Can’t fault them , had abit of nightmare trying to set up pc, customer service was a dream helped me sort it, then had an issue with the key sorted that for me as well. Highly recommend
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Leia as opiniões dos outros
Excellent customer service from Tim! He quickly sorted out the issue and successfully activated my Microsoft Office key. He was professional, patient, and made the whole process smooth and hassle-free... Ver mais
Ordered Office Pro sharp with provision of code but installation a night mare from insytructions. Several e mails sent for help which they promised still waiting for reply. Written them off as scamme... Ver mais
Very helpful and polite I am not too good with computers but he guided me step by step with patience ! Excellent service and highly recommend - you won't regret it 👍
Informações sobre a empresa
Escrito pela empresa
Welcome to OPEN SMART TECH, your trusted partner for all your Microsoft needs! As a dedicated Microsoft reseller, we're here to offer you genuine Microsoft licenses at unbeatable prices. With a wide range of products available for instant download, accessing your favorite software has never been easier – just a click away! Concerned about compatibility or need assistance with installation? Rest assured, our multilingual technical support team is available 24/7 to guide you through every step of the process, whether you prefer assistance in English, Spanish, French, or any other language. At OPEN SMART TECH, we prioritize quality, accessibility, and customer satisfaction above all else. We're proud to provide legitimate licenses at unmatched prices, ensuring a seamless purchasing experience that exceeds expectations. Explore our offers today and discover why we're the go-to choice for tech enthusiasts worldwide. Your Microsoft solution awaits, and we're here to make it a reality!
Informações de contacto
35 Constance Street, London, E16 2DQ , LONDON, Reino Unido
- +44 7 537 146 733
- info@opensmarttech.net
- opensmarttech.net
3,9
Bom
219 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 3% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
I'm not tech savvy so not entirely sure…
I'm not tech savvy so not entirely sure if I've done it properly and not had chance to use it yet as a programme so it will all be revealed one day!
23 de fevereiro de 2025
Quick response and problem solved
Quick response . good comms and problem sorted
28 de fevereiro de 2025
Opinião espontânea
was good and swift
6 de fevereiro de 2025
Great
Great! You are proactively responsive. Thank you for making this easy for us.
14 de fevereiro de 2025
Opinião espontânea
It was an amazing experience
It was an amazing experience. I appreciate the patience and support
14 de fevereiro de 2025
Opinião espontânea
Great support to resolve an issue.
12 de fevereiro de 2025
Opinião espontânea
Resposta da Opensmarttech
Hi,
We’re really sorry to hear about the trouble you faced with the installation. Our support team has already reached out to you via WhatsApp to assist, and after checking, we found that the issue wasn’t with the software itself but rather that your laptop doesn’t support it.
We always strive to help our customers as much as possible, and we’re happy to assist you in finding a suitable solution. Please feel free to reach out if you need any further guidance—we’re here to help!
Best regards,
IT Departement
Customer Support
OpenSmart Tech
Nothing received
Nothing received, emailed and sent a request through the web site support and no response from either. Have had to buy elsewhere now and will be looking to recover funds
31 de janeiro de 2025
Resposta da Opensmarttech
Hi Smith,
We’re really sorry for any confusion or frustration caused. We want to assure you that we did send your download link and software for Microsoft Office 2019 Professional Plus (PC) via email on January 31, 2025, at 18:51:20.
Additionally, we also reached out to you via WhatsApp earlier today to clarify this. Just to be sure, we’ve now resent the email once again. Please check all your email folders, including spam or junk, in case it got filtered there.
If you still can’t find it or need any help with the installation, please let us know—we’re here to assist you!
Kind regards,
IT Department
Customer Support
OpenSmart Tech
Good helpdesk assistance
I had a couple of hiccups with the download & then the product key, but the help desk were very patient with me & resolved the whole issue.
7 de janeiro de 2025
Excel
Wasnt sure to trust at first. Was a bit slow sending it out but on arrival it all works exactly as it should
5 de janeiro de 2025
Good company to use from experience
We have used the company several times.
On one occasion there was an issue and the company resolved this promptly.
9 de janeiro de 2025
Great company for your software needs
Have bought 3 software and had great experience. Good communication, happy to help if problem and always has a solution. Highly recommend.
27 de dezembro de 2024
I purchased the package and used the…
I purchased the package and used the key and the only part I can access is word when I try to access the rest of the package it states key already used and can only use on one basically operating system and I cannot use on another system. Der I only downloaded to one system... So really annoyed cannot access rest of package.
11 de dezembro de 2024
Just what i wanted to download
11 de dezembro de 2024
I just bought Visio Pro 2019 and…
I just bought Visio Pro 2019 and received and installed it very quickly and painlessly. Top company.
16 de dezembro de 2024
Opinião espontânea
Very smooth transaction
Very smooth transaction, had a little problem with insulation on my side but with customer service help everything went well!
26 de novembro de 2024
I ordered Microsoft Project and Visio
I ordered Microsoft Project and Visio. I did not receive any immediate email after the order. Tried to call several times but went to voicemail. Eventually WhatsApp messaged and got a reply. This took two days. However I did then receive everything and all went ok
30 de novembro de 2024
Great remote customer/install support
So, i purchased windows software from Opensmarttech and had some issues in activiating it, most probably because i'm not tech savvy.....however the online support team spent a lot of time with me and rectified my problem. They were very patient and efficient. Refreshingly so if i'm honest in this day and age. Bravo and thanks so much :)
5 de dezembro de 2024
Opinião espontânea
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