Very poor customer service for an overpriced product. They don’t honour their returns promises wanting you to ship the appliances back to the US even though they sent them from the uk. I am having to... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
My Mom absolutely adores her back brace! She has osteoporosis with multiple lumbar stress fractures. She couldn’t stand erect and had severe pain doing her chores. The brace relieved her pain and... Ver mais
A empresa respondeu
Fantastic Support! One recommendation for future models - have a ladies model that fits over the hips - men and women have different body sizes. I would love to be involved if you do this.
I needed a back brace for work. I tried a Copperfit, liked the design, hated that the velcro gave out and wouldn't stick anymore after only 3 months! I asked if this brace has better velcro, got an... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are an E-commerce brand offering orthopedic braces and supporting devices to help relieve physical pain without the need for risky and expensive surgery. We specialize in back braces with metal inserts which significantly improve support and stability, while relieving back pain caused by various conditions.
Informações de contacto
Singapura
- orthorelieve.com
4,1
Bom
117 opiniões
Respondeu a 33% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quality product qoality Company
10 de outubro de 2023
Resposta da Orthorelieve
Thank you Mary for the nice review!
Excellent and well made back brace
Customer Service was great at meeting our needs. We thank them very much for everything.
14 de julho de 2023
Opinião espontânea
Resposta da Orthorelieve
Thank you Angie for the nice review! We're glad we could help you!
Able to lift my mom without any back…
Able to lift my mom without any back pain. I will be ordering other products from Orthorelieve.
12 de junho de 2023
Resposta da Orthorelieve
Thank you Vinoa for the nice review. We're glad our brace is helping your mom 😊
Balance and posture is betterI've been using it my back feels…
Since I've been using it my back feels better ,I got one that had steel plate that was no good for me ,but my belt is good thank you
12 de junho de 2023
Opinião espontânea
Resposta da Orthorelieve
Thank you Jane for you positive review!
They shipped as promised and replaced…
They shipped as promised and replaced the product which turned out to be too small. Great service!
8 de junho de 2023
Opinião espontânea
Resposta da Orthorelieve
Thank you Srinivasan for the nice review!
Long time for delivery from China
7 de abril de 2023
It did not work It actually made my…
It did not work It actually made my pain worse.
6 de março de 2023
The back brace fits comfortably and you…
The back brace fits comfortably and you feel it kicks into action the moment you put it on. I especially like the heating pads because they constantly provide comfort while you are wearing the back brace. I would definitely recommend this product to anyone who has been experiencing back pain. Excellent product!!
13 de março de 2023
Opinião espontânea
Resposta da Orthorelieve
Thank you Beverley for your 5 star review! We're happy that the back brace is helping you😊
Excellent product is helping me with my…
Excellent product is helping me with my back pain
9 de fevereiro de 2023
Resposta da Orthorelieve
Thank you for your review! We're glad the back brace is helping you!
best customer service ever!
i was impressed with how they listened to my issue and immeidatly responded and addressed it. They made suggestions and were helpful gracious kind and attentive! They also followed up to make sure everything was done to my satisfaction. Also they showed that they cared about me as a customer! Love this company and their products!
18 de fevereiro de 2023
Opinião espontânea
Resposta da Orthorelieve
Thank you so much for your nice review. We're happy to be able to help you and we sure hope we can serve you again in the future! 😊
Resposta da Orthorelieve
Thank you Wanda for this wonderful review. We're so happy that the brace is helping you!😊
It really helped my back the only thing…
It really helped my back the only thing I found was that they run small
4 de fevereiro de 2023
Resposta da Orthorelieve
Thank you Emily for your kind review. And also thank you for the feedback! We're constantly calibrating our sizing chart to be as accurate as possible based in user's input.
For first time I got it one back…
For first time I got it one back support Sacro- lumbar with quality!!!
3 de fevereiro de 2023
Resposta da Orthorelieve
Thank you Edgar for your 5 star review. We're happy that the back brace is helping you😊
very nice customer service
very nice people. i ordered the wrong size, they helped me choosing the right size ande send it to me!
very quick shipping as well! nice people to order at
27 de fevereiro de 2023
Opinião espontânea
Resposta da Orthorelieve
Thank you Harry for the 5 star review. We're glad we could help :)
Excellent product
When i ordered my orthorelieve back brace it arrived and was too small so i got in touch with Mel and she sent me a bigger one totally free and didnt want the original one sent back which i found amazing..when the correct size turned up i have barely taken it off..its so comfortable and very well made and i can highly recommend anyone with back problems getting into touch with orthorelieve and ordering one as soon as possible but little tip measure your midriff first to make sure you get correct sizing..thanks for the excellent service Mel
1 de fevereiro de 2023
Opinião espontânea
Resposta da Orthorelieve
Thanks Phillip for the 5 star review! It was our pleasure serving you and we hope the back brace helps you greatly!
Warmest regards,
Mel
Order took way to long to get here
1 de janeiro de 2023
Resposta da Orthorelieve
Hi Jeanie, thanks for the review. We're sorry for the delay. It was likely caused by the strain on delivery and logistics services during the year end holidays.
Back brace
I love this back brace it really helps me cope with my daily life i would of not cope with pain
16 de dezembro de 2022
Resposta da Orthorelieve
Hi Pattie, thanks for the nice review. We're glad the back brace is helping you!
Offers good support
Back brace offers a lot of support.
Too early to tell if it will have lasting effects.
19 de janeiro de 2023
Resposta da Orthorelieve
Thank you Gus for the 5 star review. We hope the back brace will help you!
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