Optical Express Ireland Opiniões 

I had lens replacement on Sunday .All the staff I dealt with were very professional and kind. I was very nervous, they took time to reassure me even one of the staff gave me her hand to hold through the procedure.
I have been wearing glasses since I was under a year and could see nothing without them .
I'm writing this review glasses free. I'm so happy I had it done and would recommend optical express 100 percent.

Great experience, I’m glad I decided to go for eye lens replacement, I only wish I decided to go for it sooner. The team guide you through the process and put your mind at ease. The day of the surgery went so well and the procedure was seamless. I know my quality of life will be hugely improved

Effective surgery. Friendly staff. Worked around my schedule

Everybody was assuring, they made me feel at ease and comfortable with the procedure. They informed me the negative possibilities but made sure whatever happens that they would be there with me, that my journey is theirs as well. Thank you team!

Reading the reviews and seeing 34% are giving a 1 star is just plainly extremely scary. This place should be closed down. FFS

I recently had cataract surgery with Optical Express in Tallaght, it has been a quick and easy experience from beginning to now. I had my consultation on the 12th of August and 2 weeks later I was in for my surgery.

So far I cant believe the results only 3 days post op. Thank you to everyone at the Tallaght clinic for making this process so easy for me!

Great experience - treatment was very straightforward, with care first class. Would highly recommend - wish I had done it sooner.

I had my LVC over two years ago now, and I have to say it was the best thing I’ve ever done. The fact I can now wear sunglasses without having to swap between glasses and contacts is AMAZING. Thank you team Notts, especially Sharon, Hayley and Sophie for always being great, and Sajjad for being the best surgeon.

I would give 0 stars if I could, dreadful. Meadowhall branch. Never call when they say, lost glasses 3 times and when got them wrong lenses! Still waiting on glasses over 2 months after test!

White Rose center in Leeds. Asked to see if they could fix my glasses as the screw had come loose and vanished. I hadn’t bought them from there but the nice assistant took my glasses and within 5 mins brought them back fixed. Asked how much and said no charge. Very friendly and went out of her way. I think I’ll be booking my next appointment there.

Very friendly and professional staff.
So helpful when I needed new glasses, and took into account my specific requirements. So easy to deal with.
Very positive experience.

Called 5 times today and I finally answered. They blatantly lied saying that I had enquired online about laser surgery, which I doubt I would as I have already had them lasered. Shocking way to market by lying to people.

My wife has just had cataract surgery done at St Vincent Street Glasgow. What a brilliant experience from the start, the staff could not be more helpful putting her at ease explaining as they go along. While I waited I was offered endless cups of tea/coffee, they really look after us all. Brilliant experience

If anything goes wrong with the laser eye results, like it did for me, their response is “you knew the risks”. The facilities were awful, the staff don’t care, and your time is not valued. Impossible to get an appointment. Customer service never organise what they say they will.

I went for laser eye surgery in 2019 in July or August. Everything went fine but before the year period ended my eyes started to feel really dry and irritated and my eye sight wasn’t the best especially in my right eye. I spoke to someone who advised me to go for an eye appointment which I did and was told it had deteriorated a little but not enough. But I kept having issues and then Covid hit and had no help or response from them. I have been trying for the last few years to get in touch with anyone with no luck every time I send an email I get no answer which i think is shocking service and I will now be taking this further as it is not cheap to get this done and I now wear glasses again full time even though my eyes deteriorated which the time frame that should have been covered by the company but I was brushed aside and ignored.

Had problem with eye . Great service from staff . Triaged then seen by Jenna and Chris . Customer service girl lovely too . Eye feels much better

Tried to book a consultation to have lens surgery, could only offer me appointments at a convenient time. unable to book more than 6 weeks ahead. Eventually booked an appointment only to be told by WhatsApp that there was a problem that day a week later I have heard nothing from them!

It appears there are no direct telephone numbers any more to my local Optical Express or surrounding areas. The numbers that are given go to an automated answer machine which just keep saying an advisor will answer and they never do. Online is impossible to book an eye test as all websites only seem to be interested in advertising their laser eye service. So I won't be using Optical Express again.

Very very poor telephone call to find out why my contact lens direct debit was more than doubled without letting me know . The person I spoke to sounded very sleepy and bored .She had no idea of how to deal with customers telling me I had been emailed in December eventually I got her to read out my email address and it wasn't mine ! She was like a stuck record saying I had received an email even when told that my email was completely different to the one she had on file . What a waste of my time, after using this company for over 20 years they ve even moved premises without letting customers know .A truly rubbish company.

I had a fantastic experience at Edinburgh Gyle Optical Express. The optician Ryan provided excellent service, addressing all my questions thoroughly. The entire staff had a warm and welcoming demeanor, always sporting smiles. I highly appreciate the outstanding customer service at Gyle Optical Express. Thank you.