I am a long-time customer, and I have always found the user experience to be good – for example, whenever I have had a query, the response time has been fast and courteous. However, in the past I have... Ver mais
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Leia as opiniões dos outros
The Orbit Remit service is excellent. I've completed 100s of transactions and have been very happy. On a very rare occasion when I had a problem their customer service has been superb so you can have... Ver mais
it was possible Ly the worst experience I have ever had. I made an official complaint the Australian Financial Complaints Authority. I wrote an e-mail to the found and today 5 days on the transfer has... Ver mais
We are very happy with their service. Whenever we transfer any money, they deliver without much delay. The last transaction, in particular, was amazing. Within hours our money was transferred to an... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are an online, international money transfer solution. We get money to where it is needed most, at the best possible exchange rate for the lowest possible fees!
Informações de contacto
1/182 Vivian Street, 6011, Wellington, Nova Zelândia
- support@orbitremit.com
- orbitremit.com
4,8
Excelente
34 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
11 de maio de 2026
Fast and easy transfer
Fast and easy transfer, recipient get the money quickly. The exchange rate is also reasonable.
5 de maio de 2026
I have been using OrbitRemit for…
I have been using OrbitRemit for sending money overseas and the experience has been very good. Transfers are quick, rates are reasonable, and customer service is helpful. Highly recommended.
5 de maio de 2026
Always efficient and no delays
Always efficient and no delays. For a senior citizen who is pretty hopeless with technology, that's good.
4 de maio de 2026
Highly Recommend!
I’ve been win orbit remit for more than 10years now. Once you deposit the funds receiver will also be credited straight . No delays and no waiting. Very trusted Platform and I highly recommend.
5 de maio de 2026
Can’t find a better one
Fastest and most reliable international money transfers I could find!
Thanks for the good work
5 de maio de 2026
It easy to send money to our love ones…
It easy to send money to our love ones and very convenient
4 de maio de 2026
Misleading total cost
Misleading total cost. OrbitRemit showed low fees but my $3,000 transfer ended up with an extra $39 charge. Not transparent. Won’t use again.
7 de maio de 2026
Opinião espontânea
Resposta da OrbitRemit
Hi Adu,
Thank you for taking the time to share your feedback. We understand that unexpected fees can be disappointing and we appreciate the opportunity to clarify this for you.
Card payment fees are influenced by several factors, including the card network, transaction type, and how the payment is processed. Because these costs vary, we apply a single standard percentage to card payments to keep things clear and consistent. We regularly review this rate to ensure it remains fair and reflective of the broader cost environment.
To help you avoid these fees in the future, we also offer alternative payment methods — such as bank transfer, POLi and PayID which do not incur any surcharge.
We were unable to identify your account based on the information provided in your review. Please contact us at support@orbitremit.com and we will be happy to look into this further and assist you directly.
Kind regards,
OrbitRemit
It took too long to make a simple bank…
It took too long to make a simple bank to bank transfer...you invite me to use your service by email then take my money happily but make me answer questions when i have been previiusly verified...slow response meant 2days or more to send money
You advertise 80 percent of transactions in 2hrs 80 percent of the time...i have done 45 transactions maybe and 2 or more take more than 2days....for a repeat customer that is very substandard
4 de maio de 2026
Resposta da OrbitRemit
Hi David,
Thank you for taking the time to share your feedback.
We’ve had a look into your account, and the delay occurred because we needed some additional documentation to meet regulatory requirements before we could proceed with your transfer. As a regulated financial institution, we’re required to complete certain checks to keep our service safe and compliant, which sometimes means requesting extra information from our customers.
Your transfer was successfully completed on 6 May 2026.
If you have any questions or would like further clarification, please feel free to contact us at support@orbitremit.com. We’re always happy to help.
Thank you again for your patience and understanding.
Kind regards,
OrbitRemit
Always easy straightforward and fast
Always easy straightforward and fast. Secure.
29 de abril de 2026
Your service is good and quick so I…
Your service is good and quick so I recommend you friends of main
I am happy with you
2 de maio de 2026
Straightforward
Straightforward, easy reliable transfers in a timely manner.
Thankyou.
8 de maio de 2026
Great service. Google wallet not working
Very fast remittance
Relevant update on status
Prompt attention to customer queries when raised and resolution
Good exchange rates (can be better :-))
One issue: Google wallet is no more supported as I am getting a android error saying the orbit remit app doesn't follow the android norms. Can you pls fix this
2 de maio de 2026
Every transaction is fast and reliable..
21 de abril de 2026
Opinião espontânea
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