Can’t fault them , had abit of nightmare trying to set up pc, customer service was a dream helped me sort it, then had an issue with the key sorted that for me as well. Highly recommend
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Leia as opiniões dos outros
Excellent customer service from Tim! He quickly sorted out the issue and successfully activated my Microsoft Office key. He was professional, patient, and made the whole process smooth and hassle-free... Ver mais
Ordered Office Pro sharp with provision of code but installation a night mare from insytructions. Several e mails sent for help which they promised still waiting for reply. Written them off as scamme... Ver mais
Very helpful and polite I am not too good with computers but he guided me step by step with patience ! Excellent service and highly recommend - you won't regret it 👍
Informações sobre a empresa
Escrito pela empresa
Welcome to OPEN SMART TECH, your trusted partner for all your Microsoft needs! As a dedicated Microsoft reseller, we're here to offer you genuine Microsoft licenses at unbeatable prices. With a wide range of products available for instant download, accessing your favorite software has never been easier – just a click away! Concerned about compatibility or need assistance with installation? Rest assured, our multilingual technical support team is available 24/7 to guide you through every step of the process, whether you prefer assistance in English, Spanish, French, or any other language. At OPEN SMART TECH, we prioritize quality, accessibility, and customer satisfaction above all else. We're proud to provide legitimate licenses at unmatched prices, ensuring a seamless purchasing experience that exceeds expectations. Explore our offers today and discover why we're the go-to choice for tech enthusiasts worldwide. Your Microsoft solution awaits, and we're here to make it a reality!
Informações de contacto
35 Constance Street, London, E16 2DQ , LONDON, Reino Unido
- +44 7 537 146 733
- info@opensmarttech.net
- opensmarttech.net
3,9
Bom
219 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 3% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Perfect customer service and great…
Perfect customer service and great products. Very recommended . 👌
20 de junho de 2025
Opinião espontânea
Fast
Fast, easy to set up and the help was so good! They were so helpful and sorted the issue instantly
17 de junho de 2025
Opinião espontânea
Perfect product and customer service
The product is perfect and the customer service is incredibly responsive, seemingly 24 hour a day, as I am in Europe and I wrote early this morning and they replied to each email immediately, much sooner than I had expected!
17 de junho de 2025
Opinião espontânea
I am supper happy about the support i…
I am supper happy about the support i recieved from OpenSmartTech. I contactesd the whatsapp line and it was so quick and effective. Respondent was supper patient and suported me thoughtout the downloading and installation process until I got it all right. I am really enjoying my MS Visio.
Absolutetly Splendid service.
I will definately come back to OpenSmartTeck.
11 de junho de 2025
Opinião espontânea
Very impressed
Very impressed. Not being a techie, I was walked through the installation process step by step including tje time it took to download.
I highly recommend these guys.
5 de junho de 2025
Opinião espontânea
Outstanding
Abit complicated to do, but the support i recieved via whatsapp was outstanding. Couldnt of done it without their help
4 de junho de 2025
Opinião espontânea
The customer service was Impeccable
The customer service was Impeccable! I had been having issues due to not activating my MS office immediately i purchased. Each time i reached out, they were so helpful!
3 de junho de 2025
Opinião espontânea
Very helpful and understanding thank you
31 de maio de 2025
Opinião espontânea
I have no words to express how much…
I have no words to express how much support I received to install windows 11 pro on my windows 11 home. Something very easy became almost impossible. The guys were absolutely fab on give me instructions instantly on whatapp. Thank you all so much!! Very much appreciated and sorry for the inconvenience
30 de maio de 2025
Opinião espontânea
Installed an app for my computer
Installed an app for my computer. I couldn’t work out why it wasn’t installing. So I used the WhatsApp number and the guy helped me all out with it not only helped me with what to do but because I was struggling with that. He shared my screen and installed it for me.
27 de maio de 2025
Opinião espontânea
Ordered a download
Ordered a download, accidentally got sent the wrong key. However this was resolved super quickly and had help to complete the download. Really helpful service. Thank you
16 de maio de 2025
Opinião espontânea
Very fast support.
9 de maio de 2025
Opinião espontânea
Zach was so helpful with the set up of…
Zach was so helpful with the set up of windows highly recommend!
9 de maio de 2025
Opinião espontânea
The help in installing the software was…
The help in installing the software was very good. The
8 de maio de 2025
Opinião espontânea
Very patient
Very patient. helped me uninstall old MS software that were causing the problem. Then helped to download the new software and made sure it was working.
19 de abril de 2025
Opinião espontânea
Quick and efficient service
Quick and efficient service. Very helpful when asked a question with satisfactory help.
9 de abril de 2025
Opinião espontânea
Awful service
Awful service. They have not answered the phone and not returned my call. No idea when I might receive the product.
28 de março de 2025
It took me ages to pay for my purchase…
It took me ages to pay for my purchase via World Pay and I think there may have been something wrong with the payment system. All sorted in the end and very good service.
26 de março de 2025
Resposta da Opensmarttech
Hi there,
Thank you so much for your feedback and for shopping with OpenSmartTech!
We’re really sorry to hear you had trouble during the payment process — that’s definitely not the experience we want for our customers. We understand how frustrating that can be.
Please note, our system is designed so you can pay whenever it’s convenient for you. In your case, we had already sent your order before payment was confirmed, as the initial attempt didn’t come through on our end. Once we noticed that, we reached out to kindly request the payment again.
This was a rare issue — the first time we’ve seen it happen — and we've since fixed the problem to ensure it doesn’t affect anyone else.
Thanks again for your patience and trust. We truly appreciate your support!
Warm regards,
The OpenSmartTech Team 💙
No problems encountered!
13 de março de 2025
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