I was very sceptic about ordering online for Greek Easter because every year I make homemade bbq but I can 💯 confirm that the meat that I bought this year (kokoreci, kotosuvli, freska lukanika) are... Ver mais
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Leia as opiniões dos outros
10 days ago I ordered food on a 3 day delivery nothing arrived 10 days later I called only to be told we have no dry ice I will send it on Wednesday this was a purchase for my partners birthday by t... Ver mais
A empresa respondeu
Great produce, easy website, good comms knowing where everything is up to, quick delivery with local tailored service. We love Ormos! Please please please do more produce which enables us to try diffe... Ver mais
A empresa respondeu
Quick delivery albeit they only send the tracking text message on the day. "Mama's homemade food" was delicious and authentic. Pantry and groceries were in great condition and well insulated. Mini... Ver mais
Informações sobre a empresa
- Fornecedor de Alimentos e Bebidas
- Exportador de alimentos e bebidas
- Restaurante especializado em churrasco grego
- Loja de comida natural
- Supermercado grossista
Escrito pela empresa
Ormos Foods is comprised of a team of energetic people driven by their passion to share authentic and contemporary Greek and Mediterranean culinary treasures. All our products are sourced from local producers to guarantee authenticity and quality that cannot be matched from mass producers. We take pride in selecting and making available to you the most exquisite delicacies and finest quality exclusive food products. But above all, we are adamant about supporting our network and making sure that we partner with customers and producers alike, supporting them and helping them grow their business organically alongside ours.
Informações de contacto
Reino Unido
- ormos.co.uk
4,4
Excelente
381 opiniões
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Poor service, poor and difficult communication and a Frozen product received poorly packaged and defrosted
Apart from delays in the processing and delivery of my order which only occurred after I had finally managed to contact them (no answer for hours and hours on their company line and no email communications to say why there was a delay etc), when the Gyros Meat (frozen product) finally arrived the packaging was battered and it had clearly been hurriedly thrown together with inadequate packaging for Frozen products or any care taken in it's construction and hence all the meat was totally defrosted. Overall a very poor experience for my first ever order from them.
11 de janeiro de 2023
Resposta da Ormos
Hi, thank you for your review.
Firstly, we would like to apologize for any inconvenience caused. The order was placed on the 2nd of January which was a bank holiday. We were closed on Thursday the 5th and Friday the 6th, this information was also available on Google. The parcel was delivered on the 11th, by taking into consideration the above information the order was delivered within 5 working days as indicated on our website. I would like to emphasize that our customer service line opens at 10 am and closes at 6 pm, calls made from 9 am to 10 am will be contacted back within the day. As we are unable to reach all areas with our own fleet of drivers and refrigerated vans, we have sometimes to utilize UPS. As you may appreciate even if we are doing our best by sending the frozen meat in insulated temperature-controlled foil pouches, adding 12 sheets of ice pockets and sending the order by UPS’s most expensive service (next-day delivery before 12pm), the state that your order will be delivered is out of our control. As stated, over the phone, you will be receiving a refund for the Gyros and please feel free to consume them in the next 24 hours.
Again, apologies for any inconvenience caused.
The products delivered as were supposed…
The products delivered as were supposed to be!
5 de janeiro de 2023
Resposta da Ormos
Thank you for your honest review.
Amazing products
I was recommended by a friend and I’m impressed with the quality, flavour and customer service.
Will definitely order again - Thank you for the prompt delivery!
6 de dezembro de 2022
Resposta da Ormos
Thank you for your honest review.
I made an order on 27 December
I made an order on 27 November , they wrote that they will deliver my staff , 3-5 working days , and I received my order on Tuesday 6 December.
I realize today that on of my orders
" Cooked Fava , 1kilo " is expired since 10 December. Even if I wanted to eat it , I couldn't in just 4 days .
Also I order "Houmous " and "Red cheese salad " , 2 kilos each ... that they will be expire at 20 December.
I can't eat 4 kilos in just 14 days .
Waste of money for me , as they were not cheep .
I am not going to buy again any quantity more than a kilo , because I will just waste my money .
6 de dezembro de 2022
Resposta da Ormos
Hi, thank you for your message. We do apologize for the delayed delivery. As stated on our website all our Mama's Dishes and fresh dips are made to order by our in-house chef. We proudly would like to inform you that those do not have any preservatives, colorants, or any other additives. That means that their shelf life is quite limited. For the dips, the shelf life is 14 days and for the cooked food is 4 days.
