Thank you for a swift service. My bed was delivered and installed by Dwaine and Jason in under a week from placing the order. Professional, polite and efficently completed. If you need a bed for medic... Ver mais
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Leia as opiniões dos outros
Michelle in sales who could not have done a better job, she was lovely, helpful, patient and kind. On my journey to buy a bed believe me when I say she was not the standard, she’s a credit to your com... Ver mais
A empresa respondeu
I ordered a new mattress for my opera bed. Almost immediately michelle telephoned to discuss my requirements and give info on correct mattress. The correct mattress was agreed and delivery confirmed.... Ver mais
The bed was delivered and installed quickly. Unfortunately it had a slight defect and tilted at the very top of the raise function. On the assurance of the installation team it would be rectified qui... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de equipamento para mobilidade
- também em
- Fabricante de móveis
- Fornecedor de artigos hospitalares
- Loja de camas
Escrito pela empresa
Opera is a leading British manufacturer dedicated to stylish design and the power of technology to create beds and mattresses that enhance lives, promote health and deliver comfort.
Stylish, Customisable Design
Escrito pela empresa
- Committed to creating attractive, homely designed beds that you can make yours
- Opera offer a wide range of design options including size, style, headboard, wood finish, upholstery and more.
Informações de contacto
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
From start to finish was an excellent…
From start to finish was an excellent service. From talking to Ricardo on the phone to having the bed installed by Rich & Darren the experience was superb. Highly recommend.
8 de julho de 2026
Opinião espontânea
Resposta da Opera Beds
Hello James,
Thank you for taking the time to leave us such a wonderful review.
We're delighted to hear you had an excellent experience from start to finish. It's great to know Ricardo was able to help you over the phone and that Rich & Darren provided a superb installation experience. We'll be sure to pass your kind comments on to them, they'll really appreciate the recognition.
Thank you for your recommendation, and we hope you enjoy your new bed for many years to come.
Kind regards,
Jordan
A fantastic bed with an excellent delivery service
After a couple of nights of the best sleep I've had in years I can confidently say that my Opera Super King Emerald Motion Adjustable Bed seems a very worthwhile investment. The Gel Pro 4000 Adjustable Mattress, whilst very expensive, is also supremely comfortable and works well with the adjustable bed.
Perhaps the best part of the experience so far has been the delivery. I paid for installation and old bed removal, and the delivery team of Lee and Harry set about the task with efficiency and competence. The new bed was set up, tested and demonstrated within a hour. Thank you Opera Beds and your excellent team.
22 de julho de 2026
Resposta da Opera Beds
Hello Alasdair,
Thank you for your wonderful 5-star review!
We're so pleased to hear that you're already enjoying your new bed and that it's making such a positive difference. It's exactly what we hope for every customer, so it's fantastic to know you're happy with your choice.
It's also great to hear that Lee and Harry provided a smooth installation experience. We'll make sure your kind comments are passed on to them, they'll really appreciate the recognition for their hard work and professionalism.
Thank you again for choosing Opera Beds. We hope your new bed continues to provide you with many years of comfort and restful sleep.
Kind regards,
Jordan
Lee and Harry were very quick and…
Lee and Harry were very quick and efficient today. They were friendly, installed two beds and removed another. I would happily have these men again when I next change beds.
24 de julho de 2026
Opinião espontânea
Resposta da Opera Beds
Hello Sophie,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that Lee and Harry provided such a quick and efficient installation while also being friendly and professional throughout. Installing two beds and removing another is no small task, so it's great to know they made the whole experience a positive one.
Your kind words will mean a lot to Lee and Harry, and we'll be sure to pass on your feedback to them. Thank you for choosing Opera Beds, and we look forward to helping you again in the future should you ever need us.
Kind regards,
Jordan
Just Beware of what u buy
I can not fault there customer service and after help, it’s one of the best I’ve encountered in recent times , the people and engineers they send are very nice and try there best to sort the problems that you may be dealing with BUT it’s not what you bought , you have bought a product or products and need the products to work.
I sorry to say I’ve lost my faith in there products . I’ve had problems with my bariatric signature profiling bed it took SEVERAL visits from engineers to fix it. yes it’s work now and dose what it’s suppose to do but it’s left me with a nasty niddle in my back of my head every time I use it is it going work, I just don’t have total faith in the bed anymore but I have no choice but to use it.
At the same time I bought a recliner chair from them which has broken down 4 times,the last time it broke it left me stuck in position it was neither up or down I had to clime off the chair I’m disabled with mobility problems so you can imagine it was not fun getting off it.
Give Opera there due they have tried to sort the problems with the chair out and decide to exchange the chair for a new one which finally
Arrived today. But dose it work , DOSE IT HELL I’m now left with chair in seating position so I can sit in it but not fit for purpose it not doing what it suppose todo and reason I bought it. I have left it again in Opera hands to sort out I have no option but to do this . I have lost faith in there products and can not hand on heart give them any stars for that , BUT I can give them 2 stars for there customer service and after care funny enough and the staff that I’ve dealt with they do deserve to be recognised BUT there product just be beware you may get problems
23 de julho de 2026
Opinião espontânea
Resposta da Opera Beds
Hello Ann and Colin,
Thank you for taking the time to share your experience. While we're pleased to hear your kind comments about our customer service team, engineers, and aftercare support, we're genuinely sorry to read about the difficulties you've experienced with both your bariatric Signature profiling bed and your recliner chair.
The number of issues you've encountered is highly unusual and certainly not representative of the experience we aim to provide our customers. We completely understand how repeated faults can affect your confidence in the equipment, particularly when you rely on it every day, and we're sorry for the worry and inconvenience this has caused.
We're pleased that the issues with your bed have now been resolved, although we appreciate this doesn't immediately restore your confidence after several engineer visits. We also understand how frustrating and concerning it must have been for your replacement chair to develop a fault straight away, especially given your mobility needs.
Please be assured that we are actively looking to upgrade your chair to an alternative model that we believe will better meet your needs and provide the reliability you deserve. Our team will continue working with you until we have a satisfactory resolution in place.
Thank you again for recognising the efforts of our customer service team and engineers. Your comments about them mean a great deal, and we'll be sure to pass on your feedback. We sincerely apologise that your experience with the products has fallen below both your expectations and our own.
Kind regards,
Jordan
I would highly recommend Opera Beds
I would highly recommend Opera Beds , after purchasing a profile bed and mattress for my father and later a bed table , both were needed quickly and on both occasions the sales team got the items to us the next day . Unfortunately my Dad only slept in the bed for 7 nights as he was taken into hospital the day the bed arrived and put together. After being discharged from hospital my Dad was told he needed a hospital bed with an air flow mattress , Opera Beds honoured their 10 night sleep returns policy as Dad had been in hospital for two weeks since delivery , couldn’t be more impressed with the whole process , the bed was dismantled and removed . A great company to deal with from start to finish . Both the bed and the bed table were good quality .
22 de junho de 2026
Resposta da Opera Beds
Hello Mandy,
Thank you so much for taking the time to leave such a thoughtful review.
We're delighted to hear that our team was able to arrange next-day delivery for both the profiling bed and the bed table when they were needed so quickly. We know how important it is to provide prompt support during difficult times, and we're pleased we could help.
We're sorry to hear about your father's change in circumstances, and we hope he's receiving the care he needs. We're glad we were able to honour our 10 Night Sleep Guarantee and make the return process as straightforward as possible during what must have been a challenging period for your family.
It's wonderful to know you were happy with the quality of the bed and bed table, as well as the service you received from start to finish. Your recommendation means a great deal to all of us.
Thank you again for choosing Opera Beds, and we wish you and your father all the very best.
Kind regards,
Jordan
Great service all around 👌👌👌
14/07/26
We have just had the most pleasant experience at Opera Beds’ showroom, near High Wycombe!
No ‘hard sell’ by Ricardo, just gentle guidance, and a feeling of assurance that we’re in good hands 🤝
21/07/26
Another great experience with the installation team - Lee & Harry - The Dream Team!
They arrived on time and it took them less than 30 min to install and demonstrate the functions of the bed 👌
Thank you!
Gwen, Elna & Dennis
21 de julho de 2026
Opinião espontânea
Resposta da Opera Beds
Hello Gwen,
Thank you so much for taking the time to update your review. We're delighted to hear that your positive experience continued from your visit to our showroom through to the delivery and installation of your new bed.
We'll be sure to pass your kind words on to Ricardo, as well as Lee and Harry. It's wonderful to know that Ricardo made you feel comfortable with his friendly, no-pressure approach, and that Lee and Harry provided such an efficient installation while taking the time to demonstrate all of the bed's features.
Thank you once again for choosing Opera Beds. We hope your new bed provides you with many years of comfort, and if there's ever anything we can help with, please don't hesitate to get in touch.
Kind regards,
Jordan
Wonderful friendly service
Wonderful friendly service. The dream team were friendly efficient in delivery and installation.
