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Ordo Opiniões 1761

TrustScore: 4 em 5

4,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Unfortunately Amazon delivery let's my experiences with you down. The ordering with you was easy and I was really looking forwards to my order but being I am at my caravan Amazon struggled with this.... Ver mais

Classificada 5 em 5 estrelas

Very nice brush, has a few programs, can choose which is better and more comfortable for you. Travel case is wonderful idea,especially because you can change it as well.

Classificada 4 em 5 estrelas

Good quality products - got an electric toothbrush and sonic water flossed. Both great. My only criticism is the tactile coating on the toothbrush seems to have degraded over the course of about a yea... Ver mais

Classificada 5 em 5 estrelas

Magical product - quiet clever toothbrush with travel charging case included as part of a deal - game changing set!! Absolutely adore and am brushing teeth much more regularly and enjoying it!

Informações sobre a empresa

  1. Clínica dentária

Sobre Ordo

Escrito pela empresa

Oral care that works.

We create simple, stylish, and sustainable products that support better oral health and fit seamlessly into modern lives.

No overcomplicated tech, no unnecessary waste, just smart design and expert-approved quality you can trust.


Why choose ordo?

We focus on what really matters - effective products, simplicity, and affordability.

Take a look at our core product range:

✳️ Sonic+ Electric Toothbrush

Our most advanced brush, delivering 40,000 sonic pulses per minute, with 4 brushing modes, a 4+ week battery life, and a range of stylish colours.

Ordo Sonic Plus Electric Toothbrush


✳️ Sonic Lite Electric Toothbrush

A lightweight, travel-friendly rechargeable brush with the same sonic technology as the Sonic+, but with a streamlined design.

Ordo Sonic Lite Electric Toothbrush


✳️ Hydro Sonic Water Flosser

A high-performance water flosser for deep cleaning between teeth, improving gum health with multiple pressure settings.

Ordo Hydro Sonic Water Flosser


✳️ Sonic Kids Squishmallows Rechargeable & Battery Brushes

Gentle yet effective, designed specifically for children to encourage healthy brushing habits from an early age.

Ordo Sonic Kids Squishmallows x Ordo Recharge Patty


From first brushes to pro-level clean, there’s an Ordo product for everyone. Smart oral care that fits every lifestyle, every routine, every smile.

Shop the Ordo range

Smarter care for you and the planet

Escrito pela empresa

Less waste, more impact 🌍
We keep it low-impact, with refillable systems, recyclable packaging, and a commitment to a healthier planet through smarter choices.
Going beyond oral care 🧑🏽‍🤝‍🧑🏽🧑🏽‍🤝‍🧑🏽
We’re building a community of people who believe in simpler, smarter, and more accessible ways to care for their health. Because great oral care should be available to all.

Guarantee & Warranty

We stand by the quality of our products.

60-Day Money-Back Guarantee – Applies to many of our electrical oral care products - if you don’t love them, return them within 60 days for a full refund.

2-Year Warranty – All electrical oral care products are backed by a two year warranty, covering you from the date of purchase.


Informações de contacto

Better oral care starts here

Sonic power, stylish colours, smart design – shop the Ordo range.

4,2

Bom

TrustScore: 4 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 65% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Unfortunately Amazon delivery let's my…

Unfortunately Amazon delivery let's my experiences with you down. The ordering with you was easy and I was really looking forwards to my order but being I am at my caravan Amazon struggled with this. My order was left somewhere else and I wasnt told where other then a picture of my order with some old van. I had help from Sarah from Ordo she resent order round two delivery times kept changing had a phone call nowhere near, then text to say issues with delivery then turn up much later we had words.
But very happy with ordo help and my order in the end.

12 de junho de 2026
Classificada 5 em 5 estrelas

Very nice brush

Very nice brush, has a few programs, can choose which is better and more comfortable for you. Travel case is wonderful idea,especially because you can change it as well.

10 de junho de 2026
Classificada 5 em 5 estrelas

Love. Love. LOVE!

I ordered the sonic plus and water pik. I absolutely love it! I did make them mistake of letting my husband try both so I had to order him the same set as well!

13 de maio de 2026
Classificada 1 em 5 estrelas

Didn’t find it as it was advised.manual…

Didn’t find it as it was advised.manual brush is way much better than that or oral B is recommended than it.