Amazing
Amazing! all food was good and delivered to my doorstep by them! Excellent service!
8 de dezembro de 2022
Resposta da Ormos
Thank you for your honest review. We hope you enjoy your Christmas Goodies !!
Always on time and good quality products
10 de dezembro de 2022
Resposta da Ormos
Thank you for your honest review. We hope you enjoy your Christmas Goodies !!
Lack of good communication and advertise discount for back Friday and after a week they told me I have to go and pick up my food.Why wasn't mentioned at the beginning.
Be more helpful and explain delivery from the start not after a week's waiting.To order on line means that either you are old,disable and not a driver.
Not good impression to first time buyer.Certainly I will not introduce u to friends and family.
1 de dezembro de 2022
Resposta da Ormos
Hello, thank you for your review. As discussed on the phone the chosen delivery method from your end, was collection from Watford premises, the reason was that your order did not meet our minimum for free delivery and you didn't want to be charged £13 for delivery expenses. The order was ready to be collected for a week, and when we got in touch to ask when you will be able to collect it, your decision was to cancel it. With no further delay, we canceled it as per your request and refunded the amount. If you need nay further information, please do not hesitate to contact us.
Resposta da Ormos
Thank you for your honest review. We hope you enjoy your Christmas Goodies !!
Super company!
Super company!
Very friendly people, great offers, great place to shop Greek delicacies...
6 de dezembro de 2022
Resposta da Ormos
Thank you for your honest review. We hope you enjoy your Christmas Goodies !!
Excellent Customer Service and Products
I discovered Ormos when I was looking through Google for a specific product (kebab stuffed with cream cheese) for a dinner party. They were running an offer at that time and I decided to add a few more things to my order.
I must say that none that all the products were of great quality and delivered as promised! All my guests complimented on the kebab and spanakopita!
I will definitely order again and recommend them!
Thank you!
2 de dezembro de 2022
Resposta da Ormos
Thank you for your honest review. We are very glad that people enjoyed our products !! Hope to serve you again.
Got all my Greek christmas sweets…
Got all my Greek christmas sweets delivered on time and ready for this year's festive days. Looking forward to eating some delicious delicacies
1 de dezembro de 2022
Resposta da Ormos
Thank you for your honest review. We hope you enjoy your Christmas Goodies !!
Resposta da Ormos
Thank you for your honest review.
Confusion with order-missing items
1. I had to email you with no response and then to call you to bring my order within 5 days. However, when I called you you delivered the order a few hours later.
2. You did not deliver 2 products from the order (which cost 10£ out of the ~47£ of the total amount). I emailed you about that but you did not reply…
2 de dezembro de 2022
Resposta da Ormos
Hi, thank you for your review. I would like to confirm that the order was delivered on Friday as per your request. The products that are mentioned were out of stock, so we have processed a refund. If you need any further information, please do not hesitate to contact us.
Resposta da Ormos
Thank you for your honest review.
Resposta da Ormos
Thank you for your honest review.
Excellent customer service
Excellent customer service, good communication, quality products fairly priced. Will definitely order again.
30 de novembro de 2022
Resposta da Ormos
Thank you for your honest review.
I buy a bottle of Babagiannis (?) every…
I buy a bottle of Babagiannis (?) every Christmas for my husband. He says it’s the best ever and Ormos has never let me down. This year I also ordered spinach and feta pie which we haven’t eaten yet.
2 de dezembro de 2022
Resposta da Ormos
Thank you for your honest review. We hope he enjoys his Barbayiannis Ouzo !!
I'm still waiting for the item to be…
I'm still waiting for the item to be delivered... even though the driver called me to confirm directions. He text me to say he's delivered it but it never arrived.
24 de novembro de 2022
Resposta da Ormos
Hi, thank you for the review. The chosen shipping method was collection. Even if the order was way under our minimum for free delivery, we have attempted to deliver it, unfortunately with no success as no one was able to receive it. Currently, the order is ready to be collected from our premises.
Ormos is the best delivery service I…
Ormos is the best delivery service I have experienced !!! Thank you for taking such good care of my order.
28 de novembro de 2022
Resposta da Ormos
Thank you for your honest review.
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