Very frustrating experience. My mum tried to send money from Bulgaria to the UK and she’d been asked to provide her bank transfers and name and card details just in case of money laundering. She provi... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Am avut o experiență excelentă cu Opal Transfer! M-au surprins plăcut atunci când m-au sunat sa îmi ureze La mulți ani de ziua mea, ceea ce demonstrează angajamentul lor față de clienți și atenția la... Ver mais
Recomand Opal Transfer. Am convins mai mulți prieteni să folosească această aplicație pentru a trimite bani și sunt foarte mulțumiți. Rapid și sigur,cu un schimb valutar foarte bun, tot timpul pest... Ver mais
A empresa respondeu
Opal Transfer este o companie serioasa, am fost reticenta la inceput dar am facut deja 4 tranferuri prin ei si totul a decurs perfect.Comisionul este considerabil mai mic decat transferul internationa... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
This is the place for your fast, safe, and easy money transfers. Opal Transfer has almost 23 years of experience in financial services and is powered by a community of over 350,000 active money senders and more than a million money receivers who transfer funds to and from 41 EU and non-EU countries. How does it work? You can simply use the Opal Transfer mobile app, website, or call us to send money over the phone. Call centre assistance is available 6 days a week in multiple languages to help with any questions you may have. Try and enjoy instant transfers in your language.
Informações de contacto
1 King William Street, EC4N 7AF, London, Reino Unido
- +44 20 7022 0995
- info@opaltransfer.com
- opaltransfer.com
4,4
Excelente
679 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Trustworthy service
I have used OpalTrasfer for many years. The website is secure and easy to use. The transactions are made timely.
Their staff members are answering the phone calls promptly and direct you to the appropriate support.
Irina and Mariana were helpful with my last transaction. They were patient and have explained the process so that I can follow it easily.
27 de março de 2024
Opinião espontânea
Resposta da Opal Transfer
Dear Alexandra,
thank you so much for such a great review! It means the world!
Your experience and opinion are important to us!
Please follow us on Facebook and Instagram for the latest news and offers.
Best wishes from our team! <3
Resposta da Opal Transfer
Dear Margelatu,
Thank you so much for such a great review!
Your experience and opinion are important to us!
Please follow us on Facebook and Instagram for the latest news and offers.
Best wishes from our team!
Wielkie dzięki.
Dziękuję całej załodze za wspaniały i profesjonalny serwis. Polecam wszystkim. Korzystam od lat i zawsze jestem zadowolona.
27 de março de 2024
Opinião espontânea
Am avut o experiență excelentă cu opal transfer…
Am avut o experiență excelentă cu Opal Transfer! M-au surprins plăcut atunci când m-au sunat sa îmi ureze La mulți ani de ziua mea, ceea ce demonstrează angajamentul lor față de clienți și atenția la detalii. Serviciul lor a fost prompt și eficient, comisionul foarte mic iar personalul a fost foarte amabil și profesionist. Recomand cu căldură Opal Transfer pentru nevoile dvs. de transfer de bani!
14 de março de 2024
Opinião espontânea
Foarte reactivi
Foarte reactivi, atât la linia telefonică, dar și în spațiul online (whatsapp).
5 de março de 2024
Opinião espontânea
Great service
As I made mistake while doing the transfer this was spoted by employee Daria and she called me to explain all. She was very professional, helpful and nice. I'm very happy with quick service opal transfer provide. I highly recommend that to everyone.
1 de março de 2024
Opinião espontânea
Resposta da Opal Transfer
Dear Sylwia,
Thank you for such a great review! You made our day!
We always strive to offer you an excellent customer experience in your language.
Follow us on Facebook Opal Transfer, and Instagram for the latest updates and campaigns.
Best regards from our team!
Great people.
Great people.
Very professional and friendly.
Always there to help.
Thanks Stefka!
22 de fevereiro de 2024
Opinião espontânea
Resposta da Opal Transfer
Dear Ganka,
Thank you so much for such a great review and for your nice and kind words! It means the world!
Your experience and opinion are important to us!
Best wishes from our team!
Amazing service
Amazing service! You should use confidently! Amazing staff!
15 de fevereiro de 2024
Opinião espontânea
Resposta da Opal Transfer
Dear Ramona,
Thank you for sharing your experience with us. Your great words mean the world to us.
Best regards,
Opal Transfer team!
Harika aksam ilk kez denedim ve bugun…
Harika aksam ilk kez denedim ve bugun para hesabima yati emin olmalari icin telefona arayip her seyi soyluyorlar harika bir uygulama
8 de fevereiro de 2024
Opinião espontânea
Horrible service
Horrible service! It's fine if you are making small transactions such as £200! But God forbid if you're trying to send over £2000! They are basically asking for all the payslips, bank statements, even for student finance paymenets! I mean, its only a couple of thousands of pounds bloody hell! What do you guys think?! That I'm a hitman for that money? Terrible. Avoid!
7 de fevereiro de 2024
Opinião espontânea
Resposta da Opal Transfer
Dear Orsolya,
Thank you for your loyalty and for sharing your opinion!
We can assure you that we do the best we can to make your transfers faster, easier, and, most important, safer! Our efforts related to our customers’ safety are a top priority. It must be a justified reason for asking you to provide certain documentation.
