager@opaltransfer.com or reach our Polish Customer Service team at +44 20 7233 7777 — we’ll be glad to assist him right away.

— The Opal Transfer Team

Classificada 1 em 5 estrelas

I've had a terrible experience with…

I've had a terrible experience with Opal Transfer. My money was held for a ages, with little to no comunications about why. What should have been a straightforward transfer turned into a drawn-out process. I had to chase repeatedly, and every time I was left waiting without clear answers.
When you trust a company with your funds, you expect efficiency and transparancy, Opal failed on both counts. I will not be using their services again, and I strongly advice others to look elsewhere if they value timely and reliable transfers.

25 de setembro de 2025
Opinião espontânea
logótipo da Opal Transfer

Resposta da Opal Transfer

Hi Gerry,
We’re very sorry for the delay and inconvenience you experienced. Your transfer required routine regulatory checks, which have now been completed and the funds released. We’ve contacted you directly with full details. If there’s anything still unresolved, please reply to our message or reach us at manager@opaltransfer.com
so we can assist right away.

— The Opal Transfer Team

Classificada 5 em 5 estrelas

Reliable service

Service has always been fast, secure and reliable. Overall satisfied.

25 de setembro de 2025
Opinião espontânea
logótipo da Opal Transfer

Resposta da Opal Transfer

Hi Aija,
Thank you so much for your kind words! We’re delighted to hear that you find our service fast, secure, and reliable. Your trust and satisfaction mean a lot to us.

— The Opal Transfer Team

Classificada 5 em 5 estrelas

Highly recommended!

I’ve been using Opal Transfer for my international transfers and I’m really happy with the service. The process is quick and easy, the fees are fair, and the money usually arrives in minutes. The app is simple to use and I always feel confident that my transfer is safe. Great customer service too – professional and responsive whenever I have a question. Highly recommended!

1 de setembro de 2025
Opinião espontânea
logótipo da Opal Transfer

Resposta da Opal Transfer

Hi dear Bio Fest,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you find our service quick, easy to use, and reliable. It’s great to know you’re happy with our app, fair fees, and customer support. Your recommendation truly means a lot to us!

— The Opal Transfer Team

Classificada 5 em 5 estrelas

I can higly recommend Opal Transfer for…

I can higly recommend Opal Transfer for a money transfers from the UK to Bulgaria, Greece and Germany. Fast, easy and friendly app.

3 de setembro de 2025
Opinião espontânea
logótipo da Opal Transfer

Resposta da Opal Transfer

Hi Christos,
Thank you for your great feedback and recommendation! We’re really glad to hear you find our app fast, easy, and friendly when sending money to Bulgaria, Greece, and Germany. We truly appreciate your trust and support!

— The Opal Transfer Team

Classificada 5 em 5 estrelas

Great money transfer company

Great money transfer company! Great customer service, good prices and immidiate speed.

1 de setembro de 2025
Opinião espontânea
logótipo da Opal Transfer

Resposta da Opal Transfer

Hi Pavel,
Thank you so much for your positive feedback! We’re happy to hear you’re pleased with our customer service, pricing, and transfer speed. Your satisfaction is our top priority, and we truly appreciate your trust in us.

— The Opal Transfer Team

Classificada 5 em 5 estrelas

Excellent service

Excellent service – my money transfer was quick and simple thanks to the operator’s support.

2 de setembro de 2025
Opinião espontânea
logótipo da Opal Transfer

Resposta da Opal Transfer

Hi Qna,
Thank you for your kind words! We’re delighted to hear your transfer went quickly and smoothly, and that our team could assist you along the way. We truly appreciate your trust and support!

— The Opal Transfer Team

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