Oppo Brothers Opiniões 

426
•
TrustScore: 2.5 em 5

2,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 2 em 5 estrelas

I bought the chocolate brownie ice cream. Good heavens, it wasn't what I expected. The texture is very airy, like a chocolate mousse almost, and the flavour was chalky. In my opinion it tasted like a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Delicious ice cream, so far tried the hazelnut & chocolate, chocolate brownie & salted caramel. Ordered the Belgium chocolate ice lollies & also received the raspberry swirl as free - my other half li... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Jezus wat een kleere zooi dit 7 euro betaald voor dit pak en niet eens cookie dough echt balen dit volgende keer komen we jullie opzoeken op de verpakking stond niet dat het ijs was dus we wilde het u... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Not even worth 1 star, poor excuse of an b n j imitation. The cheapest flavour ice cream ever with the smallest pieces of cookie dough you can't believe how big of a scam this is. PLEASE NEVER BUY THI... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Gelataria
  2. também em
  3. Confeitaria
  4. Fabricante de alimentos congelados
  5. Fornecedor de sobremesas congeladas
  6. Loja de sobremesas

Escrito pela empresa

We're on a mission to help everyone treat themselves well. We've created award-winning ice cream that’s better for your health with up to 60% fewer calories and sugar than those OTHER brands all while delivering the same indulgent taste you know and love. #IndulgeInLife with Oppo!


Informações de contacto

2,5

Mau

TrustScore: 2.5 em 5

426 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,5

Todas as opiniões

(426)

2 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

order was supposed to arrive 4 days ago…

order was supposed to arrive 4 days ago to which i’ve heard nothing other than it’s been shipped. i reached out via email and instagram as suggested on the shipping email 3 days ago to which i’ve had no reply.

13 de fevereiro de 2021
Opinião espontânea
logótipo da Oppo Brothers

Resposta da Oppo Brothers

Dear Rebecca,

We're really sorry about the service you received last week, especially the delay in customer service. As discussed via email your order was delayed due to the snow across the UK over the past two weeks.

We have processed your redelivery and as per our email exchanges and we hope it goes some way to apologising for the issue.

Kind regards,

Oppo

Classificada 5 em 5 estrelas

Wonderful Christmas gift

I received a voucher as a Christmas gift and I am not disappointed. The ice cream tubs are delicious and I love the lollies. My daughter loves them all too so they won’t last long in this house!

13 de fevereiro de 2021
Opinião espontânea
Classificada 4 em 5 estrelas

Two big thumbs up

What I've tried so far has been great, I haven't sampled all of what I have ordered but so far two big thumbs up, can't wait to try out the other product you have once they're back in stock.

31 de janeiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Very well-received Christmas gift

Overall, an excellent product. The variety of flavours, taste and consistency far exceed my prior experience with low-calorie ice cream. The only downside of my experience was the initial delivery, which was all melted. I believe this was a courier issue and Oppo Brothers were both quick and accommodating in providing a replacement. Great job!

26 de janeiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

A new favourite

The process of ordering on the Oppo website was clear, easy and quick to navigate and complete. I ordered 6 items, a few flavours of the tubs and a box of sticks. I really appreciated the eco packing and the efficient delivery of the items, and trying some flavours i wouldn’t have usually gone for. However, my favourite tub has got to be caramel chocolate crunch ice cream, I’d recommend this for sure, and will be back for more!

25 de janeiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Received a gift card for Christmas

Received a gift card for Christmas. Ordered 4 tubs and 2 sticks. Good communication re delivery. Ice cream is delicious. Our only gripe is that not made in UK so not as green as we would like.

25 de janeiro de 2021
Opinião espontânea
Classificada 2 em 5 estrelas

Great ice cream poor service

I received the voucher for 6 ice creams and a spoon that arrived much later than expected, fair enough before Christmas. Ice cream arrived on time however, only 3 of the 6 arrived. Tried to call the support line several times but it just rang through to a mobile with no voicemail capability. Ice cream was delicious though

25 de janeiro de 2021
Opinião espontânea
logótipo da Oppo Brothers

Resposta da Oppo Brothers

Dear Mike,

Thank you for your candid review, we apologise for the customer service issue you experienced. As you may know our company is working remotely so all our calls are routed to a member of the team. In your case we apologise for the lack of response it was the same week we were moving all our stock to a new warehouse so things were extremely busy.

Once again our sincerest apologies and I hope us rectifying the issue for you went some way to apologise.

Kind regards,

Oppo

Classificada 5 em 5 estrelas

It’s a superb service and product

It’s a superb service. The online experience is easy and straightforward, delivery efficient and the ice cream itself really does stay frozen for a good stretch before deposit in the freezer so don’t worry if you are out for a bit when it arrives.

Crucially the product itself is excellent. It’s no compromise - the ice cream does not in any shape of form taste inferior or indeed different to the big luxury brands, inline certain competitors. The only improvement might be an increase in the ‘chunk count.’

Really, really great and worth every penny.

25 de janeiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Was recommended this ice cream when I…

Was recommended this ice cream when I was diagnosed with gestational diabetes. Couldn't recommend it more. Its tastes amazing and doesn't spike my levels. Will definitely be ordering again. The 6 items for £35 was totally worth it.

25 de janeiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant idea

Brilliant idea. Christmas present for parents, they were really pleased. Parcel arrived on time, ice cream was well insulated etc. I ordered a selection of flavours and although they haven't tried them all yet, they love everything they have tried so far.

25 de janeiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Delicious ice cream

Oppo Brothers ice cream is delicious and doesn’t taste low calorie, even though it is. Lots of choice of flavours, and when I ordered some to be delivered, the delivery was super speedy. Will definitely be ordering more.

25 de janeiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Finally found my fix....

I have searched various Superkets for a our Families favourite Oppo icecream but had no luck. Then thought of a brillian idea, let's see if they deliver direct. To my great pleasure they do and it's free and to top to it all of the flavour that I was looking for was the best value.

Thank you Oppo for your amazing products.

25 de janeiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

amazing company - shop small :)

The delivery was amazing, despite the delays (due to covid backlog) I had communication throughout with a new delivery date and also saying sorry for the delay. The delivery then arrived exactly as described. And lets not forget the ice cream DELICIOUS!!!!!!!

25 de janeiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Oppo ice cream - life saver!!

I thought the service provided was fantastic! The ice cream came super quick and frozen in perfect condition. My fave is definately the chocolate hazelnut and the praline. Such an amazing way to satisfy my ice cream needs but with a fraction of the calories!! I just want more and more!!

25 de janeiro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered it 7 days ago

Ordered it 7 days ago. No tracking number, no idea who is delivering it and no one getting back to me. Should of arrived yesterday but still not here and wasted over £32.

Edit. It came 2 days late (9 days after ordering) and ordered 6 tubs, only got 5 tubs and one of them were the wrong flavour, wasn't told that they'd be changed but I only got 5 delivered when I ordered 6 tubs...

17 de dezembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

First time using the delivery service…

First time using the delivery service having been a fan of the Oppo flavours found in the supermarket for years. Great experience from start to finish; prompt delivery, clever packaging keeping the items frozen, yummy flavours that are exclusive to online eg the Christmas ones. I'm not vegan but my favourite Oppo flabpir of all time has to be the delicious Almondberry - can't get enough!!

12 de dezembro de 2020
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais