Optilase Eye Clinic Opiniões 

588
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

From the very first consultation to 4 weeks post Lasik everyone I have met have been brilliant. The whole team are super friendly and informative not to forget reassuring. I wish I done this year's... Ver mais

Classificada 2 em 5 estrelas

My consultations were rescheduled multiple times by Optilase. Trying to get an initial consultation was torture, it had been rescheduled atleast 3/4 times by Optilase. My one month post op appoint... Ver mais

Classificada 5 em 5 estrelas

From beginning to end , my experience with the entire optilase team from front facing staff to the nurses , receptionists , optometrists and surgeons have been FIRST CLASS !!! They made my journey and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have had such a great experience with Optilase from start to finish! Have always felt very supported and welcome. The staff are amazing!

Informações sobre a empresa

  1. Centro de oftalmologia

Escrito pela empresa

Optilase is Ireland’s leading laser eye, lens and cataract surgery clinic. As one of the first private clinics to be established in the country, we are renowned for providing exceptional vision correction surgeries in Ireland. As a family-owned Irish business with a dedication to providing exceptional care and outcomes, with leading medical experts including Ophthalmic Surgeons, Laser Optometrists, and medical staff. We use sophisticated medical technology to provide the best laser, cataract and lens surgery corrections.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

588 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as opiniões

(588)

345 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Happy customer

All questions I had were answered. I didn't feel pressured to go ahead with procedure after the consultation.
The procedure was very quick and after care was thorough.

20 de fevereiro de 2026
Opinião espontânea
logótipo da Optilase Eye Clinic

Resposta da Optilase Eye Clinic

Great to hear Brigid!

Classificada 5 em 5 estrelas

Life Changing Vision. I’m still amazed!

I had an amazing experience at Optilase Eye Clinic in Belfast. From the very first consultation right through to aftercare, the entire team made me feel comfortable, informed and genuinely cared for. They took the time to explain every step in detail, answered all my questions without rushing and made what could have been a nerve-wracking process feel completely manageable.

I can honestly say it was one of the best decisions I’ve ever made. The results have been life changing and my vision is still fantastic. The professionalism, friendliness and attention to detail from the staff really stood out and it’s clear they take great pride in what they do.

I would highly recommend Optilase to anyone considering laser eye surgery the level of care and support throughout the entire journey was second to none.

17 de abril de 2025
Opinião espontânea
logótipo da Optilase Eye Clinic

Resposta da Optilase Eye Clinic

Thank you so much taking the time to share your experience with Optilase Belfast!

Classificada 5 em 5 estrelas

I had my procedure with Optilase and…

I had my procedure with Optilase and honestly, the entire experience exceeded my expectations from start to finish.From the very first consultation, everything was explained so clearly and thoroughly. The staff were incredibly professional but also warm and reassuring, which made such a difference in calming any nerves I had. They took the time to answer all my questions and made me feel completely comfortable and confident in my decision.

On the day of the procedure, the team talked me through every step as it was happening, so nothing felt unknown or overwhelming. The procedure itself was surprisingly quick and was far less daunting than I had built it up to be in my head.The aftercare has been just as impressive. I felt really supported throughout the recovery process, with clear instructions and check-ins.

The results have been life-changing. My vision has improved so much, and even though there were some normal fluctuations during recovery, I could see progress every day. It’s such an amazing feeling not having to rely on glasses or contacts anymore.Overall, I would highly recommend Optilase to anyone considering laser eye surgery. The level of care, professionalism, and overall experience has been outstanding, and I’m so glad I chose them.

20 de março de 2026
Opinião espontânea
logótipo da Optilase Eye Clinic

Resposta da Optilase Eye Clinic

Hi Ellen. Thank you so much for the lovely feedback, we are so happy to hear about your experience.

Classificada 4 em 5 estrelas

Very helpful and friendly whenever…

Very helpful and friendly whenever questions were asked. Some things needed clarifying and they were good about getting to the the answers.

21 de janeiro de 2026
Opinião espontânea
logótipo da Optilase Eye Clinic

Resposta da Optilase Eye Clinic

Hi Fionn,

Thank you for your lovely feedback!

Classificada 5 em 5 estrelas

Great experience

Great experience. Claire (my optometrist) is very helpful and pleasant to deal with. Successful operation and much improved vision as a result. Delighted with the experience.

20 de março de 2026
Opinião espontânea
logótipo da Optilase Eye Clinic

Resposta da Optilase Eye Clinic

We’re so glad to hear that you’re delighted with your experience, and we will be sure to pass on your kind words to the Optometrist.

Classificada 5 em 5 estrelas

Great staff

My consultant was always warm and informative as well as receptionists

20 de fevereiro de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

The surgery was perfect and Im happy…

The surgery was perfect and Im happy with teh results.
On the other hand all the previous month and consultancy was not without issues.
Main problem was the delay to get the test contact lenses to try the new eye configuration. The issue was on the providers not in optilase, but the support and communication wss not the best and I was close to push back the surgery.
On the day of the surgery, they were bad planning and Ive got my surgery 6 hours after the original plan. With no clear communication but to ask every 30-45mins if im going to get the surgery soon or if i can go a have my lunch. Which i have to take after the surgery instead of going to test immediately.
Post surgery everything is alright.

27 de fevereiro de 2026
Opinião espontânea
logótipo da Optilase Eye Clinic

Resposta da Optilase Eye Clinic

Hello Matias.

Thank you for taking the time to share your feedback.

We are pleased to hear that you are happy with the results of your surgery. However, we are very sorry to learn about the difficulties you experienced in the leading up to your procedure and on the day itself. This is not the standard of care or communication we strive to provide.

We understand how frustrating the delay in receiving your trial contact lenses must have been. While this was due to a nationwide shipping delay from our supplier and unfortunately outside of our control, we sincerely apologise for the inconvenience caused.

We have made attempts to contact you to discuss your concerns further, as we take all feedback seriously and are committed to improving our patient experience. We would still welcome the opportunity to speak with you directly and address this in more detail. Please let us know if you'd like us to try to reach you again.

The Optilase Team

Classificada 5 em 5 estrelas

Life changing experience

From the initial consultation appointment through to my post op appointments, the staff at Optilase have been so supportive. My operation went so smoothly and all queries answered easily by the surgeon and reception team. My appointment was scheduled last minute but the team assisted and calmed me the whole way through, and it is the best thing I have ever done. Absolutely life changing!

21 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

My eyes are now worse than before

My eyes are now worse than before. I also ended up with dry eye. I believe it’s because of a mix up where the lady at reception didn’t even know I was booked in on arrival and said that I wasn’t, even though I had the letter in my
Hand. So they said they would squeeze me in with a different surgeon than what I was originally told. I travelled to Belfast and stayed overnight as my surgery was early the next morning. I was told I was getting some Italian surgeon who was the best at optilase. I was squeezed in that morning with a different surgeon who seemed very rushed to get it done and didn’t know his left from his right eye when doing the pre test which was terrifying. He just didn’t seem like he knew what he was doing. I know it was around Covid time but that’s no excuse. It just didn’t seem right at all. Something went wrong I believe as I couldn’t see for over 1 Week. It took weeks for my eyes to get back to normal. When they did it was pretty much the same as before if not worse as I ended up getting dry eye which i wouldn’t wish on anyone. I am considering legal advice on what happened

16 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

⭐️⭐️⭐️⭐️⭐️ 5/5

⭐️⭐️⭐️⭐️⭐️ 5/5 – Exceptional Experience!

I recently had eye surgery, and the entire experience was absolutely amazing. From start to finish, I felt supported, informed, and genuinely cared for. The staff were incredibly professional and made me feel completely at ease throughout the process.

The procedure itself went smoothly, and the results have exceeded my expectations. My vision is clearer than ever, and I’m so grateful for the skill and expertise of the surgical team.

Recovery was easier than I imagined, and I always felt I had someone to reach out to if I had questions. I couldn’t be happier with the outcome.

If you’re considering eye surgery, I can’t recommend this clinic and team enough. They truly changed my life for the better!

8 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Oltilase performed my both eye surgery…

Oltilase performed my both eye surgery on Dec 2025. I would say I am very happy with the result. They call me for follow-up surgery 4 times already, which shows greater post-operative care. Service could be efficient if they do the surgery at given time so that the patient do not needed to wait longer. However, there is no harm to wait a bit if you are going for life changing surgery. Ensure you have day off on this day. All the best

19 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

5 years post op

I had laser eye surgery with Optilase 5 years ago, and honestly, it’s one of the best decisions I’ve ever made.

From the very beginning, the experience was excellent. I had my initial consultation in Derry, where the staff were incredibly friendly, professional, and thorough. They took the time to explain every step of the process, answered all my questions, and made me feel completely at ease. There was never any pressure—just clear, honest advice about what to expect and whether I was a suitable candidate.

The surgery itself took place in Belfast, and it was just as smooth and reassuring. The team there were amazing—calm, confident, and very supportive throughout. The procedure was quick, painless, and over before I even had time to feel nervous. I remember being surprised at how straightforward it all was.

The results have been life-changing. Waking up every day with clear vision still feels like a luxury, even 5 years later. No more glasses, no more contact lenses—just perfect eyesight and complete freedom. My vision has remained consistently sharp, and I’ve had no issues at all since the surgery.

I can’t recommend Optilase highly enough. The level of care, professionalism, and expertise from start to finish was outstanding. If you’re considering laser eye surgery, I would absolutely encourage you to go for it—this has genuinely been a 10/10 experience for me.

10 de abril de 2026
Opinião espontânea
logótipo da Optilase Eye Clinic

Resposta da Optilase Eye Clinic

Hello Nicole.

Thanks so much for the lovely feedback and great to hear how well you are getting on, 5 years later!

Thanks,
The Optilase Team

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