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OpensmarttechOpiniões 

219
•
TrustScore: 4 em 5

3,9

Loja de software
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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Can’t fault them , had abit of nightmare trying to set up pc, customer service was a dream helped me sort it, then had an issue with the key sorted that for me as well. Highly recommend

Classificada 5 em 5 estrelas

Excellent customer service from Tim! He quickly sorted out the issue and successfully activated my Microsoft Office key. He was professional, patient, and made the whole process smooth and hassle-free... Ver mais

Classificada 1 em 5 estrelas

Ordered Office Pro sharp with provision of code but installation a night mare from insytructions. Several e mails sent for help which they promised still waiting for reply. Written them off as scamme... Ver mais

Classificada 5 em 5 estrelas

Very helpful and polite I am not too good with computers but he guided me step by step with patience ! Excellent service and highly recommend - you won't regret it 👍

Informações sobre a empresa

  1. Loja de software

Escrito pela empresa

Welcome to OPEN SMART TECH, your trusted partner for all your Microsoft needs! As a dedicated Microsoft reseller, we're here to offer you genuine Microsoft licenses at unbeatable prices. With a wide range of products available for instant download, accessing your favorite software has never been easier – just a click away! Concerned about compatibility or need assistance with installation? Rest assured, our multilingual technical support team is available 24/7 to guide you through every step of the process, whether you prefer assistance in English, Spanish, French, or any other language. At OPEN SMART TECH, we prioritize quality, accessibility, and customer satisfaction above all else. We're proud to provide legitimate licenses at unmatched prices, ensuring a seamless purchasing experience that exceeds expectations. Explore our offers today and discover why we're the go-to choice for tech enthusiasts worldwide. Your Microsoft solution awaits, and we're here to make it a reality!

Informações de contacto

3,9

Bom

TrustScore: 4 em 5

219 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 3% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(219)

79 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Disk Never received

I Paid postage so expected to receive the disk and code. The activation code sent by email had been used several times before, had to activate by phone which makes me think there’s could be a problem with the purchase.

1 de outubro de 2024
logótipo da Opensmarttech

Resposta da Opensmarttech

Dear Customer,

Thank you for sharing your concerns regarding your order. We sincerely apologize for any inconvenience you experienced and want to assure you that we take all feedback very seriously.

To address the issue, we sent you an updated activation key shortly after learning about your concerns. However, we noticed that we haven’t heard back from you yet. We’ve also tried reaching out via email and phone to ensure everything was resolved, but we haven’t been able to connect with you.

Please know that we’re here to assist you and are more than happy to help resolve any outstanding issues. Feel free to reply to this email or reach out to us at your convenience. Your satisfaction is very important to us, and we want to make things right for you.

Thank you for your understanding, and we hope to hear from you soon!

Best regards,
Mark - IT DEPARTMENT
Customer Support
OpenSmart Tech
+44 7 537 146 733
info@opensmarttech.net

Classificada 3 em 5 estrelas

No success yet

Hi Opensmarttech, I haven't managed to put Windows 11 on yet, my computer keeps telling me I already have windows 11 on, which I know, but it's an oem version, which is why I needed to replace it. I'll get there in the end, but I'm not that tech savvy, bear with me...

7 de setembro de 2024
logótipo da Opensmarttech

Resposta da Opensmarttech

Dear Customer,

Thank you for sharing your experience and for letting us know about the challenges you’ve encountered. We completely understand that installing or replacing software can sometimes be tricky, and we’re here to help make it as smooth as possible for you.

To assist you further, we’ve already reached out via email and phone to offer support, but we haven’t been able to connect with you yet. Please don’t hesitate to get back to us at your earliest convenience so we can guide you step-by-step through the installation process and resolve any difficulties you’re facing.

Your satisfaction is our top priority, and we’re committed to ensuring you get the most out of your purchase. Thank you for your patience, and we look forward to helping you.

Best regards,
Customer Support
OpenSmart Tech
+44 7 537 146 733
info@opensmarttech.net

Classificada 5 em 5 estrelas

Ordered MS Visio and Project

Ordered MS Visio and Project. Download instructions and Product Keys were emailed within a couple of hours. Both products downloaded and installed with no issues. Products were registered successfully with Microsoft over the internet. Visio had an issue with the licence key. Contacted them and received a new key within about 5mins which successfully activated with MIcrosoft. Excellent value for money. Will use again.

12 de setembro de 2024
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