Would highly recommend them, from advice and choosing your bed to delivery and installation. Communication brilliant throughout.
21 de julho de 2026
Opinião espontânea
Resposta da Opera Beds
Hello Elna,
Thank you so much for your wonderful review and recommendation!
We're delighted to hear you had such a positive experience from start to finish. It's great to know our team provided friendly advice while helping you choose the right bed, and that our installation team lived up to their "dream team" reputation with an efficient delivery and installation.
We're also pleased that our communication throughout the process met your expectations. I'll be sure to share your kind words with the whole team, they'll really appreciate the feedback.
Thank you for choosing Opera Beds. We hope you enjoy your new bed, and if we can help with anything in the future, we're always here for you.
Kind regards,
Jordan
A very personal service
A very personal service, considerate and effective.
Product delivery quickly , efficiently and an obviously quality product.
10 de julho de 2026
Resposta da Opera Beds
Hello Joan,
Thank you for your wonderful 5-star review. We're delighted to hear that you received a personal, considerate service and that your delivery was quick and efficient. It's also fantastic to know you're pleased with the quality of your new bed.
We really appreciate your kind words and thank you for choosing Opera Beds.
Kind regards,
Jordan
Very helpful and reliable
Very helpful and reliable. Will and Alex respond promptly.
17 de julho de 2026
Resposta da Opera Beds
Hello John,
Thank you for your wonderful review. We're delighted to hear that you found our service helpful and reliable. We'll be sure to pass your kind comments on to Will and Alex, who will be pleased to know their prompt support made a positive difference.
Kind regards,
Jordan
Very accomodating .
Very accomodating when i wanted to change size & gave me advice. No pressure. Fitters were very pleasant & coped with dog and got on with fitting bed downstairs whilst i got up.
15 de julho de 2026
Resposta da Opera Beds
Hello Christopher,
Thank you for your lovely 5-star review. We're so pleased to hear that you had a positive experience from the very beginning, and that our team could help you find the right bed without any pressure.
It's also wonderful to know that our installation team made the fitting process as smooth as possible and even won over your four-legged supervisor! We'll be sure to pass your kind comments on to everyone involved.
Thank you for choosing Opera Beds, and we hope you enjoy your new bed for many years to come.
Kind regards,
Jordan
Outstanding
Absolutely first class service and a brilliant bed that has been one of our best ever purchases for my husband with MND. No issues whatsoever in 4 years. Then when the up/down function failed one day, we called the office (Jordan) and were given verbal instructions and sent a video on how to temporarily fix it-all very straightforward. We received a new cable the next day in the post for free and again a very comprehensive video on how to attach it. What could have been a very stressful experience was, in fact, quite the opposite and my husband and I are both extremely grateful.
13 de julho de 2026
Opinião espontânea
Resposta da Opera Beds
Hello Joanna,
Thank you so much for your wonderful 5-star review. It means a great deal to hear that your bed has supported your husband so well over the past four years.
I'm really pleased I was able to help you troubleshoot the issue and that the videos and replacement cable made the repair as straightforward and stress-free as possible. We understand how important reliable equipment is, and we're delighted we could get everything sorted quickly for you.
Thank you again for your kind words and for choosing Opera Beds. We wish you and your husband all the very best, and if you ever need any assistance in the future, we're always here to help.
Kind regards,
Jordan
Ricardo was amazing very helpful and…
Ricardo was amazing very helpful and knowledgeable, I was very happy with my experience.
14 de julho de 2026
Resposta da Opera Beds
Hello Sally,
Thank you for your fantastic 5-star review! We're delighted to hear that Ricardo provided such a helpful and knowledgeable service and made your experience a positive one. We'll be sure to pass your kind comments on to him, they'll mean a lot. Thank you for choosing Opera Beds, and we hope you enjoy your new bed for many years to come.
Kind regards,
Jordan
More amazing service from Opera Beds
I ordered a mattress from Opera Bed a few months ago and was dellghted with their service and with the mattress when it arrived. I gave a 5* review
Unfortunately it turned out that the mattress was not going to be suitable for me due to unforseen circumstances. This was after the trial period had expired.
I rang Opera and spoke to Michelle and explained why the mattress wasn't suitable for me. She took the time to understand what the problem was and arranged for the mattress to be collected and returned to them,
It is unfortunate that the mattress was not suitable but it would not have been possible for Opera to know that in advance of me trying it.
The way this situation has been handled is testament to the amazing customer service provided by Opera
15 de junho de 2026
Opinião espontânea
Resposta da Opera Beds
Hello Jo,
Thank you so much for your wonderful review and for taking the time to update your experience.