9 de junho de 2026
logótipo da Ordo

Resposta da Ordo

HI Sem,

Thankyou for sharing your feedback. We're sorry to hear that the product did not meet your expectations. We understand that toothbrush preferences can vary from person to person, and we're disappointed that you did not experience the benefits you were hoping for.
We do offer a 60 day money back if your unsatisifed with your toothbrush, if you would like to do this please do email us at hello@ordolife.com and someone will be more than happy to assist you with this.

Regards,

Ordo

Classificada 1 em 5 estrelas

Not good customer service

Not good customer service, bought a replacement head didn’t fit and I was told I could send it back. Refused to refund, wouldn’t buy from this company again.

11 de maio de 2026
logótipo da Ordo

Resposta da Ordo

Good afternoon Royette. Thank you for taking the time to share your feedback.

We are sorry to hear that you were disappointed with your experience. We understand how frustrating it can be when a product is not compatible with your toothbrush. That is why we have updated our website so the compatibility of brush heads and toothbrushes are clear.

Whilst we are unable to accept opened brush heads for return due to hygiene regulations, we reviewed your case and have since contacted you directly. As a gesture of goodwill, we have arranged a full refund to ensure a positive resolution.

Customer satisfaction is extremely important to us, and we always aim to support our customers where possible. We hope this demonstrates our commitment to putting things right when issues arise.

If there is anything further we can assist you with, please do not hesitate to get in touch.

Kind regards,

The Ordo Team

Classificada 5 em 5 estrelas

Magical product

Magical product - quiet clever toothbrush with travel charging case included as part of a deal - game changing set!! Absolutely adore and am brushing teeth much more regularly and enjoying it!

8 de junho de 2026
Classificada 3 em 5 estrelas

I ordered adult toothbrush and I…

I ordered adult toothbrush and I received children’s.

6 de junho de 2026
logótipo da Ordo

Resposta da Ordo

Good afternoon Mike. Thank you for taking the time to leave a review.

We are sorry to hear that you received the incorrect item and understand the frustration this caused.

Following our recent correspondence, we have now resolved the matter and arranged a full refund. We appreciate your patience whilst we worked to put things right.

At Ordo, we strive to provide both high-quality products and excellent customer service, and we regret that your experience did not reflect the standards we aim to achieve.

If there is anything further we can assist you with, please do not hesitate to get in touch.

Kind regards,

The Ordo Team

Classificada 1 em 5 estrelas

Disappointing After sales service

After sales service is very disappointing. I need to return your aqua floss, it has stopped working. I live in the rural areas, will be going to town next Wednesday. I need an address to return your expensive non functional floss.
Request number 51580.

10 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Bad construction, difficult to open it for cleaning

Only positive side is it's powerful (when the filling hole is open). Nothing else. Bad construction, the seals are so tight, so no air can go to the reservoir making vacuum and losing power very quickly at2/3rd of the level. Need to keep open the filling hole cap allways to work properly, but the water is leaking from there. Very difficult to disassemble it for cleaning. Very difficult to clean it if manage to open it at all. Too many sharp angles inside and pockets trapping dirt. Very strange and wrong decision to keep inside second nozzle always in touch with the water. It's with tight air seals inside, but very weak seals from outside, so the water can go to the wires and it start working from it self, spraying with leftover water everywhere. The command buttons are not very well placed. After less than year the plastic change the colour. Overpriced as well especially for this low quality. It's cheaper, more reliable and better constructed alternatives on the market.

4 de junho de 2026
logótipo da Ordo

Resposta da Ordo

Good morning Nikolay

Thank you for taking the time to share your feedback.

We are sorry to hear about your experience with the product and appreciate the detailed comments you have provided. We take all customer feedback seriously, particularly when concerns are raised regarding product performance, usability, and durability.

We have attempted to contact you directly to discuss the issues you have experienced and to offer a suitable resolution; however, we have not yet received a response. We would still very much like the opportunity to investigate these concerns further and assist in any way we can.

Your feedback has been shared with the relevant teams for review, as comments such as yours are invaluable in helping us improve our products and customer experience.

Should you wish to discuss this matter further, please contact our Customer Care team and we will be more than happy to help.

Kind regards,

The Ordo Team

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