As you may know, we have to follow security regulations to prevent money laundering or other illegal transactions enforced by law. Therefore, Opal Transfer applies the necessary preventive procedures following the Financial Conduct Authority (FCA) and HM Revenue and Customs (HMRC) under Money Laundering Regulations (MLR). For this reason, we may ask our customers to send or upload through our website page or mobile app a copy of the ID or passport, proof of address, or income source.
We kindly remind you that registration on our web portal and establishing any business relationship is impossible without preliminary reading the Privacy Policy and Terms and Conditions of Opal Transfer. Our Privacy Policy is publicly available to all our customers and can be found at https://www.opaltransfer.com/en/privacy-policy and https://www.opaltransfer.com/en/terms-and-conditions respectively.
We hope you will find this information useful. Please accept our sincerest apology for not being able to meet your expectations and accept your transfer this time. Feel free to contact us if any additional questions arise.
Best wishes,
Opal Transfer team
Best app for overseas transfers!
Best app I've used so far for overseas transfers! It's easy to use, the funds arrive quickly, and the customer support is outstanding!
29 de janeiro de 2024
Opinião espontânea
Resposta da Opal Transfer
Dear Nikolai,
Your nice words made our day!
Thank you so much for your time and for sharing your experience with us. We are so happy that our services meet your expectations.
Best regards,
Opal Transfer team!
My experience,since I been open Opal…
My experience,since I been open Opal transfer is great service and always money which sended coming in time.would like to strongly recommended,for all future users,special thank for operator Darja.
27 de janeiro de 2024
Opinião espontânea
Resposta da Opal Transfer
Dear Andrejs,
Thank you for such a great review! You made our day!
We always strive to offer you an excellent customer experience in your language.
Follow us on Facebook Opal Transfer, and Instagram for the latest updates and campaigns.
Best regards from our team!
Perfect communication
Perfect communication, super fast and cheap money transfer-highly recommended!
15 de janeiro de 2024
Opinião espontânea
Resposta da Opal Transfer
Dear AAA,
Thank you so much for your nice words and for sharing your opinion about us. That means the world to us.
All the best,
Opal Transfer team!
Top notch,I’m using opal for long time…
Top notch,I’m using opal for long time and they’ve been professional and reliable…thank you for making our life a lot easier…strongly recommend
17 de janeiro de 2024
Opinião espontânea
Resposta da Opal Transfer
Thank you, dear Ionut, for your nice words!
We are happy that our money transfer services meet your needs and expectations. We appreciate your time and trust!
All the best!
Opal Transfer team
Thanks to the Bulgarian team
Thanks to the Bulgarian team. Professional attitude and kind and responsive. Merry Christmas and happy New year!
26 de dezembro de 2023
Opinião espontânea
Resposta da Opal Transfer
Благодарим Ви, скъпа Елена, за прекрасните думи и отделеното време!
За нас е важно да сме полезни и в помощ на клиентите си! Щастливи сме, че услугите ни отговарят на очакванията и нуждите Ви!
За най-новите промоции и новини можете д ани последвате и във Фейсбук.
Бъдете здрава!
Екипът на Opal Transfer
This app it is so helpful for me
This app it is so helpful for me because it is quite quick and easy to use, also the fees is much more affordable compared whit difrent apps or ways to send money. Manny thanks.
20 de dezembro de 2023
Opinião espontânea
Resposta da Opal Transfer
Dear Loredana,
Thank you for your great review and nice words! We are so happy that we provide the service you expect and deserve <3
Thank you for being with us!
Best wishes from the Opal team!
Customer service works great
Customer service works great, many thanks for Daria for such a profesional explain how to use Opal app.
1 de dezembro de 2023
Opinião espontânea
Resposta da Opal Transfer
Dear Przemyslaw,
What a great review! You made our day! Thank you for being with us! We always strive to offer you an excellent customer experience. Follow us on Facebook Opal Transfer, and Instagram for the latest updates and campaigns.
Best regards from our team!
I am very grateful to Elizaveta for her…
I am very grateful to Elizaveta for her patience and high professionalism. With her invaluable help, everything turned out quite quickly and clearly. I would also like to thank the company’s management for their thoughtful tariff policy and selection of the best representatives of Ukrainian specialists. I will recommend Opal Transfer to all my fellow countrymen as a reliable service with well-chosen staff.
24 de novembro de 2023
Opinião espontânea
Resposta da Opal Transfer
Dear Eduard,
Thank you for such a great review! You made our day! We always strive to offer you an excellent customer experience in your language. Follow us on Facebook Opal Transfer Ukraine, and Instagram for the latest updates and campaigns.
Best regards from our team!
Здравейте
Здравейте! Ползвам услугите на Opal Transfer от години.Днес бях отслужена от Стефи Изключително професионално Обслужване! Толкова мил и отзивчив човек!БЛАГОДАРЯ ТИ СТЕФИ!
22 de novembro de 2023
Opinião espontânea
Resposta da Opal Transfer
Скъпа Аида,
благодарим Ви за обратната врузка, топлите думи и доверието към Opal Transfer и Стефи <3
Щастливи сме, че отговаряме на оакванията и нуждите Ви!
Поздрави от целия ни екип!
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