While we're sorry to hear that the mattress ultimately wasn't suitable due to your unforeseen circumstances, we're delighted that Michelle was able to help and find a solution for you. We always strive to treat every customer with understanding and care, and it's fantastic to hear that this was reflected in your experience.
Your kind words about our customer service mean a great deal to the whole team. Thank you again for your support and for choosing Opera Beds. We wish you all the very best.
Kind regards,
Jordan
From ordering to delivery Opera Beds…
From ordering to delivery Opera Beds provided an excellent service through and through. The Sales Team answered all our questions. Delivery was on time and the removal of old bed and mattress was painless, at least for us! On the hottest day so far of the year Opera Beds/Sales team-Lisa/and last but not least/Delivery team get my vote.
10 de julho de 2026
Resposta da Opera Beds
Hello Peter,
Thank you for your fantastic 5-star review! We're delighted to hear you had an excellent experience from ordering through to delivery. It's wonderful to know our sales team, especially Lisa, was able to answer all your questions and that the delivery and old bed and mattress removal went so smoothly. We'll also be sure to pass on your kind words to our delivery team, who will be pleased to know their efforts, even on one of the hottest days of the year made such a positive impression. Thank you for choosing Opera Beds!
Kind regards,
Jordan
Assembly team arrived on time and…a
Assembly team arrived on time and sprung in to action straight away the worked no stop and when completed they gave me adequate instructions how to operate the bed. They were first class. Thank you
10 de julho de 2026
Resposta da Opera Beds
Hello Gordon,
Thank you for your wonderful 5-star review! We're delighted to hear our installation team arrived on time, worked efficiently, and took the time to explain how to operate your new bed. Your kind words mean a great deal, and we'll be sure to pass your compliments on to the team. Thank you for choosing Opera Beds!
Kind regards,
Jordan
Adjustable bed delivery / installation
Rich & Darren did a great job. Arrived on time. Friendly but professional. Good demo at the end. 👍
10 de julho de 2026
Opinião espontânea
Resposta da Opera Beds
Hello Dani,
Thank you for your 5-star review! We're so pleased to hear that Rich and Darren provided such a positive experience. We'll be sure to pass on your kind comments about their professionalism, friendliness, punctuality, and the demonstration they gave. Thank you for choosing Opera Beds, we really appreciate your feedback!
Kind regards,
Jordan
Good experience
Efficient. Quick delivery., seems a well made product. Good advice given
10 de julho de 2026
Resposta da Opera Beds
Hello Felicity,
Thank you for your review! We're delighted to hear you were pleased with the efficient service, quick delivery, and the advice you received. It's also great to know you're happy with the quality of your bed. Thank you for choosing Opera Beds, we really appreciate your feedback.
Kind regards,
Jordan
From the first phone call to the bed…
From the first phone call to the bed being delivered was a 5 Star experience
Chelsea showed us around all the different beds in the relaxed showroom
Ordering was simple with the help of Chelsea on a couple of phonecalls
Delivery was.prompt and installation went well with one of the men explaining how to use the bed
The bed is very comfortable and was overall an excellent experience
8 de junho de 2026
Opinião espontânea
Resposta da Opera Beds
Hello Joanna,
Thank you so much for your wonderful 5-star review! We're delighted to hear that your experience was exceptional from your very first phone call through to delivery and installation.
It's great to know Chelsea made your showroom visit relaxed and informative, and that she was able to help make the ordering process simple. We're also pleased our installation team provided a prompt service and took the time to explain how to use your new bed.
Most importantly, we're thrilled to hear you're finding the bed so comfortable. Thank you for choosing Opera Beds and for taking the time to share your experience, we truly appreciate your recommendation and support.
Kind regards,
Jordan
Resposta da Opera Beds
Hello Lorraine,
Thank you for your 5-star review! We're delighted to hear you're very satisfied with your bed and that it was installed promptly. Thank you for your recommendation and for choosing Opera Beds, we really appreciate your support.
Kind regards,
Jordan
Arrived promptly after invoice queries…
Arrived promptly after invoice queries by customs.which was also sorted very quickly.(eu red tape shipping to Northern ireland)
Also happy with product.!
1 de julho de 2026
Resposta da Opera Beds
Hello,
Thank you for your 5-star review! We're pleased to hear that any customs invoice queries were resolved quickly and that your order arrived promptly. It's also wonderful to know you're happy with your bed. We really appreciate your feedback and thank you for choosing Opera Beds!
Kind regards,
Jordan
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