OpensmarttechOpiniões 

I was a bit cautious because there were some warnings on the internet about the site, not based on actual evidence more like dodgy warning signs. However I purchased Microsoft Project 2019 anyway. 1st down load did not work, after I reported that, I got second one, a full 4gig image disc. I had trouble with this one and decided because of the warnings I might just take the hit and leave it. However the support team contacted me and talked me through the process and explained why I had to install office 2019 first. So I followed all the instructions the guy gave me and now have a fully functioning Project 2109 licensed and recognised by my Windows Office 365, with everything else working and up to date as before. Probably the quickest and most effective, on the ball, on line....well they phoned me on whats app, service I ever had. Only reason not 5 stars was the original down loads not working which very nearly made me not go ahead.

Good quick service when I couldn’t quickly install it.

I had a very good experience. All worked according to the instructions. Had a couple of questions which were answered immediately through the chat function.
It all went flawlessly. Thank you!

Very unparalleled support

IT was a very quick response, everything downloaded and the key worked straight away. Also there was a follow up call - great service .thanks

Had issues with activation of product but following a few emails all was sorted.

Great price for the product and simple download. I had a little bit of trouble setting up the product, but the support staff were fantastic and within 10mins all was sorted and I was happily using my new product

I purchased office 2021 very smooth payment verification. prompt reply with link to down load.
after installing prompted to use the product key
unfortunately it did not load. Tiny little bells started to ring oh no, but I emailed Opensmart wiyh a screenshot
I had to go out, next day there were instructions followed still did not work Phoned as spoke with a very calm helpful chap who listened and looked at screenshot told me he would send the necessary information, 5 minutes later job done. 5 stars

Easy, simple, very responsive to queries. And most importantly, the product works!

The amount of out of hours support was fantastic

I would have given 5 stars if the software product that I ordered was sent as advertised without a 19+ hrs delay. I was in a hurry to get the software but the advertised 24/7 customer care was non existent when I tried contacting on WhatsApp, email and telephone. At the time I thought I paid £96 to a rogue company. Advertised online software activation also didn’t work but the activation over the telephone has worked.
Eventually they have done everything to deliver the product and get it working, therefore I would be happy to use them again if I am not in a hurry to use the software.

We had issues but they were looked at and resolved quickly and professionally. Love the COMMS!!! Thanks again for your timely help.

Prompt, helpful, simple response to an issue with the activation. All resolved. Good product, great value for money and is working fine. Will use again.

When I had a query it was responded to.

I had difficulty downloading the software and the staff were super helpful in doing it for me remotely .

Purchased Microsoft Office Professional 2021, price was cheaper than anywhere else, got prompt email with network key and a WhatsApp message with instructions! Easy to follow installation instructions and great customer service. Thank you

After experiencing nearly two days of difficulty in getting product to install and numerous resetting of laptop I was a bit dubious about the purchase and in all honesty the thought of scam had come to my mind which quickly disappeared when I contacted them as these guys did not give up on me, they persevered and even supplied me with a replacement product code. I was starting to despair that the problem would never be solved but they didn't give up and at last installation and activation was completed, up and running.
I can't fault the assistance that I got from them, they were friendly, professional and patient and responded to all my questions...I am now as happy as Larry and will defo recommend them.

Very satisfied with the purchase and customer service. Had an issue with the installation on a Sunday and contacted the provided number. Had a response within 5 minutes, quickly resolved.
Do recommend!!

Prompt sale and delivered
Useful references to instructions that were clear to follow. Felt let down when the customer service delayed getting back in touch, however the problem was solved and I’m happy with the product

Quick and easy transaction. And instant help when the download was being troublesome. Thanks